How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREZerorez Oklahoma City
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 3,338 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Oklahoma City for 7 kinds of job.
Zerorez Oklahoma City for pet stain & odor removal
Clear ✕All 557 Google reviews tagged “Pet stain & odor removal” · showing 40
Joseph was fast, friendly and professional. And very knowledgeable.
Absolutely amazing results. I have 25 year old carpet that looks great again.
Great job by Timothy! Carpets look wonderful- many stains from grandkids and dog, all came out.
Outstanding service! Dade did a phenomenal job on what seemed an impossible task.
Thank you, Timothy, from Zero Rez for going above and beyond! After another cleaning service didn’t remove the cat odor from our carpets, he went the extra mile in making sure all pet dander and odor was removed by spraying extra thoroughly for us. He even did some of my room free of charge! Kind and quality service!!
Joshua did an excellent job! He was professional, courteous, and took the time to explain the process, answer our questions, and provide helpful aftercare instructions that were easy to understand. He respected our home and worked efficiently while paying attention to the areas we were most concerned about. We were…
Travis provided exceptional service today. We added a few extras, such as the Bioclean for a few areas. My husband and I are really happy with how clean it looks. We've used this company before and have always been happy with the results.
Friendly, professional, and he knew his stuff. The work was excellent! This is the only place I use for carpet cleaning.
Great company, always does fantastic work
Great service! Wonderful job, very professional
Great service, will use again, were told by previous cleaners it’s just an old carpet, turns out they just werent as good as Zerorez!! Carpet is shiny again, thank you!
Sheldon did a great job! My carpets, especially In the living room, was very dirty, but he got them practically looking like new!
2 thumbs up
We needed our carpets cleaned after having puppies and they got all of the puppy pee smell out and our carpet looks like new!
My technician Joseph was amazing. His attention to detail was outstanding. My tired carpets came out better than I expected. 10 out of 10 recommend. I will definitely be using you guys again. .
Quick , thorough , on time , friendly. My house is now clean. Great service
update: 4th time using zerorez, it's now a yearly thing. -- polite technicians, fully explained options and procedures, they were on time and impressively thorough cleaning. our carpets look great! 3rd time using ZeroRez and we will definitely hire this company again. Highly recommend!
The tech did an amazing job of informing me of the process and went above and beyond trying to get the high traffic areas cleaned.
The technician who came was the best I have ever worked with!
Ordered the service for my elderly neighbor. Absolutely great service. Very happy with results. The rooms are very large with. heavy soils. The sofa cleaned up great.
Great, fast and friendly service!
Dade was awesome! Fast & professional. Will use this company again in the future!
Doesn't seem like this should have been possible less than 48hrs later. Seemed great right after the technician left. 🫤
I had a wonderful experience with Zerorez.
The tach was very professional and knowledgeable. My carpets look and smell so much better! Would definitely recommend.
Not great. Subpar cleaning with surprise fees
Dade communicated very professionally, had great knowledge, was very friendly and respectful. He called ahead and arrived on time. Kept me informed as he cleaned and allowed me to check the progress as he cleaned. Highly recommend!!
Loved the customer service from Sheldon, easy to talk to and worked with us on what we needed most!
They always do an amazing job! I’ve used other carpet cleaners before but I started using Zero Rez I wouldn’t use anyone else!
Great service
Arrived on time, carpets look fantastic.
Punctual. Knowledgeable. Answered questions about the process. Rugs and tile look great. Will use them agsin
Sheldon was courteous, friendly and did a fantastic job. Will definitely use again.
Tech was very knowledgeable. Did not try to sell me anything I did not need. Did an excellent job. Very professional! I hace used Zerorez for many years. Carpets always look great after a good cleaning. Thank you!
Nate serviced our home and was on-time, kind, and easy to work with! Our sectional looks like new and Nate explained the process and pricing clearly! I shopped around before choosing them and the price was reasonable. *+Bonus points to the company for having a person answering the phone instead of an automated phone system+*
Brandon did an excellent job on my furniture and my floors. I have used Zerorez for several years, and will continue to do so.
Jon and his team did a great job on cleaning the carpet. He was very thorough on the explanation of the services we requested. The job was done in 30 minutes. Very happy with service.
Terrific, fast service and extremely thorough, friendly service technician. Our carpets look beautiful again and we like the peace of mind knowing they are all natural- safest for carpets, people and our pets. They worked very well with us from the first phone call and quickly rescheduled when we ran into a timing conflict. We’ll use them from now on!
Zerorez did such a great job! Jeremy was communicative and very professional from the start. I appreciate the thoroughness in his work. I will def use them again!!
Jon did a great job treating and cleaning our carpet. He brought it back to life.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 887 | $170–$334 |
| Pet stain & odor removal | 556 | $139–$360 |
| Carpet steam cleaning | 465 | $176–$340 |
| Upholstery cleaning | 191 | $189–$359 |
| Area rug cleaning | 168 | $170–$447 |
| HVAC duct & vent cleaning | 27 | $292–$928 |
| Mattress cleaning | 3 | — |
