How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREZerorez Oklahoma City
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 3,338 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Oklahoma City for 7 kinds of job.
Zerorez Oklahoma City for carpet steam cleaning
Clear ✕All 468 Google reviews tagged “Carpet steam cleaning” · showing 160
Absolutely amazing results. I have 25 year old carpet that looks great again.
Everything was great the young man came out was personal and excited job Friendly and explain everything. I would definitely call in back agin. I have 2 people want to get there carpet cleaning
Great communication and service, worth the investment to have clean carpets again.
Timothy did a fantastic job. He was prompt, thorough, and kind. Our couch, chairs, and rug smell and look amazing. Looking forward to scheduling again.
High quality cleaning and Keith did an exceptional job. I highly recommend them and will hire them again in the future.
timothy did an excellent job
Timothy did a great job and was impressed with the quality of work done
Great experience every time! Carpet and tile/grout cleaning, everything is so clean! Timothy was punctual, friendly, and explained everything he was doing. Thanks Timothy and Zerorez!
Timothy did a fantastic job on our stairs and upstairs, would absolutely recommend him and Zerorez to anyone looking!
Travis was a wonderful tech! He explained what all he was going to do, how the carpet should look, expectations of what they could and could not do. We were wanting it cleaned to see if the carpet needed replacing, it came out PERFECT I HIGHLY RECOMMEND them!! Saved us a lot of money not replacing it!!
Thank you, Timothy, from Zero Rez for going above and beyond! After another cleaning service didn’t remove the cat odor from our carpets, he went the extra mile in making sure all pet dander and odor was removed by spraying extra thoroughly for us. He even did some of my room free of charge! Kind and quality service!!
Joshua did an excellent job! He was professional, courteous, and took the time to explain the process, answer our questions, and provide helpful aftercare instructions that were easy to understand. He respected our home and worked efficiently while paying attention to the areas we were most concerned about. We were…
I am completely satisfied and happy with the results. The tech explained the process he recommended to remove pet odors. Zerorez uses no chemicals, only natural ingredients...no worries to void carpet warranties. It's like having a new carpet. Thanks Zerorez. Great job.
Thank you Zerorez and the professional technician Timothy. I was called when they're on their way; which I appreciate, Timothy was very polite and so informative explaining every single step to me. Their cleaning process did a marvelous job on my carpet - made it look brand new. I will definitely use Zerorez again.
We have used Zerorez twice now and highly recommend their services! They were on time, had clear communication, were willing to work with a budget, and got the job done quickly. Joseph cleaned three bedrooms and an office along with the stairs and a rug, and did an excellent job! He handled himself with professionalism and relatability and looked sharp.
Travis provided exceptional service today. We added a few extras, such as the Bioclean for a few areas. My husband and I are really happy with how clean it looks. We've used this company before and have always been happy with the results.
We have used Zerorez since 1990 and every time has been outstanding. Today’s technician, Timothy, is the best one yet. Polite, direct with information, and the job he did is great. I always recommend Zerorez carpet cleaning to family, friends and neighbors as reliable, efficient and delivers a great professional job.
Timothy with Zerorez arrived timely(even a little early). He was extremely friendly and professional, explaining the processes he would be using and expected timelines for cleaning and subsequent drying. I found his work to be high quality and well worth the charges.
Great service and technician was amazing!
Very pleased with results of carpet. The tech Autaubo Timothy was very knowledgeable about the process and explained each step. I will definitely use this carpet cleaning service again.
The two young men that came were polite, friendly and very professional. They did a wonderful job on my carpet. I’ll be proud to have them back when l need my furniture cleaned.
They service men were very kind, respectful and prompt! They called me 30 minutes before my schedule appointment time and let me know where they would arriving. They were knowledgeable and my carpets look great! 10/10 will be rebooking!
Loved our Zerorez experience! Dade was amazing, explained everything and our carpets look fantastic!
Great techs, on time, friendly and efficient. Explained the cost and the cleaning process. I will definitely use ZeroRez again!
Joseph contacted me to see if he could come early. We reset the time and he arrived on time. We went over the job and he explained everything. He worked quickly and completed everything as promised. He was friendly and professional.
Very kind and knowledgeable techs.
Dade and Travis were very personable. They did a great job. Our 29-year old look brand new.
The guys cleaning our carpet were very nice and did a very good job.
Zerorez always does a great job! The gentleman today, Joseph, was very good. Only trust your carpets to the best!! The carpets always look fantastic when Zerorez cleans!!
Excellent service!!
3rd time to use Zerorez, very pleased with their work, came earlier but called first. Very through cleaning. A definite thumbs up.
Great customer service! Nate was excellent from job start to finish. Explained everything well throughout the entire process. He was timely, friendly and honest about what to expect. Will use Zerorex again in the future!
Very Good service, cleaner that when we moved in.
Great company, always does fantastic work
Great service! Wonderful job, very professional
Nate was great. Very professional, pleasant, efficient, and explained the process completely.
Great Service, Everything explained and the steps the Gentleman was taking in his Process of cleaning the Carpets. Steps taken to see about getting some stains out from pets and Heavy traffic areas. The carpets look great and I am cery pleased with everything. Communication was a10. Carpets arw a 10. No mess to…
Great service, will use again, were told by previous cleaners it’s just an old carpet, turns out they just werent as good as Zerorez!! Carpet is shiny again, thank you!
Dade was wonderful to work with he showed up on time and did a great job. He was in and out in no time. Wonderful service. Will use them every time!!
Sheldon did a great job! My carpets, especially In the living room, was very dirty, but he got them practically looking like new!
The technician Trinity was the best and the carpets look amazing!
He was very nice and very informative. I will definitely use them again.
Friendly, thorough service. Repeat customer.
Trinity did a GREAT JOB! On time and did a very thorough cleaning.
Very great experience. Trinity did an amazing job. Very professional. I am pleased with the outcome and pricing.
Joseph was very polite and professional.
We needed our carpets cleaned after having puppies and they got all of the puppy pee smell out and our carpet looks like new!
Sheldon was very efficient and explained everything before he got Started. Also very friendly. Very happy with all the results. Especially our rug.
Really great service, so helpful and very thorough work.
Our carpet cleaning technician did an excellent job and arrived early! Great customer service
Wade was very thorough. He explained in detail Zerorez process. He was polite and thorough . He left a job well done!
Dade did a great job and went above and beyond. He explained everything and was very thorough. My carpets look great!!
My carpets look like new. Trinity took her time and care to make sure the carpets were clean and looking great.
My technician Joseph was amazing. His attention to detail was outstanding. My tired carpets came out better than I expected. 10 out of 10 recommend. I will definitely be using you guys again. .
Zerorez was phenomenal to work with! Their customer service was amazing! Joseph that cleaned our carpets spent an extra amount of time cleaning and making sure it looked good. We were very impressed with the end result! Will highly recommend this company to others!
Great job and timely.
Carpet looks great and it’s old carpet! The guy that did the cleaning was awesome. Stay in touch with me as to time of arrival. Very thorough with carpet cleaning.
update: 4th time using zerorez, it's now a yearly thing. -- polite technicians, fully explained options and procedures, they were on time and impressively thorough cleaning. our carpets look great! 3rd time using ZeroRez and we will definitely hire this company again. Highly recommend!
Great experience. Highly recommend. Carpet looks amazing!
Great job. I never thought that room would look nice again. Now it looks new.
Great job! Explained all work in detail and got here early. Would have Dave back again.
I am very please with the service. My carpets look great.
The technician who came was the best I have ever worked with!
John was top notch. Professional in every way tackling my carpets.
He did a great job so quickly!!
Technician (Sheldon) checked to make sure he knew type of upholstery fabric and what cleaning process would be appropriate for my 2 recliners and explained why before starting. The chairs and my carpet look great. Very satisfied!
Great, fast and friendly service!
Dade was awesome! Fast & professional. Will use this company again in the future!
My mom referred me to them because she was super happy with their services and I have to say, they did not disappoint! Super professional and my couches and rugs and carpet look better than I thought that they could with previous stains. Thank you!
Super great carpet tech. Did a good job..
The technician tore my carpet. Home is brand new and then tried to say it must have been the installers. The carpet was not ripped before they came out.
Jon did an awesome job. He was timely, efficient, and explained everything well. All the carpets look and smell great. I absolutely recommend them!
Very impressed!!! My carpets look great & smells great. I will use them again!!!
John clean our carpets He was very polite professional and did a Fantastic job to time to clean spot and to explain every detail that he was doing I really liked him
Took advantage if the Christmas sale and the job was outstanding. Tech explained all available options and proceeded to clean the carpets better than I have ever seen them.
The tach was very professional and knowledgeable. My carpets look and smell so much better! Would definitely recommend.
Not great. Subpar cleaning with surprise fees
Dade communicated very professionally, had great knowledge, was very friendly and respectful. He called ahead and arrived on time. Kept me informed as he cleaned and allowed me to check the progress as he cleaned. Highly recommend!!
Jon was very personable, informative, thorough, and did an excellent job cleaning our upstairs room and stairs carpet.
Second time to use Zero Rez- Keith was awesome! Called me before he came to give me a heads up. Even asked if I would like something from Starbucks. This is what above and beyond good customer service should be. I will be glad to recommend to any of my family and friends.
Great job cleaning the carpet and an excellent technician. Thanks Dave for your being a true professional
Excellent communications and my carpets look fantastic. Better than they did with other carpet cleaning companies.
Jon was kind and courteous and did an excellent job. I would recommend them!
I had a horrible cat blood stain in a bedroom, our technician worked for an hour on that spot without charging me. My den carpet has not looked this clean and stain free since it was new carpet. Great job, great service and happy with the results!
I have had two more carpet cleanings from Zero Rez that were horrible. The gentleman that came the first time was excellent. The two times after the men just rushed over the carpets to no avail. Will not hire Zero Rez again.
I've used Zerorez multiple times and they always do amazing. I had Jon today and he did a great job! He is very professional and restored my carpet and sectional, stains free! I highly recommend him and Zerorez.
Excellent service. On time and explained everything.
Always happy with the results! He made sure that any trouble areas, He went over several times
Cleaner was very knowledgeable about his profession. Very likable.
First time to use this business. I am very happy with the results. The people were very friendly and very knowledgeable. They were very thorough with the job and the end product is exactly what we wanted. We will definitely use Zerorez again.
Jon was professional and timely. He cleaned carpet I. Two rooms and the bathroom shower tile.
Guys were great! Carpets look amazing! Very thorough and explained process and solutions for up keep. Thank you!!
Great service, carpet looks great
Arrived early. Brandon got straight to work and was polite and efficient.
Did a great job on the carpets. Friendly and fast service.
Communicated with me in advance of arrival. Was extremely accommodating, able to get some tough pet stains out of carpet. Bert pleased!
Nice price, friendly people, and most of all, clean carpets!
Brandon was very professional and friendly, he as quick and efficient and very careful of our furniture and flooring. I would highly recommend the service!
Our service technician was Kind and professional!
We were really impressed with ur cleaning tech. He was very thorough on explaining what he will do. He did a great job. Highly recommend him and Zerorez to any potential customer. Your booking reps were very kind and professional as well. Thanks again!
Quick service, made sure I was happy before they left.
I have used them a couple of time and have loved the results. Every time, my house smells clean, it dries quickly, couldn't be more pleased, they do an excellent job and are very professional.
Tech was very knowledgeable. Did not try to sell me anything I did not need. Did an excellent job. Very professional! I hace used Zerorez for many years. Carpets always look great after a good cleaning. Thank you!
Had a mishap on the first carpet cleaner that came out, & got ahold of the manager to let them know about the problem .. Nate the manager came out to assess the issue and absolutely resolved it, and did an amazing job and I’m very very pleased !! Zerorez stands by their work and for that I’m a lifelong customer &…
John was prompt. He called about 15 minutes before arrival and answered all questions. I was very pleased with how the carpets looked when he finished. I will definitely use this company again.
Showed up on time. Explained what he was doing and what we needed to do afterward. Excellent job.Very professional.
Courtesy, professional, efficient quality service. Of course I would use them again!!
Great organization. Always professional and provides quality results.
Very professional and the carpets looks great. They were able to get so many stains out of the carpet.
Arrived on time and was done quickly
Brandon was a true professional and did a wonderful job. We were extremely satisfied. This was the best carpet cleaning experience we have ever had.
All good. Carpets look great!
Communication was great, they were friendly and showed up as scheduled, most of all the carpets look and smell fantastic! Highly recommend and will definitely use them again!
Our carpets look fantastic!
Jon and his team did a great job on cleaning the carpet. He was very thorough on the explanation of the services we requested. The job was done in 30 minutes. Very happy with service.
Terrific, fast service and extremely thorough, friendly service technician. Our carpets look beautiful again and we like the peace of mind knowing they are all natural- safest for carpets, people and our pets. They worked very well with us from the first phone call and quickly rescheduled when we ran into a timing conflict. We’ll use them from now on!
Zerorez was recommended by a friend. Super good. Professional and knowledgeable. No mess, just clean carpet.
Prompt, courteous and took time to explain exactly what was being done. Would definitely recommend.
Very professional and did an excellent job
Thank you, John!! The carpet clean is beautiful!!!
Jeremy cleaned our living room & bedroom carpets and did an excellent job. He was professional and very personable. I highly recommend Zerorez.
Fantastic. We have old carpet and the look after is incredible. Very polite and professional guys.
Very pleased
Great job! We were very pleased with his work. Very courteous and friendly.
John was both professional and informative. I was a first time customer and am excited to work with Zerorez more in the future.
Our carpets look great. John was very good at informing me of all treatments.
Zero Residue is our go to service for carpet cleaning. Your technician (Jeremy) did a great job. Very courteous and professional. Thanks for a job well done. 👍
Brandon with Zerorez clean the carpet in the downstairs of my house yesterday. He did such a great job. He was very polite and was very considerate of all furniture. The results made my 15+year old look new. I highly recommend there services.
Nate was wonderful. Very professional, very kind and answered all of my questions. Great service. Definite recommend!!
Services selected were well explained. The cost was bundled offering a lower overall total. Wade was very nice and informative. Pet stains were main concern and the cleaning was to my satisfaction.
The whole process of setting the appointment, explanation of service, & the carpet cleaning was awesome! The technician was very friendly & professional.
Sheldon was amazing! He came and cleaned four rooms and gave recommendations for what would be the most for our money! Super nice guy! Highly recommend!
Great work .
Sheldon was on time, friendly, knowledgeable. Answered all my questions & made sure I was satisfied with job before packing up to leave. Carpets look brand new & pet spots were no more. Definitely will use in future.
They scheduled quickly, communicated well, and did a great job!
Punctual, professional and thorough.
Jon was great and did a great job!
Our first time to use Zerorez and we were extremely satisfied with our service today! Wade was very professional and did an excellent job. Will definitely call on them again.
Wade was our service tech carpet guy and he was awesome. Wife said he was super friendly very focused laser focused on our problem areas and did an outstanding job. Can’t say enough about you guys had somebody out last year to do some cleaning and not even in the same league thanks guys.
Wade did an outstanding job. My carpet was such a mess. I was just hoping to get a few more months out of it before I could get Hardwood floors. It looks so good I probably have 2 more years of use.
Great customer service and great carpet cleaning
This was my second time using Zerorez and everything went great. Very professional service and everything looks great.
The gentleman did a very good job of cleaning my carpets and taking care of some other essential needs. Highly recommend this company
Brandon did an excellent job on our carpets, far beyond what we were expecting. Thank you!!!
Amazing service! Quickly got me on schedule and explained all options. Surveyed the carpets w me. We decided on best option and it was done perfectly.
The house smelled so clean after the carpets were cleaned. I highly recommend Zerorez. Thank you.
Our technician did an awesome job. Our carpets look amazing. Thank you.
We are so grateful for our carpet cleaning this morning!! Our guy (whose name began with an S) was fantastic and we will use Zerorez again because of him.
What an awesome job and friendly people! Would use again!
Tech contacted me 30 minutes ahead of arrival as promised. He arrived on time and at the top of my service window. He was professional, courteous, knowledgeable and did a very thorough job! I am a dog owner and have used Zerorez for years in both DFW and OKC. They will continue to be my go to for carpet cleaning.
Nate did a great job cleaning the carpet. He was very polite and professional. We are very satisfied with the job.
Great experience and great service! My carpet looks amazing. My technician was very nice and considerate. He communicated with me about his arrival time and answered all my questions. I felt very comfortable with him in my home.
Seemd he quicklky swiped the cleanetr on the floor and was done. He didnt take time to pereciontly clean the carper. Most of my floor is covered up and he trief to charge ne almost 200 more dollars for pet cleaning. He eas professonal and nice.
Would recommend
Sheldon did an excellent job. He very courteous and I will be using them again.
Pretty impressive work, glad to choose Zerorez as their work was sincere and in detail cleaning carpet.
Carpet cleaned and pet areas treated - it looks and smells great. My technician, Brandon, was very professional and did a good job for me! I will definitely use this service again!
Cleaned 3 wall to walls w/closets plus 2 upholstered chairs. Got red dirt stains out of light colored carpet.
Jeremy did an amazing job. Thank you very much for your help!
They are very professional, always inform me of when they are on their way. The carpets look amazing when they are done. The techs are always helpful, professional and friendly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 887 | $170–$334 |
| Pet stain & odor removal | 556 | $139–$360 |
| Carpet steam cleaning | 465 | $176–$340 |
| Upholstery cleaning | 191 | $189–$359 |
| Area rug cleaning | 168 | $170–$447 |
| HVAC duct & vent cleaning | 27 | $292–$928 |
| Mattress cleaning | 3 | — |
