How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREZerorez Oklahoma City
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 3,338 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Oklahoma City for 7 kinds of job.
Zerorez Oklahoma City for general carpet cleaning
Clear ✕All 888 Google reviews tagged “General carpet cleaning” · showing 40
How refreshing to find a business that is prompt to respond to an inquiry, prompt to schedule, prompt to show up, feel like you are in expert hands throughout the cleaning. Shout out to Austin. If he doesn't own the business, he should !
Joseph was fast, friendly and professional. And very knowledgeable.
Zerorez does an fabulous job at deep cleaning leaving little residue on the carpets. My technician (Dade) was friendly, knowledgeable and did an excellent job. I couldn't be more pleased!
Timothy was very professional and personable at the same time. House smells amazingly fresh. I can’t stop walking in and out to smell it lol will definitely use and recommend this place over and over.
Dade did an excellent job by first looking over the areas we needed cleaned and then explaining how he would clean the carpet and how long it should take then he worked hard and did everything in an awesome way. We are so happy with Zerorez and will be using them again.
High quality cleaning and Keith did an exceptional job. I highly recommend them and will hire them again in the future.
Great job by Timothy! Carpets look wonderful- many stains from grandkids and dog, all came out.
timothy did an excellent job
Great experience every time! Carpet and tile/grout cleaning, everything is so clean! Timothy was punctual, friendly, and explained everything he was doing. Thanks Timothy and Zerorez!
Outstanding service! Dade did a phenomenal job on what seemed an impossible task.
Joshua did an excellent job! He was professional, courteous, and took the time to explain the process, answer our questions, and provide helpful aftercare instructions that were easy to understand. He respected our home and worked efficiently while paying attention to the areas we were most concerned about. We were…
Friendly, professional, and he knew his stuff. The work was excellent! This is the only place I use for carpet cleaning.
Timothy was amazing. He called to see if he could come early. He was informative and listened to my concerns. He was friendly and efficient. My carpets and rugs are refreshed and look amazing!
Joseph was very the thorough and did a great job on our carpet. We wish he had business cards so we could give them to friends and family.
My grandmother called them to clean the carpet. Guy spent barely any time cleaning the carpet. I ran my residential grade carpet cleaner later and the water came out very brown and dirty, like nobody had cleaned it. Not sure what the point of calling a pro carpet cleaner is if they don't actually clean the carpet
Great customer service! Nate was excellent from job start to finish. Explained everything well throughout the entire process. He was timely, friendly and honest about what to expect. Will use Zerorex again in the future!
Nate was fantastic! He arrived at the stated time and did everything he explained he was going to do. Our carpet looks great!
Service did an excellent job, on time, very happy with cleaning!!!
5-14-2026 Unfortunately our 2nd experience was not good. We have spots still left in the main room along with the carpet not feeling completely rinsed in areas. The stairs had some grease stains again from a chair lift removal. The technician didn’t attempt to remove them and said he would give us a $20…
I have been using Zerorez for many years. It's the only company I use. Dave was my last technician and he was great. Professional, thorough, and friendly. He took very good care while in my home and it was truly appreciated. I have never had any problems with any of the Zerorez technicians. Zerorez is the best - just try them and you will be impressed.
Fast and easy to work with, the tech was very helpful and let us know everything we needed to know.
Timely, good communication, followed through, reasonably priced! All wins!
Great service. Technician was knowledgeable and very helpful.
Easy to work with. Very professional experience.
update: 4th time using zerorez, it's now a yearly thing. -- polite technicians, fully explained options and procedures, they were on time and impressively thorough cleaning. our carpets look great! 3rd time using ZeroRez and we will definitely hire this company again. Highly recommend!
The tech did an amazing job of informing me of the process and went above and beyond trying to get the high traffic areas cleaned.
The technician who came was the best I have ever worked with!
In and out and thorough
Ordered the service for my elderly neighbor. Absolutely great service. Very happy with results. The rooms are very large with. heavy soils. The sofa cleaned up great.
Great service
John was fantastic! So kind and informative. He was really thorough in cleaning our couch and bedroom carpet. It’s literally the cleanest we have ever seen it!
Doesn't seem like this should have been possible less than 48hrs later. Seemed great right after the technician left. 🫤
My mom referred me to them because she was super happy with their services and I have to say, they did not disappoint! Super professional and my couches and rugs and carpet look better than I thought that they could with previous stains. Thank you!
John clean our carpets He was very polite professional and did a Fantastic job to time to clean spot and to explain every detail that he was doing I really liked him
Amazing service! Arrived on time, called 30 minutes before showing up, explained what all they were going to do put up bumpers on corners of walls to prevent hoses from scraping corners. Service man was very polite. Carpets are extremely clean!
Jon was very personable, informative, thorough, and did an excellent job cleaning our upstairs room and stairs carpet.
Loved the customer service from Sheldon, easy to talk to and worked with us on what we needed most!
Perfect job well done.
Daniel was amazing! Nice and helpful and did a great job!
They always do an amazing job! I’ve used other carpet cleaners before but I started using Zero Rez I wouldn’t use anyone else!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 887 | $170–$334 |
| Pet stain & odor removal | 556 | $139–$360 |
| Carpet steam cleaning | 465 | $176–$340 |
| Upholstery cleaning | 191 | $189–$359 |
| Area rug cleaning | 168 | $170–$447 |
| HVAC duct & vent cleaning | 27 | $292–$928 |
| Mattress cleaning | 3 | — |
