Experts Reviews · Company report
Zerorez Oklahoma City logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Zerorez Oklahoma City

Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 3,338 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Oklahoma City is better than 85% of carpet cleaning.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Oklahoma City is better than 80% of carpet cleaning.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Oklahoma City is better than 87% of carpet cleaning.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Oklahoma City is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Oklahoma City is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Oklahoma City is better than 55% of carpet cleaning.C
55

Reviews for your job

Customers hired Zerorez Oklahoma City for 7 kinds of job.

Zerorez Oklahoma City for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$292–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9

All 27 Google reviews tagged “HVAC duct & vent cleaning”

LivLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve now had Zerorez come out to my house 4 different times over the 4 years I’ve lived in my home; each time for a different thing. Great company. Awesome people. Always grateful for their help, knowledge and friendliness. Nate did my carpets this go around, and he spent time understanding my goals and then…

Upholstery cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my air ducts cleaned on Thursday and carpets cleaned on Friday. Both of the techs were super friendly professional. On time and called before they were on their way. Made sure I was aware that I had any problems questions or concerns feel free to call them.

Carpet steam cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was very knowledge and did an outstanding job

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ZeroRes did an excellent job getting the dust out of our vents. I can breathe better! They also removed all of the lint from our dryer vent. Not long ago they cleaned our carpet and did a fantastic job. The employees are very friendly. I highly recommend this company for the needs of your home!

Carpet steam cleaningHVAC duct & vent cleaningPet stain & odor removal+ Quality+ Professionalism
alisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very respectful and did a great job

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will was professional, thorough and friendly. I would want him for my next cleaning and would definitely refer him to others.

HVAC duct & vent cleaning+ Responsiveness+ Quality+ Professionalism
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will did a great job . He was on time and got the job done in half the time we thought it was going to take. He was very through and even showed us pictures of the ducts as he cleaned them.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Professionalism
WilliamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn't believe what was vacuumed from the system. The air dissenfectent is lemmon grass snd grapefruit and smells fine too. I have high expectations and thank you!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
MaggieLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

William did a Great job cleaning our ducts. Amazing videos of how my vents looked before and after. Very professional, on time, efficient and courteous. I will be scheduling my tile and carpet cleaning very soon. Zerorez is the absolute BEST!

HVAC duct & vent cleaning
Corey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called them out for the 3 room deal and Logan did an AMAZING job on our carpets. We were pleased with both the cleanliness and life that was brought back into our carpets! We will definitely continue to use this company regularly.

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Skylar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super professional and thorough. Felt very confident in their work, and the microbial treatment smells nice. Thank you!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Cory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Logan was awesome! Great to work with, very thorough and transparent about the process. I would highly recommend this service, and especially Logan to anyone.

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Hugh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service from Logan on air duct cleaning. Arrived on time a very friendly. Took the time to explain what he was going to be doing. Would recommend this company and Logan to anybody looking for this service !

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Dakota3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Logan was very knowledgeable and pleasant. He did thorough work and left his work area in great shape. I highly recommend Logan and Zerorez for your duct and vent cleaning needs.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Joan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Did a professional job cleaning the vents and ductwork in my house. Very relieved to get this done and would recommend this company and use them again if needed.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Jon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Logan did a fantastic job! He let me know everything he was going to be doing, showed me videos of the cleaning, and was very friendly with my dog. Would definitely recommend!

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We will definitely use this business again! Remington is the man's name that came to our home to clean our air ducts. Remington was an excellent representation of this company. He was patient, he explained things clearly, and he was super nice. We appreciate the quality of work that zerorez and Remington provided. Thank you!!!

HVAC duct & vent cleaning
Lynnzee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon was great at answering all my questions & helping me with scheduling. Kevin Shelton did an amazing job & busted his butt getting everything cleaned for us. He was extremely nice, very professional & very accommodating. These guys deserve a raise!!

HVAC duct & vent cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thorough job, informative

HVAC duct & vent cleaningService not listed
toboliLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

In my experience with carpet cleaning, I have never had a terrible experience like I had with Zerorex. They are unprofessional and have no respect or regard for their customer. I used them to clean our air duct and vent and it didn’t go well, because they didn’t have the lastest equipments they mentioned in their…

General carpet cleaningHVAC duct & vent cleaning− Professionalism
AbbeyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had used many different carpet cleaning services and this one is hands down the best. My carpet looks brand new and smells so good! Jeremy Howlett was awesome! So professional and efficient. Also great at explaining everything and how it works! 10/10 recommend!

Area rug cleaningGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Marc8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Service Tech was pleasant and helpful. Great service and knowledgeable tech.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Morganism!5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Zach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Payton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Quality+ Professionalism+ Value

Price

$221-17% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning887$170–$334
Pet stain & odor removal556$139–$360
Carpet steam cleaning465$176–$340
Upholstery cleaning191$189–$359
Area rug cleaning168$170–$447
HVAC duct & vent cleaning27$292–$928
Mattress cleaning3—

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