How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%38+9.2Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
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Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for pet stain & odor removal
Clear ✕All 667 Google reviews tagged “Pet stain & odor removal” · showing 340
I was extremely pleased with the service that I received from Zerorez. The booking of my appointment on their website was extremely easy. Then confirming and further communications via text messaging was also very smooth. I had no human contact or interchange, until my technician arrived. Typically this would have…
Very pleased with the cleanliness of my carpets after our service. Technician was on time, polite and explained the whole process.
Jachai was phenomenal cleaning our carpets today! He was so kind to my little one who wanted to watch the process. Our carpets look brand new and I love knowing our family and pets are never exposed to harsh chemicals.
I would not recommend this company. I took a full day off work, losing pay, to have my couches and chairs professionally cleaned. Prior to the appointment, these pieces had been shampooed without issue. When the technician arrived, he inspected the furniture by lifting the cushions. He indicated that the couch was…
This is the second time we have used zerorez. Jason, our tech was fantastic. The carpets turned out beautiful and the house smells great. And the price is reasonable. Highly recommend.
The workers were hard working, respectful, knowledgeable & professional!! The final project was perfect! I highly recommend them!!
I am very very happy with the way my carpet looks. The best cleaning I have ever gotten. Look like new. This is how I feel. He did a good job.
I use them every 6 months and alternate cleaning of the upstairs and downstairs. Their techs are courteous, and quick. They do a good job and i am glad to have found Zerorez.
We have used their several times. We have a house full of animals and they always do a great job even on our 18+ year old carpet.
The highly trafficked areas of my carpet were dirty and left nasty stains on my grandbabies's and my white socks. My furbaby also pees when she gets anxious. Although I scrubbed the carpet , I couldn't get rid of all the urine smell. Thank God for Zerorez. All of my carpet issues were solved. I'm a satisfied customer indeed!
Very professional and did a great job! Will use again Results last longer than other carpet cleaners I have used. JaChai was professional and knowledgeable
Reggie did a fantastic job cleaning the carpet in our basement that had some slight water stains from a leak earlier in the summer. He also cleaned our sun room tile and did an outstanding job there. Highly recommend him and Zerorez.
Love the guys they send, hard working and fast! Never try to get me to add more just tells me what I need based on what i tell them.
They are very professional and friendly. I really appreciate the knowledge and kindness and the service. My carpet was cleaned and it looks like new carpet. I would recommend this company to everyone.
Great vent cleaning. The tech gets five stars! He did excellent work & very professional! Treating a dryer vent differently than a HVAC vent four stars!
Carpet looks great, nice work!
The technician was amazing! Explained everything and was very thorough! Answered all our questions and so polite and friendly! Our carpets looks so fresh and clean! Thank you so much Freddie Moore for an AMAZING JOB TODAY!👏👏👏 THANK YOU ZEROREZ! SEE YA NEXT TIME!
Great job this morning cleaning older carpets and removing pet stains. Friendly efficient technicians. We couldn't be more pleased!
We have used Zerorez many .Our technician Willie was so thorough and attentive to detail. Polite, professional and we would highly recommend!
Antonio did a phenomenal job! Very professional and shared great information about their other services . I highly recommend Zerorez and Antonio! I’m a happy repeat customer.
The gentleman that came to our house stayed her for over 2 hours to try to help us with our carpets. He was friendly and kind and went above and beyond to help us. He was wonderful!!!!
I always think that my carpeting is near needing to be replaced when ZeroRez brings it back to life. Excellent results. Thank you to the technician Darren!
Technician was thorough, professional and extremely knowledgeable and informative.
Dustin was very polite and professional and recommend this business for carpet cleaning.
Dareyn was courteous & informed me what the process would be. Called & arrived early. Had some pet stains in one room. Dirt & grime in living room high traffic area. The pet stain room thought we would to have carpet replaced but it came out fantastic no smell at all, living room came out good as well. Would highly recommend zerorez
I’ve used zeroes for duct cleaning and carpet cleaning. I think they are the best and priced right.
Mark was extremely professional explaining the process and cost. The carpets look amazing!
I highly recommend! Rmein did a fantastic job!
He did great!
Had my air ducts cleaned. They were terribly dirty and cleaned to perfection. The guys were prompt courteous and professional. Previously did carpet equally well. Any service they provide they are #1 on my list.
Remington was an absolute pleasure to have in my home today. So polite and kind, very informative and knowledgeable.
Very happy with our carpets!
It was very easy to set up an appointment online. The technician assigned to my appointment was professional, friendly, knowledgeable, on-time, and thorough. I am very pleased. My carpet smells great! I have older "rescued" dogs and (through no fault of their own) they sometimes have accidents that miss the puppy…
Very good experience. Fast, on time, and delivered on what they said they would.
Always very professional and friendly! They always make sure you are satisfied.
My guy, Chris, was informative, detailed and friendly. My carpet looks great.
Eric C did a fantastic job!
The guys always do a get job. Polite, professional and quick.
The serviceman was very polite and knowledgeable. He did a great job. Very satisfied
Shared info for me when asking questions how to keep clean.
My carpet tech arrived on time. He was very courteous and efficient. He explained everything and answered all of my questions.
Extremely satisfied with Dustin’s hard work and great quality of work. It had been too long since we last had Zerorez (we won’t call anyone else). Now the basement & stairs & bedroom carpets look like new.
Dustin was very professional and efficient. Everything looks and smells fantastic
I cannot say enough about Reggie! Very polite, informative, gave his honest recommendations and wasted no time getting to work. I’m still waiting for it all to dry and hopefully the smell of cat urine will be gone! We had the bio treatment done on the carpet affected. Thank you Reggie for explaining everything you…
The gentleman that cleaned our carpets, and upholstery, Remington, was very professional and did a great job. We will definitely use their services in the future.
Technician was very polite, communicated well, and cleaned the carpet in a timely manner. He spent extra time on the stained areas I was concerned about and I couldn't be more pleased with the results! My house smells amazing! Thank you!!
I was able to get an appointment on the day/time I needed even though I only called a few days in advance. Dustin was friendly, and professional. He did a thorough job and my carpets look great!
Needed a last minute cleaning and they were efficient and accommodating
The representative explained the process and carried out his duties in a professional manner
Highly recommend Zerorez!! They were on time, very informative, respectful of my home, and the carpets look and smell amazing. Love them.
The technician that was efficient and explained everything he was doing along the way. Plus he offered great suggestions on how we can clean other items in our house.
Excellent service, tech was considerate of the property, efficient, and very pleasant
Professional and very informative
Sydney was very professional.
I had several services scheduled and had very good explanation and feedback on each of the services being provided. Zack was amazing!
Have used Zerorez in the past and have always had great experience. Tech was on time, courteous, and did a great job. Will continue to use them
Omg! My carpet looks brand new again! We have a 14 year old dog who likes to leave spots for us…..the spots are gone! Very professional young man explained every process! Will always use Zerorez!
Jason did a remarkable job on my carpet. Very detailed and knowledgeable. I love the job that Zerorez does on carpets.
Carpets look amazing! We had some difficult pet stains, and Dustin worked and worked until the odor was gone and we were satisfied with the job. He was very professional, and helped us get an affordable solution to our problem. We are very pleased with the results. If for any reason that would change in the next 30…
Doubled the price quoted. The extras were out of control…and not quoted or discounted the 20%. We have used you numerous times. This time seemed rushed…and very focused on upcharging. Might not use you again.
We had a very unfortunate event between one of my beloved cats and my almost in-laws dogs. We contacted them the morning after it had happened and within a day of contacting them someone was here. We did our best to clean up, but it was clear we needed someone to come in with bigger and better machines + cleaning…
Zerorez does not use toxic or harsh chemicals or perfumes in the water they clean with. It is all plant based as I understand it for the normal and pet cleaning of the entire carpet. It looked absolutely beautiful when they finished and I wished I knew about this company to do it years earlier. The tech was on time,…
Very satisfied with Zerorez. Carpets look great, stains removed. Very professional service. Dustin answered any/all questions and was great to work with in cleaning all carpets! Very professional and on a 1 to 10 Scale, 10 being BEST I give Dustin a 10+!!
Ray and Remington were very professional and friendly during their visit. They explained all my options and I didn’t feel like they were trying to upsell me. After completion they took me on a walk through and willingly went over a couple areas I had questions about, and made sure I was satisfied before they…
The representative came in, did a great job in a timely manner, very professional!
Quick responses, great customer service, reasonable prices.
Austin hammers was very professional. Austin allowed me to run through the Scope of work, he explained to me his process and the noise level involved. He did his work in a timely and professional manner and I was pleased with the service.
Zac did a great job at our house cleaning our carpets! He was extremely professional and took the time to explain everything to me before he did anything. I would recommend this service to any of my friends.
Our tech was FANTASTIC, super friendly, punctual, polite and super friendly. Our couch is SO clean and so pleasant now, especially with 3 dogs I was not expecting such amazing results and especially at such a reasonable price point! Scheduling was quick and easy, communication was excellent through the whole thing. Highly, highly recommended!
Very professional, on time , Eric did a great job on our carpets and was extremely nice and informative throughout the process!!!
10/10! Excellent service, very responsive and professional! Made the process of getting our carpets cleaned extremely easy! Plus, cosy-friendly!
Zerorez is wonderful, I always use this company and refer them to family and friends often. The technician today was great!
Very professional. Just left and my carpet looks and smells amazing!
Job was well done and Austin was knowledgeable and polite.
Couldn't be happier. Got so much pet hair/stains out, and made our old carpet look and smell like new! Anthony S did a great job! Super friendly and professional.
Great job cleaning & sanitizing our carpet. Our guy was very knowledgeable and informed me of the different choices for pet spots. Love how it turned out.
Great personality and worker, very professional
Austin Hammers was very professional and did an awesome job cleaning the carpets. I will recommend zerores again and especially request Austin to clean the carpets.
Carpet looks great, and they got the majority of the stains out. Did a little extra without asking. Will use again.
Great service all the way around
I silence phone calls from numbers not listed in my contacts. I received a call with a voicemail as well as a text letting me know my technician was on his way. I thought that was a nice touch. He arrived right on time, was polite, checked for pet stains, told me about cleaning options they offer but didn’t make me…
Remington did an excellent job assessing our needs, cleaning the carpet and successfully removing stains and odors.
Excellent, professional and very thorough work!
I was very pleased with this service. The technician was very thorough and very friendly and professional
Absolutely awesome job. Removed stains and pet urine.
Very impressed. Zack called me when he was on his way. When he came to the house he was very knowledgeable about the product and explained it well. We have an old carpet but after he finished it looked very good.
Cleaned our stairs and a pet stain. Technician was super friendly and did a great job
Our technicians were very professional, earlier than expected, and explained everything they were doing. I am very pleased with them!
Our technician was curtious and professional. He went above and beyond to get the pet oders out of the carpet. I would recommend Zerorez for anyone looking to have their carpets cleaned!
I am very happy with the service. They were on time, professional, very friendly and the work was done quickly and thoroughly.
Darian was extremely professional and courteous. We have alot of carpet area and it took no time at all. The carpet looks like new. Justed saved a bunch of $$$ because now we won't be buying wood floors! Thank you again for a job well done. God bless
I am very impressed with the job Zerorez did on our carpets. Austin was our technician and he was awesome. We had years of pet stains from incontinent animals, and we couldn't walk on the carpet without shoes anymore. Our carpets were stained badly. Austin was professional, and knowledgeable. He made our carpets…
I’ve been a customer for years. I’ve used Zirorez at my old place and current one as well and I get amazed every single time how well it gets done. I wish that I could upload before and after pictures to show everyone what “job well done” really means. Technicians are very professional and always on time. I do not have one single complaint. Thank you 😊
Everything was great! They were super professional, explained everything that they were doing, and the carpets look amazing.
Great job. Very professional and on time.
Just ok. Originally got a quote for $220 for three rooms. When he arrived it went up to $350 for one room and stairs/landing. He recommended a pet stain remover which added $150. One of my main reasons for calling was for an area rug to be cleaned before my sons BD party. I was so disappointed to hear they couldn’t…
The employee was nice and informative. He got right to work.
Great experience! Very fast and a job well done!
The service was easy to set an appointment online. Contact from them was good and clear. The technician was very good and did a excellent job.
Sidney did a wonderful job! When we moved in to our house, I wanted our carpets cleaned but we had just gotten a puppy so that was not sensible. Now that our puppy is grown, we finally got our carpets cleaned and I can say, they are CLEAN! Sidney got out stains that came with the house, and stains from our puppy…
The tech that came to my house did a fantastic job and was quick! Highly recommend.
3/24/23: Great service today by Eric!
Awesome job. Friendliest technicians. Well done!
Had a great experience very friendly informative and not pushy or to string yourself. Very comfortable and fast whole maintaining quality
Carpets look great. Jason was professional and did a great job
Great experience! Sedrick,our carpet tech was first rate. Up sells were mentioned but not pushed. That's a biggie for me. If your carpet needs cleaning,just call Zerorez and ask for Sedrick.
Sedrick was the technician and he was outstanding
Great service. Professional, efficient and friendly technician.
Great job. Extremely satisfied. Carpet is clean and smells great. Came on time and listened to my concerns and did exactly what I needed. Will definitely use again!
The guys were great!
Excellent service
Mark did a great job explaining what he was going to do. He was very professional and did a great job. I would recommend Zerorez based on my experience
Great job by the tech. Looks like new.
Jason did a great job. He was friendly and professional. Will request him again in the future.
The crew that was, he was very professional and on time and answered any questions I had
The technician was very informative and so nice! He worked diligently and did a great job! I was able to book this appointment in one day! The couches smell brand new!
Technician was thorough and explained everything clearly. Carpet looks great!
Professional. Friendly. Work was detailed and thorough. Prices were straight forward and presented accurately. Fairly priced. Extremely happy with Sedrick and ZeroRez today. Will definitely use them again, and request him!
Great results, fast drying, very professional
Great service. The tech put a lot of effort into identification and stain removal.
Awesome job! Carpet looks great.
Excellent service had an emergency came out the same day solved. The problem made my day.
Eric was personable and did a great job!
It was very easy to schedule the services for the day that worked for my schedule. They were prompt and courteous as well as very knowledgeable about their product and solutions for my concerns. Sedrick was professional and kind and a very hard worker. He spent 3 hours meticulously cleaning my carpets, rugs and…
Excellent job and done quickly. Professional from start to finish. Very impressed!
Antonio was wonderful. He was fast, efficient, and was able to treat the problem area successfully. We are very pleased with the result and would use this company again.
Erica was amazing!! He answered all my questions and explained in details about the process. He even went over expectations and follow up recommendations. I’m highly satisfied!
On time, fast, polite, professional. Carpets look amazing. Will definitely use again.
The only carpet cleaning service we will use. ZEROREZ is the best.
They did a great job! Our technician showed up earlier than our scheduled time, which worked out great for us. Our carpets look almost brand new and the rooms smell refreshing.
We had our cat get trapped in a bedroom and it peed on the carpet. The technician that came out gave us recommendations for what he thought was best given the issue we had. He was quick, efficient and professional. The smell is completely out of our carpet and they all look fantastic! We will definitely be using them again!
They did a great job!
The technician called first to give me an accurate ETA. He surveyed what I needed done and went to it in a professional manner. I’m still recovering from knee surgery, but I had to do minimal work when he arrived as he moved everything he needed to. My carpets are still a little damp, but the stains are gone now.
The two reasons I would recommend this company is because of Dustin and because of the end results. Dustin was professional, worked so hard to make our couch and carpets look nice, he thoroughly explained everything and took pride in his work. I’ve had many companies steam clean our carpets and they always look nice…
They came out fast and did a great job cleaning my carpet. I will be using them again!
The technician was awesome.
Even though the stains were not able to be removed the technician Robert did everything he could and was courteous and efficient
Awesome results. Very professional and friendly. Would definitely recommend.
Eric was courteous and explained thetge process. He cleaned carpet in 3 bedrooms, an area rug and our sectional. We will use Zerorez again!
The technician was awesome. I’d recommend Cedrick and Zerorez to anyone.
Great service by a friendly and reliable technician.
Great experience as usual. Service rep was pleasant and did a job great
Wonderful and friendly service. Very professional and great work. My carpeting looks brand new. Our technician Antonio was amazing and did the best job! Highly recommended.
Jason was great, explained everything and did a great job.
Very prompt, professional and thoroughly explained the process.
Rhey always do an amazing job. My carpets are spot free and smell wonderful. They are always early and do amazing work.
Dustin did a great job cleaning our carpet today. He was professional, polite and considerate. We will definitely use Zerorez again when necessary. Thank you. Marilyn McIntyre
Great job! Carpet is clean and all the stains came out. Smells great! Showed up on time, explained the whole process in great detail and after-care and provided me with several options. Would gladly use again. Room is 19x12 medium pile carpet and cost with level 1 pet treatment and deodorizer was $189. Jarret C-B…
We always have an amazing experience with zerorez. They are efficient and don’t nickel and dime you like Stanley steamers or other competitors. Love the way the house smells and feel after zerorez works their magic!
Professional fast courtesy thorough
I didnt know how dirty my carpets were until they started cleaning... They were courteous and professional and made sure they understood what i wanted and kept me informed the whole time. Highly recommend them.
The worker was very nice and polite. He explained everything he would do especially how he would treat the pet stains. When he completed a room he would ask us to check it out. My husband had him go over a couple spots. James was wonderful.
Great service and work. Technician Terry went above and beyond. Highly recommend. They support veterans and are highly professional Also, on October 20th, 2022 Zerorez cleaned my air vents and ducks. Mark and Cam did a great job. On time. Very professional. Answered all questions. Can’t recommend this company enough to clean those nasty vents. Great job.
The two guys were friendly and professional and experienced and expedient:)
Eric & Cedric were great! They were friendly & did a great job! The carpet looks good, & we’ll definitely be using them again!
Eric from ZEROREZ was great! He was very friendly and knowledgeable. We had several carpeted rooms that needed cleaning, including one that had been used by our new dog as a bathroom! Eric explained the different cleaning options and which would be best for which area. I really appreciated his expertise and when he…
Robert was very professional and knowledgeable about Zerorez. We liked that no chemicals were used due to allergies.
I love Zerorez! All of their employees are professional and my carpets always look great!
Darian was very professional , on time did a great job on removing stains ! Will Definitely use this company again!
All good!!! Very satisfied!!!
Always do a great job! Very professional and polite. I have used them several times and will continue to use them.
Zerorez did a fantastic job on my rugs and couch, very pleased, will definitely tell my friends.
Very happy with how our carpet turned out. We had a stain after our dog got sick in one of the bedrooms and they got out the stain and the smell. The carpet looks great and the guy that did the cleaning was up front about the prices and was very knowledgeable. We will be using zerorez again in the future.
Before Gregory started he walked us through the entire process. He was very thorough and professional. We are happy with the job he did. Will use again in the future. Thanks Gregory!
Awesome job! Will use again
Greg was great. Very professional & informative. Services were good. Would recommend to others as well.
Once again and a year later they came through and did a great job for a reasonable price. Eric C was extremely pleasant and did a fantastic job.
The tech was very friendly, professional, and went strait to work. He was able to get out several problem areas, and my carpet looks and smells great!
Quick and efficient. The carpets look brand new.
Tech (Jason) was courteous, professional and diligent with his work. Did a great job! Highly recommend and will use ZeroRez again
We had Antonio out with Zerorez to clean our carpets. He was on time and did a great job explaining everything before and afterwards. The cleaning was excellent as well. This is the second time we’ve had Zerorez out to clean our carpets and we have been very happy with each visit. They do a great job of getting our…
Amazing, hardworking team helped get our carpet refreshed and sanitized! We just bought our new home, and having a CLEAN slate to move into is so comforting. The crew were very professional, knowledgeable, honest and extremely nice. Thanks so much!
Antonio, our technician, was great. He was friendly, professional and did a thorough job. We're very happy with Zerorez.
Technician Robert L. Was prompt, efficient, personable and professional. The carpets look good and very satisfied.
They were able to fit us I to their schedule the same day I called. Ron was on time, very professional, friendly, and answered all my questions.The carpets looks great. Will definitely use this company again and will highly recommend to others.
Excellent service. Professional and on time!
They were super professional and extremely pleasant as well as knowledgeable to make sure I got what we needed. I have 2 big dogs and a little one so we definitely needed thr pet stain and odor removal.
We had one basement room with soiled carpet from our unruly cat. The stain had been there for a bit and I was unable to get it out. Zerorez to the rescue! The area is now smelling fresh and clean. We also had a carpet with some art supplies and slime on it. Again, Zerorez did a stellar job of getting all of it out. The carpet looks brand new again.
Our experience with Zerorez was nothing short of spectacular. The smell of the product is super clean smelling and not overwhelming, the ease of booking the appointment, very professional experience overall. We are so happy and will be using Zerorez again!
Antonio was very friendly, informative, and fast!
Greg was very professional. He talked me through everything he planned on doing. Asked if I had any concerns or tough areas of use. Addressed all of my questions and offered further product protection for our heavy traffic areas. Carpets came out looking brand new! Would have Greg back again to clean our carpets and air ducts.
Gregory was awesome really took his time and explained everything. Love my carpets!
Robert and Cedric were very nice, professional, and efficient. Our carpets look and smell 10x better!
I feel I was deceived by the use of a flash light that detects biological material (often pet urine), used to sell additional cleaning treatments. Not satisfied with company's response to my concerns.
Anthony was professional and courteous. He is a hard worker. He even did the work while wearing a mask in our home.
They did a fantastic job and I am very happy with how my carpet looks. Professionals who did a very thorough job!
I have had my carpet cleaned in the past by a professional cleaning company and then decided to keep up with it by using a rug doctor. I heard about Zerorez on 105.7 Riz morning show. We have an American Bully puppy and she thinks it is Ok to use the carpet as her potty place! The Technician Jason explained the…
Very professional. Carpet is clean, odor free and not totally saturated with water as other carpet cleaning companies have left it.
My carpets look amazing. He was professional and kind. He understood what my carpets needed. And he made all the right decisions to make them look amazing. I will Definitely use them again
Cleaned all the carpets Little disappointed did not fully get out the stain He explained it as a fecal acid burn. Paid an extra fee for stain roval But it did not completely work Every thing else was fine
Greg done an awesome job! Carpets looked and smelled amazing! Early arrival time and professional work ethic! Will recommend.
As a repeat customer we will continue to use Zerorez for all our future carpet cleaning needs! They’re always so nice, professional, and QUICK. The guys today made sure to give me a thorough rundown of what to expect and how to care for our carpets post-cleaning. I can’t recommend them enough!
Cedric was incredibly professional, polite, friendly and knowledgeable. He explained everything he did and worked hard.
I needed a professional carpet cleaning after losing my fur baby. (We had about 4 months of sickness that caused multiple, massive accidents and it's was so hard to keep up with). Zerorez was able to do the pet odor/stain treatment and the apt looks and smells so much better. They were timely, efficient,…
Terrence did a great job. Explained what he would be doing, no pressure to add more services but recommended what was needed. I will gladly use them again.
Wow!! So great! I cannot believe how clean my carpets are now! I’m sorry I forgot my techs name but he was kind, friendly, explained everything and was in and out in 90 minutes!! Amazing
Our technician was prompt and professional. He worked hard to give us the best value for the work being done. The carpets look and smell great!
Eric was very professional and did a great job on the carpets!
⭐️⭐️⭐️⭐️⭐️ Terrence arrived before my scheduled time, which was great! He did a fantastic job removing some bad pet stains on a light colored carpet. The carpet looks brand new! I would highly recommend Zerorez! Thank you again!
Eric was amazing and did a great job. Super polite!
This was the first time I used these services. The scheduling process was easy, the technician was fantastic to work with. He was kind and provided detailed information.
Eric did a great job! He was super friendly and even helped move a few items out of the way so he could clean under them, instead of around them. We are very happy with the outcome!
Terrance was my tech he did a fantastic job on my cleaning I would recommend zero rez to anyone great job team
Excellent service as always!!! So quick and easy!
I am amazed at how good my carpet looks. It has never looked this good.
Sedrick was so polite and professional! He has extensive knowledge of his services which creates a no pressure situation and an enjoyable experience. He is truly a huge asset to your company. I will request him again and refer Zerorez and Sedrick to family and friends! My carpets (destroyed by 4 kids, a dog, a cat…
Very Professional and knowledgeable on the business. I had very dirty cat stained carpets and they now look almost newly installed. I would 100 percent recommend this company to any I meet.
The absolute best carpet cleaning service I have dealt with. Jason was amazing and explained everything to me and how the cleaning process will go, the carpet looks like new and there are no more dark spots. The one thing I was most concerned about was the pet odor and that is all gone. Do not hesitate to get…
My technician Eric was amazing, can’t believe how good he got our carpets to look.
Jason & Eric arrived on time and were very professionals and extremely courteous. I had a business call in session when they arrived and they were most considerate of not interrupting my call allowing me to finish up while they set up. They were able to make the carpet in a bedroom that’s 17 yrs old look almost new…
Antonio went above and beyond to ensure we received our desired results from Zerorez. He was professional, timely, and informative about the process as well as extremely kind.
Our technician, Antonio, was fantastic to work with. He was kind, knowledgeable, and thorough. My husband was a carpet cleaner years ago and he could not say enough about how well Antonio did. If he is still working there in the future, we will definitely be requesting him!
Tony was very informative, polite and hardworking. Very pleased with the experience and results.
Our cleaner was super professional and made sure we were happy with his service and we were!
Eric was very professional, explained everything thoroughly, spent extra time trying to get stains out of our very old carpet.
Zerorez always does a great job. They employ fantastic people.
Professional, polite and efficient. My carpets look brand new again.
They worked me into the schedule the next day! They got rid of the vomit and urine! They were very nice and courteous. Very informative.
They did a great job ... friendly and efficient!
Eric did a great job!
Technician called 30minutes before he arrived. He was very polite. He was pretty quick but still very efficient! My carpets look and feel great! I can have peace of mind when my baby is crawling around on them now.
Amazing job!!! I was impressed.
Professional, proficient and polite
Cedric did a great job with out pet stains and odors. Very helpful and knowledgeable.
On time (early, even!), great communication, and excellent work ethic. Carpets are clean, all stains are gone, and my entire basement smells fresh like a new house.
Thanks very happy with the job and the tech was wonderful!
We could not be happier! We have used Zerorez several times for carpet cleaning but we just had our HVAC ductwork cleaned and the difference in the house is AMAZING.
Dustin did a great job explaining the service options and completing the job. . He is an asset to the company and a quality guy.
Sedrick and Terrance were our technicians and they were fantastic. They arrived on time, explained the process and got right to work. They were very thorough and everything looks great. I’ve had other cleaning companies leave water all over the floors and damage corners with their hoses in the past. They cleaned…
My technician was prompt and professional. The carpets look great!
Our technician was punctual and professional. He walked me through the estimate, we walked through each room to be cleaned and he made suggestions and asked questions to ensure the best clean possible. Truly appreciate the professional service given by Terrance.
Zak was very prompt and professional. My carpets look and smell great. I would absolutely recommend ZeroRez again!
Great service, technician was very professional and did an excellent job
My technician arrived on time and did a great job!
Great company! Our carpets look great and the clean smell is awesome! Our Technician was very knowledgeable, professional and friendly. He did a great job!
Great service and everyone with the company was extremely polite and professional. These people are definitely pet experts. Not only did they remove old pet stains from the carpet, they provided me some education as well. Highly recommend calling this company first.
Cedric and Carmine were the field techs for my cleaning. highly professional, personable, and hard working.
Eric was great!! He was professional and did an amazing job! He called to see if he could come early which worked well for me! He was very friendly and did a great job!
Jason and Carman (I apologize if I got her name wrong) were very professional and did an amazing job on the carpet. I have been a longtime customer of Zerorez and highly recommend.
So easy to book and schedule! I called and got an appointment within the week. Now my carpets and home are so much cleaner and fresh-looking for the holidays. Technician was timely, knowledgeable, and efficient. Will use again!
Words cannot describe what an amazing job Eric from Zerorez did. The house has been a rental property for years and the last tenant did a number on the carpet. I was told it was professionally cleaned but it was awful no way a child could live in that room with how awful the carpets were. So I always here about…
Great product, great service! Zerorez was able to remove stains that previous professional cleaners could not get out. Carpet looks great & smells great too. Service tech arrived on time, very professional and worked efficiently.
On time- called to confirm ETA of arrival. Cedric was knowledgeable, professional, and understood exactly what I needed. He kept me informed of his process/steps throughout the cleaning. Will hire again for future cleanings.
First time customer, heard great reviews on radio. The rugs are old and the technician was able to bring them back to life.
Eric was amazing! Quick and knowledgeable. He did a great job and I hope we get him again in the future!
Sedrick was very professional and made our carpets look brand new again. He explained everything in detail and was very friendly. Will continue to use Zerorez for all of our carpet needs!
I booked a carpet cleaning with Zerorez after hearing an ad on the radio. The prices were very reasonable and it was easy to book online. Our technician, Sedrick, was great. Very friendly and professional. He gave me several options on what type of cleaning I wanted done and wasn’t pushy at all. There was no…
They were on time and explained what they were going to do. Very polite and courteous young men.
Looks great - Appreciate Cedric’s knowledge and professionalism.
My tech, Cedric, was very professional upon arrival. He walked through the spaces with me and gave me his honest recommendations on what was needed for the problem areas. He let me know all the options but didn’t try to oversell me which I appreciate and respect. I couldn’t believe how quick the whole process was.…
I can’t say enough about the customer service and the job they do. My carpets look fantastic! They explain all that they offer with no pressure to add on anything extra. My technician was Cedric-he was so pleasant and did an amazing job! Will always use them in the future!
Dan from Pittsburgh was amazing. He explained everything and he was very professional. I am glad we had service while he was here training your staff. My house smells amazing we would definitely recommend especially if you have children and pets.
Justin was punctual, and very professional. He was straightforward with his assessment and very efficient in cleaning the carpets. Highly recommended!!!
Great service! Very professional and did a great job cleaning my carpets
Terry & Cody came to clean old carpets in 3 rooms in my home. they came earlier than my appointment time which worked out great for me! they treated my carpet for pet urine and made my carpets look brand new again! even was able to get some old candle wax out of the carpet. cody talked to me about my kitchen and…
Technician was very polite, friendly, and explained things very well for us.
Sedrick and Marcus did an amazing job! They were so courteous, professional and friendly. I will request them again in the future.
Remington was very polite and pleasant to work with. He made sure I understood everything clearly and asked multiple times if I had any questions for him. After completion he again asked if I had questions, reviewed my invoice, and thanked me. One year later...I had carpets cleaned at a second residence and again a…
In and out quickly, very professional and courteous. Will use again.
The service tech was very polite and friendly-he was very efficient and did a wonderful job!! I would certainly use Zerorez again!
Team Coleboy was was professional and genuine. I would recommend them to anybody wanting a clean carpet.
Great techs. Very knowledgeable and efficient.
The tech, Justin was polite and great at his job. There were some pet stains on the carpet that he worked on and did a great job! He was interested in how I thought the area rugs and carpet looked and was willing to go over anything I might have thought needed work. This is the 2nd time I have used Zerorez and love…
Gentlemen was on time and explained what he was going to do before starting the process. Carpets look good but a little more wet and taking longer to dry. I had several pet stains that he pretreated and actually was able to clean the carpet very well. I would recommend this company to anyone that needs a good carpet…
Sedric and Cortez did an excellent job cleaning my carpets and duct work vents. I would highly recommend them.
Three dogs, one a 5 month old puppy and one a mini wiener (who is apparently way naughtier than the puppy) used a different company last year and carpets still smelled stale that night. My house smells amazing right now! Friendly guys and great service
Awesome work!
Cedric called and asked if he could come early. Very nice guy. Cleaned 15 years worth of dirt off. Great job. 2nd time using them. We got a new offer dog that left a crazy amount of stains. They're all gone now.
Wonderful!!! Had lots of spots from the dog and an elderly mother and they are all gone. Very professional, courteous, and did an amazing job. I wish I remembered the young lady’s name that did the job so I could name her personally. Highly recommend!
Cedric was cleaning my neighbor's condo and I stuck my head in and asked for an estimate. Cedric was a great salesman and said I can give you a quote and do it while I'm here if you wish!!! Carpet looks brand new, rust stains, food stains and general teenage stains all gone and I'm a happy mom
Justin showed up on time, was very thorough in explaining the cleaning process and pet-related service. He was diligent in completing the cleaning to my satisfaction and I will call upon Zerorez for future carpet cleaning.
They did a great job! I will definitely use them again!
Excellent service, professional and timely. Will use again and also recommend for anyone needing carpet cleaning.
Fantastic experience dealing with Zerorez. Courtney was on time, super courteous, professional and thorough. Our carpets look and smell wonderful after this cleaning!
Daniel did an amazing job, will definitely recommend to friends and family
Tristan did a PHENOMENAL job! Very friendly and efficient! She didn't get annoyed by my kids asking questions or running around, which was a huge plus! She was very knowledgeable as well. HIGHLY recommend!!
Courtney was very professional and very helpful with any questions that I had. My carpets look great! Very glad I called this company to clean my carpets. Will be calling them next time I need something cleaned!
Zerorez and Tristian did a great job! The carpet is sooo much cleaner! We moved in about a month ago so I wanted to make sure the carpet was clean. Tristian definitely delivered and she also provided many great tips and education! Thank you! I will definitely use you all again. I have already recommended you to my mom!
Got out stains that had been there for years! Had tried everything else. Very fast, professional and informative. Beautiful job!
The technician was so friendly and did a great job on our carpet. We had multiple stains from a new puppy and they were gone. Definitely will use them again.
5 Stars All Around.
They did an amazing job! I would highly recommend. Courtney was our tech and he was extremely professional, helpful and thorough. He really took time to explain everything and was very clear about each service. He worked quickly, yet I didn’t feel the cleaning was rushed. He did a great job!
This is the 3rd time we've used Zerorez, and we always have a good experience. Sedrick did a wonderful and thorough job!
The tech Daniel was very thorough and did a great job even though we were his last job of the day! Will use again.
Courtney came out and deep cleaned our couch. He was a super friendly, professional, and charismatic guy! He deserves a raise or a least some recognition for his work! He alone makes me want to come back to Zerorez for other cleaning needs!
The technician was extremely personable knowledgeable wonderful customer service
They did great! My carpet was heavily stained and it came out way cleaner than I anticipated.
Josh was very knowledgeable and friendly! This was our first time using Zerorez and I will be recommending Josh to all of my clients for my real estate business! He answered all of our questions completely and gave us recommendations on services and treatments going forward. Thank you, Josh!!
Sedrick did a great job! He was on time and upfront with the cost. Very polite and respectful of our home. Very satisfied!
Website was very easy to use for scheduling. Technician was on time, very professional and the carpets look amazing after. Great service!
Joshua was fantastic! The carpet is cleaner than expected, hard to remove stains are gone and Joshua was awesome with my very inquisitive kiddo following him around and asking questions. Couldn't have asked for a better worker and a kinder person to take care of us. Thank you!
The service was phenomenal. Cameron was very professional and did a great job on our carpets. We will definitely be return customers and will be referring to family and friends.
Cedric was very knowledgeable and professional. He was a very hard worker and was friendly and personable. My carpet looks amazing. The area rug was a very old Persian rug that was very important to me. He cleaned it perfectly! We could not be happier with the awesome job he did! 10/10 we would use Zerorez and Cedric again.
Cameron was very professional, made sure none of the equipment scratched any of the railings and was super fast!
Tech was awesome service was great, carpet looks fantastic
Courtney was awesome!
Zerorez employee Courtney was very polite and profession and did a great job. Our carpets are over 10+ yrs old and after cleaning, look like new. Extremely satisfied with my decision to use Zerorez.
Sedrick was great! Totally made sure we were taken care of and talked us through the whole process highly recommend!
Justin was great. Explained what he could/would do, issues he saw with previous cleaning (different company) and was very thorough and polite and respectful. Would ask for him on next service
The process was simple, appointment went great. Can't believe how wonderful the carpet looks now. Would definitely recommend.
Got her done !
I have used Zerorez's services quite a few times. They are awesome! There was one time that the experience was less than wonderful, and even then, they came back and perfected their imperfections! I will always choose them for their cleaning services! Mark is awesome at what he does. I hope his hard work and dedication is rewarded!
Very efficient and explained the full process without any pressure.
Josh was wonderful! He was upbeat and professional. He did a great job on the carpet!
Cedric is the best!
Justin did a great job cleaning our carpet. We had some stubborn stains and pet odors and he was able to get rid of them all. Very professional, quick, and on time. Will definitely use Zerorez again.
Joshua was very professional and did a great job of explaining everything that needed to be done. Everything looks and smells great. Thank you!
Justin, the technician was very informative. He was very friendly, professional, respectful of my home and to me AND he worked very hard and did a great job! The price was a little higher than expected, but I should soon see the results once it’s all dry. Very hopeful it turns out as expected! Thank you Justin!
Excellent customer service, the technician provided great education on why my carpet was in the state it was in. He was super efficient and fast, let our carpets nice and soft. We had a pet with some bladder issues for a while and he was able to get the odor out of the carpet. Fantastic work!
Justin was by far the greatest person to have in our home and complete our clean. He was thorough, educated, and very personable. He did an amazing job - carpets look great and the house smells amazing!!!
Very pleased with their service. Carpets turned out fantastic.
Our associate was very professional and courteous. Explained all needs for best results. Our carpet looks like new again. I highly recommend their services. Air ducts being cleaned in two weeks by them.
What a difference. ZeroRez resurrected my zombie carpet from the dead. 3 kids, 2 pets, 10 years and the carpet was TRASH. We were going to spend thousands to replace it and thought, lets call ZeroRez and just see what happens. Yeah we will be using them again. You should too.
Excellent service as always. Have used them often.
We are very happy with the finished product. We have two large dogs and had the extra treatment for pets. My house no longer smells like dog! Very happy with the service and serviceman. He was very professional and informative. Thank you Zerorez, we will be calling again.
My tech, Cedric, was super nice and helpful. He really knew his stuff. Some of my pet stains came back after the initial cleaning due to all the shampoo I had in my carpet, and they came back and cleaned it again and it looks great!
The technician was very professional, courteous and did a fantastic job on our carpet! I would highly recommend this business
Great experience with Daniel. He was very prompt and very efficient and was able to remove the biological odor that my dog left in my brand new carpet. He was very reassuring in that if anything came up after he left and the carpet was dry, he would be happy to come back and fix it. Happy with Zerorez and will use them again!
The tech was very professional and explained the entire process to me before the treatment started. He made sure I was comfortable with the plan and price before we moved on. He was quick but did a thorough job. My carpets look great and I’m very pleased with the service I received.
Excellent job cleaning our carpets and Cedric couldn’t have been nicer while visiting our home.
Great work, open and honest regarding pet stains and how much it can remove. Affordable and great customer service!!!!
Our technician Dustin was extremely helpful and knowledgeable! He was very professional and our carpets look amazing. Thanks for the great service!
Cameron was professional and polite. He explained everything, protected the walls, worked hard and did a wonderful job. I will be recommending Zerorez and Cameron. Thanks, Mark Reardon, for the recommendation.
Sedrick was amazing. Friendly, professional, and great at his job. We will for sure use them again and ask for him!
They did a great job! Was at my home about 45 minutes and my carpets look great!
First time using Zerorez and will not be the last. This was great service as advertised. We had issues where our dog had peed inside on roughly the same spot a few times recently. All remnants are completely cleaned! House smells great with a slight and pleasant orange hint. If you have not had your carpets cleaned…
Very professional and polite. Works quickly and efficiently. Made sure that I understood services and answered all questions.
Zerorez was amazing! They were timely, responsive, friendly and informative about the process! I will be calling for all of my carpet needs! Thank you!
Daniel was here today. We have used zerorez several times. Daniel gave us top notch service. He did a great job, explained everything, was friendlyand professional. Our carpets look amazing.
Sedric is the young man I always use. He does an amazing job, he is polite and very thorough. Sedric makes zeroes look great.
Justin was on time, polite, and very quick to complete the job. He was very knowledgeable about his product and job. The floors looked so great we asked him if he could also do our basement stairs. He was quick to accommodate the new service request and completed them within minutes. He wore his mask the entire time…
Friendly, easy to work with and thorough.
My carpets look amazing!! Just like new. Would highly recommend!
He did a great job! My carpets look new. He was also very nice explaining everything and extremely professional. Would definitely use them again!
We are beyond happy with the results, zerorez went above and beyond our expectations once again. We are repeat customers, and will continue to use them in the near future. Our technician was Sedrick C. He was friendly, professional and courteous. Helped answer any and all questions i had. To him and zerorez we say…
The service we received was excellent. The gentleman who did the cleaning was very polite and explained exactly what was being done. Highly recommend him.
We had our ducts cleaned and our carpets cleaned. Both technicians were very professional and friendly. Remington explained everything he did as he was doing it. Justin went through the house and told me exactly what his plan was and even set up a follow up visit to make sure the tough spots on the carpet were…
I love Zerorez. I can get an appointment quickly, and the telephone agents are great. Maxwell helped me set up an appointment and got me scheduled the following day. I love that there are no chemicals, and the dry time is very quick too. I’ve never had anything less that a wonderful experience with my cleaning…
Courtney was very professional and did Ana amazing job! I highly recommend.
I would highly recommend Zerorez Cleaning Service. I've had our carpets cleaned by other companies in the past and they came no where close to the amazing job that Zerorez did for us. Our technician, Jacob was extremely professional, a hard worker and did a great job communicating our options to us. I would…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
