How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for carpet steam cleaning
Clear ✕All 189 Google reviews tagged “Carpet steam cleaning” · showing 100
The technician did a good job & we are happy with the results.
I am very very happy with the way my carpet looks. The best cleaning I have ever gotten. Look like new. This is how I feel. He did a good job.
The technician did a great job. Very pleased with how the carpet looks
Love the guys they send, hard working and fast! Never try to get me to add more just tells me what I need based on what i tell them.
They are very professional and friendly. I really appreciate the knowledge and kindness and the service. My carpet was cleaned and it looks like new carpet. I would recommend this company to everyone.
We have used Zerorez many .Our technician Willie was so thorough and attentive to detail. Polite, professional and we would highly recommend!
Technician was thorough, professional and extremely knowledgeable and informative.
Dustin was very polite and professional and recommend this business for carpet cleaning.
Dareyn was courteous & informed me what the process would be. Called & arrived early. Had some pet stains in one room. Dirt & grime in living room high traffic area. The pet stain room thought we would to have carpet replaced but it came out fantastic no smell at all, living room came out good as well. Would highly recommend zerorez
He did great!
Jason was great and fast job well done👍🏾
Service is great, tecnicians also great. The carpet looks wonderful
Technician was able to get out some tough stains and was very professional.
My guy, Chris, was informative, detailed and friendly. My carpet looks great.
The serviceman was very polite and knowledgeable. He did a great job. Very satisfied
Extremely satisfied with Dustin’s hard work and great quality of work. It had been too long since we last had Zerorez (we won’t call anyone else). Now the basement & stairs & bedroom carpets look like new.
Reggie was wonderful to work with. Asked questions and provided excellent advice and service. Will definitely use again and highly recommend.
Sydney was very professional.
Excellent service. On time, courteous and job well done.
Great service
The guy who did our carpets was fantastic. Very professional and very nice.
Zerorez does not use toxic or harsh chemicals or perfumes in the water they clean with. It is all plant based as I understand it for the normal and pet cleaning of the entire carpet. It looked absolutely beautiful when they finished and I wished I knew about this company to do it years earlier. The tech was on time,…
The employee was friendly, professional, and did a great job!
Zac did a great job at our house cleaning our carpets! He was extremely professional and took the time to explain everything to me before he did anything. I would recommend this service to any of my friends.
Very professional, on time , Eric did a great job on our carpets and was extremely nice and informative throughout the process!!!
Our technician Derian was awesome! He did an excellent job cleaning the carpet and was very helpful and knowledgeable about the service. I would highly recommend him and will use them again!
Our technician Sid was extremely kind and considerate of our non-typical circumstance. Moreover, he provided us with step by step instructions of what needed to be done to clean and sanitize the effected area. In my opinion, Sid is a top notch professional, and because so, and I will continue to highly recommend the…
They were able to remove some very old rust stains from the carpet. I was really pleased.
I give them kudos for their ease of online scheduling, upfront pricing and the technician that performed the service (including the timeliness of his arrival). I don't think their pricing was particularly competitive and I can't say that the cleaning was particularly effective. Next time I'd try a more traditional…
Remington was professional, polite, and kind. We are thrilled with the results.
Carpet looks great, and they got the majority of the stains out. Did a little extra without asking. Will use again.
Jason was early, friendly, very professional and courteous. He went above and beyond!
Pleased
The technician was very nice. He told me everything that was needed, told me the price upfront. He completed the job quickly and did a good job.
Remington did an excellent job assessing our needs, cleaning the carpet and successfully removing stains and odors.
Your employee was very professional and personable. Explained the process well and worked efficiently.
Excellent, professional and very thorough work!
Jason was supe
Robert was able to answer my questions and tell me what to expect. I appreciated the Customer service focus and arriving in time.
Robert was very efficient, friendly and professional .
Remi and his trainee were professional, friendly and very responsive and addressed all of my concerns. I will be using them again. Hopefully, when they are running a special for multiple rooms.
Technician called and was able to come a little earlier than scheduled today and I appreciated that promptness. He was friendly and courteous.
Darian was extremely professional and courteous. We have alot of carpet area and it took no time at all. The carpet looks like new. Justed saved a bunch of $$$ because now we won't be buying wood floors! Thank you again for a job well done. God bless
It was great!! Highly recommend!
Great technician and great service!!! Thank you
I’ve been a customer for years. I’ve used Zirorez at my old place and current one as well and I get amazed every single time how well it gets done. I wish that I could upload before and after pictures to show everyone what “job well done” really means. Technicians are very professional and always on time. I do not have one single complaint. Thank you 😊
The techs were very professional and on time
Great job. Very professional and on time.
Just ok. Originally got a quote for $220 for three rooms. When he arrived it went up to $350 for one room and stairs/landing. He recommended a pet stain remover which added $150. One of my main reasons for calling was for an area rug to be cleaned before my sons BD party. I was so disappointed to hear they couldn’t…
Good representatives -Remington and Autin . Polite , well mannered and kind.
Great experience! Very fast and a job well done!
The service was easy to set an appointment online. Contact from them was good and clear. The technician was very good and did a excellent job.
Had a great experience very friendly informative and not pushy or to string yourself. Very comfortable and fast whole maintaining quality
They were professional, polite. Did an awesome job. My carpet looks awesome!!
Sid was amazing. Very professional and my carpets look absolutely beautiful!
Carpets look great. Jason was professional and did a great job
Antonio was timely, communicated well and did a nice job attacking a stain
The guy who did the work was very nice and professional!!! He not only did a great job but explained everything he was doing and why it works!
Great service , professional and fast
The guys were great!
Eric the service young man was friendly, respectful did a great job cleaning the carpets. Very professional.
The technician was extremely professional and courteous.
Technician did a nice job.
Great job by the tech. Looks like new.
The gentleman performing the cleaning was very courteous, thorough and explained the process to me. Thank you.
Very friendly, responsible and professional people to work with!
Very clean,and on time. Gave a discount too. All around great experience
Great customer service! I won’t hesitate to use in the future.
The technician called first to give me an accurate ETA. He surveyed what I needed done and went to it in a professional manner. I’m still recovering from knee surgery, but I had to do minimal work when he arrived as he moved everything he needed to. My carpets are still a little damp, but the stains are gone now.
The technician was very good at explaining the process and evaluation if our area rugs. He worked very quickly and was extremely courteous.
Very pleasant experience, the service technician did a really great job 10 being the best!!
3 rooms, stairway and hallway cleaned. Robert did a GREAT job. Quick, courteous and friendly.
The technician was awesome. I’d recommend Cedrick and Zerorez to anyone.
Great services!
Cedric did an excellent job today. On time, very personable and communicative. Very enjoyable experience! Highly recommend!
Mark Miller was on time, very knowledgeable, and explained the service great. Did a fantastic job and was extremely professional.
Excellent
It was great! Thank you 😊
The gentleman doing the cleaning was very courteous and explained everything before he started. Wh ed n he was finished every thing looked good and he explained on the drying time although they all say it will be dryer sooner than it tskes.
I would recommend. Carpets were pretty dirty and are now clean.
The technician explained the whole process before he started. He was very thorough and our carpets turned out beautifully. It had been 4 years since we installed the carpet and it looks good as new. Will definitely use them again.
Always can count on them to get carpets looking good.
ZeroRez did an excellent job on my carpets. They look, feel, and smell fresh and clean again. Thank you!
Professional fast courtesy thorough
Zerorez has the very best service. The carpets come clean and fresh and the employees are always competent pleasant and polite
Jared was very professional , did a great job .
Great job. Jared was kind and great to work with.
Jared was great! In and out timely… very polite and respectful! Good feedback for follow up! Carpeting looks great!
My carpet look the same can send pictures to show it look the same.
They did a great job cleaning my 8 year old carpet And now it looks terrific. They were professional, worked quickly, and did a great job. Pricing is very competitive and I will plan to use them in the future.
Cedric is polite, professional and always does a fabulous job!
All good!!! Very satisfied!!!
Daniel was amazing. He worked really hard so I gave him a huge tip. Carpets look great and he worked very hard on scrubbing the spots I was concerned about. He got all the stains out! Thank you
Robert was very efficient, careful, and friendly. It has been 3 hours since our carpets and stairs were cleaned, and with the A/C running, they are all nearly dry, looking great!
The tech was very friendly, professional, and went strait to work. He was able to get out several problem areas, and my carpet looks and smells great!
Quick and efficient. The carpets look brand new.
Amazing, hardworking team helped get our carpet refreshed and sanitized! We just bought our new home, and having a CLEAN slate to move into is so comforting. The crew were very professional, knowledgeable, honest and extremely nice. Thanks so much!
Great customer service! Carpets look and smell great. Thank so much!!
They were able to fit us I to their schedule the same day I called. Ron was on time, very professional, friendly, and answered all my questions.The carpets looks great. Will definitely use this company again and will highly recommend to others.
Great experience very much in tuned to what they do
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
