How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%39+9.5Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty94−0.6Momentum penalty21−7.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREZerorez of St. Louis
Frontenac, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 5,940 Google reviews
Report card
Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Zerorez of St. Louis for 6 kinds of job.
Zerorez of St. Louis for upholstery cleaning
Clear ✕All 235 Google reviews tagged “Upholstery cleaning” · showing 40
I would not recommend this company. I took a full day off work, losing pay, to have my couches and chairs professionally cleaned. Prior to the appointment, these pieces had been shampooed without issue. When the technician arrived, he inspected the furniture by lifting the cushions. He indicated that the couch was…
We have used their several times. We have a house full of animals and they always do a great job even on our 18+ year old carpet.
Zerorez was in constant contact after I set the appointment. They were able to get us an earlier appointment when it opened up. Freddie was prompt, courteous and professional, and took every measure possible to make sure our upholstery were clean.
Carpet looks great, nice work!
Extremely professional and hard-working. The young man that came to my house today cleaned seven carpeted rooms, two sectionals and four bathroom tile floors. He worked continuously and tirelessly the entire time he was here. Everything turned out absolutely fabulous. He was such a breath of fresh air when it comes…
Great clean outcome! My carpet was extremely dirty.. not now!
Willie was the nicest guy and so professional I think I’ve ever had. Willy was considerate, talkative, very, very businesslike also, and explained everything what to do while the carpet is drying.!
Pleasant experience. Job well done and technician was professional and easy to work with.
It was very easy to set up an appointment online. The technician assigned to my appointment was professional, friendly, knowledgeable, on-time, and thorough. I am very pleased. My carpet smells great! I have older "rescued" dogs and (through no fault of their own) they sometimes have accidents that miss the puppy…
Jason did a great job with stain removal and overall cleaning of couch and chair.
The ZeroRez team member arrived on time and was very professional. Our carpets and upholstery look as good as new! We will definitely use them again.
Shared info for me when asking questions how to keep clean.
They did a great job, my sectional looks like new!
Sidney did a great job and really took the time to be thorough.
Derian was very professional and informative! He called to let me know he was on his way and arrived within the expected appointment window. He was very friendly and helpful when it came to determining which services were best for me. Everything looks and smells great! Very happy with the results and would absolutely schedule again!
Our technician was very polite and respectful. He thoroughly reviewed the itemized charges with us prior to beginning. The carpets are clean with pet stains removed.
Remington was friendly, thorough, and professional. I would use this service again
Today was my first time using Zerorez. The technician was prompt, courteous and very professional. When he arrived we inspected my furniture together. He then reconfirmed the prices I was originally quoted to clean and sanitize my sofa sleeper and oversized chair. He explained the cleaning process, how long it will…
Reggie was wonderful to work with. Asked questions and provided excellent advice and service. Will definitely use again and highly recommend.
The gentleman that cleaned our carpets, and upholstery, Remington, was very professional and did a great job. We will definitely use their services in the future.
They were great— the process was quick and everything looks so clean!
Remington was on time, professional and friendly. He did a great job on our furniture and area rug. We will have them back.
Zach was very professional and informative. We had a good time chatting with him while he made our carpets look impeccable!
The technician that was efficient and explained everything he was doing along the way. Plus he offered great suggestions on how we can clean other items in our house.
I had several services scheduled and had very good explanation and feedback on each of the services being provided. Zack was amazing!
Prompt and courteous! Great communicators through the whole process! Will definitely recommend them and use them again!
All good. Employee extremely nice respectful and answered all questions
Zach did a very thorough job of cleaning my sectional and carpets
Carpets and upholstery look fantastic and smell great. Super friendly. Explained everything that was going to happen.
Great Job cleaning our carpets and upholstery! Sid was great…very professional, thorough and polite! We’ll definitely continue to use Zerorez! 🤩
Excellent service.
The employee was friendly, professional, and did a great job!
Our tech was FANTASTIC, super friendly, punctual, polite and super friendly. Our couch is SO clean and so pleasant now, especially with 3 dogs I was not expecting such amazing results and especially at such a reasonable price point! Scheduling was quick and easy, communication was excellent through the whole thing. Highly, highly recommended!
Our technician was very prompt and professional. He explained everything before he started and everything was in a good time. Will use them again.
Zerorez is wonderful, I always use this company and refer them to family and friends often. The technician today was great!
Robert L. did a great job. He was very professional and friendly. Our ottoman and chair look brand new again!
Excellent, professional and very thorough work!
Great technician and great service!!! Thank you
Good representatives -Remington and Autin . Polite , well mannered and kind.
The employee was nice and informative. He got right to work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1696 | $139–$279 |
| Pet stain & odor removal | 667 | — |
| Upholstery cleaning | 235 | $139–$266 |
| Area rug cleaning | 200 | — |
| Carpet steam cleaning | 189 | $164–$298 |
| Drapes & curtain cleaning | 2 | — |
