How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREZerorez Oklahoma City
Oklahoma City, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 3,338 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Oklahoma City for 7 kinds of job.
Zerorez Oklahoma City for pet stain & odor removal
Clear ✕All 557 Google reviews tagged “Pet stain & odor removal” · showing 160
Joseph was fast, friendly and professional. And very knowledgeable.
Absolutely amazing results. I have 25 year old carpet that looks great again.
Great job by Timothy! Carpets look wonderful- many stains from grandkids and dog, all came out.
Outstanding service! Dade did a phenomenal job on what seemed an impossible task.
Thank you, Timothy, from Zero Rez for going above and beyond! After another cleaning service didn’t remove the cat odor from our carpets, he went the extra mile in making sure all pet dander and odor was removed by spraying extra thoroughly for us. He even did some of my room free of charge! Kind and quality service!!
Joshua did an excellent job! He was professional, courteous, and took the time to explain the process, answer our questions, and provide helpful aftercare instructions that were easy to understand. He respected our home and worked efficiently while paying attention to the areas we were most concerned about. We were…
Travis provided exceptional service today. We added a few extras, such as the Bioclean for a few areas. My husband and I are really happy with how clean it looks. We've used this company before and have always been happy with the results.
Friendly, professional, and he knew his stuff. The work was excellent! This is the only place I use for carpet cleaning.
Great company, always does fantastic work
Great service! Wonderful job, very professional
Great service, will use again, were told by previous cleaners it’s just an old carpet, turns out they just werent as good as Zerorez!! Carpet is shiny again, thank you!
Sheldon did a great job! My carpets, especially In the living room, was very dirty, but he got them practically looking like new!
2 thumbs up
We needed our carpets cleaned after having puppies and they got all of the puppy pee smell out and our carpet looks like new!
My technician Joseph was amazing. His attention to detail was outstanding. My tired carpets came out better than I expected. 10 out of 10 recommend. I will definitely be using you guys again. .
Quick , thorough , on time , friendly. My house is now clean. Great service
update: 4th time using zerorez, it's now a yearly thing. -- polite technicians, fully explained options and procedures, they were on time and impressively thorough cleaning. our carpets look great! 3rd time using ZeroRez and we will definitely hire this company again. Highly recommend!
The tech did an amazing job of informing me of the process and went above and beyond trying to get the high traffic areas cleaned.
The technician who came was the best I have ever worked with!
Ordered the service for my elderly neighbor. Absolutely great service. Very happy with results. The rooms are very large with. heavy soils. The sofa cleaned up great.
Great, fast and friendly service!
Dade was awesome! Fast & professional. Will use this company again in the future!
Doesn't seem like this should have been possible less than 48hrs later. Seemed great right after the technician left. 🫤
I had a wonderful experience with Zerorez.
The tach was very professional and knowledgeable. My carpets look and smell so much better! Would definitely recommend.
Not great. Subpar cleaning with surprise fees
Dade communicated very professionally, had great knowledge, was very friendly and respectful. He called ahead and arrived on time. Kept me informed as he cleaned and allowed me to check the progress as he cleaned. Highly recommend!!
Loved the customer service from Sheldon, easy to talk to and worked with us on what we needed most!
They always do an amazing job! I’ve used other carpet cleaners before but I started using Zero Rez I wouldn’t use anyone else!
Great service
Arrived on time, carpets look fantastic.
Punctual. Knowledgeable. Answered questions about the process. Rugs and tile look great. Will use them agsin
Sheldon was courteous, friendly and did a fantastic job. Will definitely use again.
Tech was very knowledgeable. Did not try to sell me anything I did not need. Did an excellent job. Very professional! I hace used Zerorez for many years. Carpets always look great after a good cleaning. Thank you!
Nate serviced our home and was on-time, kind, and easy to work with! Our sectional looks like new and Nate explained the process and pricing clearly! I shopped around before choosing them and the price was reasonable. *+Bonus points to the company for having a person answering the phone instead of an automated phone system+*
Brandon did an excellent job on my furniture and my floors. I have used Zerorez for several years, and will continue to do so.
Jon and his team did a great job on cleaning the carpet. He was very thorough on the explanation of the services we requested. The job was done in 30 minutes. Very happy with service.
Terrific, fast service and extremely thorough, friendly service technician. Our carpets look beautiful again and we like the peace of mind knowing they are all natural- safest for carpets, people and our pets. They worked very well with us from the first phone call and quickly rescheduled when we ran into a timing conflict. We’ll use them from now on!
Zerorez did such a great job! Jeremy was communicative and very professional from the start. I appreciate the thoroughness in his work. I will def use them again!!
Jon did a great job treating and cleaning our carpet. He brought it back to life.
Our carpets look great. John was very good at informing me of all treatments.
Excelente
Excellent results
Sheldon was on time, friendly, knowledgeable. Answered all my questions & made sure I was satisfied with job before packing up to leave. Carpets look brand new & pet spots were no more. Definitely will use in future.
Sheldon and Zerorez knocked out my home carpet cleaning job in a matter of 45 minutes and did the fabulous job of spot treatment and deep clean that I needed for myself and two standard poodles. Will always call this company for the good experience I’ve had for 5+ years of deep cleaning.
Wade was our service tech carpet guy and he was awesome. Wife said he was super friendly very focused laser focused on our problem areas and did an outstanding job. Can’t say enough about you guys had somebody out last year to do some cleaning and not even in the same league thanks guys.
This was my second time using Zerorez and everything went great. Very professional service and everything looks great.
Wade was prompt, professional and did a great job
This shattered experience my expectations in the best way. Jeremy was awesome. The results are absolutely stellar. 100% will be a lifelong customer.
Tech contacted me 30 minutes ahead of arrival as promised. He arrived on time and at the top of my service window. He was professional, courteous, knowledgeable and did a very thorough job! I am a dog owner and have used Zerorez for years in both DFW and OKC. They will continue to be my go to for carpet cleaning.
Update 9/25 Sheldon did a get job on my carpets, Very professional and helpful. . Excellent service, very professional and helpful. Carpets look great Jeremy did a wonderful job.
John was very thorough. He did a great job. My carpets feel and smell clean. Thank you!
Way over priced for what I received. This is the second time we’ve used this company. The first time was good. There were a few spots that I understand couldn’t be removed. We have a big family and animals so there’s bound to be some stubborn stains. Had them come out this time and the service was way different. I…
Great customer service and my carpet is clean again! Highly recommend!
John was terrific! Very friendly, informative and patient with any of my questions. Thank you!
I am always so impressed with the technicians. They do such a great job.
Carpet cleaned and pet areas treated - it looks and smells great. My technician, Brandon, was very professional and did a good job for me! I will definitely use this service again!
Overall a great experience. Would absolutely use again and will recommend to friends and family.
Our technician Brandon was fantastic. He was supremely professional and personable. He did an absolutely outstanding job.
Came out the very next day to clean my carpets offered prompt, friendly service at an affordable price. The technician Jon was wonderful and explained the whole process
Quick and easy and super friendly and professional!! Thank you John!!
Very efficient, on time and the serviceman was very informative and willing to answer all questions. Carpet looked great!
This is the 2nd time that Nate has been to my house. He is so kind and very thorough. He cleaned my rugs wonderfully and they smell so nice and look wonderful. I love Zerorez!
Came and left as quick as can be an my carpet looks amazing. Super affordable too. Definitely check them out!
Great experience! Will use the company again!
Was very courteous, professional and respectful. My carpets look great!
Zerorez never disappoints. I only needed my couches cleaned, and they delivered. I have used Zerorez for all of my floor and furniture cleaning, and they ALWAYS deliver. If you are in need, or know someone who is, I highly recommend Zerorez. They are very professional, friendly, and timely. They work is outstanding!
I want John to clean E clean my travertine grout next visit.
John did a fantastic job. I would highly recommend!
Our carpets and bath room tile were cleaned and sealed. I’m very pleased with the professional that did the job. He was courteous, fast and thorough. He did a great job.
The entire team at Zerorez is top notch! Absolute professionals. Great service and great pricing.
Could not be happier! Very professional. Wade always works hard to insure my satisfaction. Will definitely use again! I highly recommend Zerorez and Wade for your cleaning needs.
Great communication and great results.
As expected the Cleaning specialist explained all services and fees, was very professional, fast, and set all expectations. Results exceeded expectations as I had a difficult pet issue as well as another issue in my sons room. I would definitely use again.
My go to for carpet cleaning. Always a good experience and they leave my house smelling brand new.
I needed someone on short notice and they made it happen. Very professional.
Always have them come every 6 mos to keep the carpets refreshed! Especially with pets!! James has been the service tech the last 2 times and he’s just the kindest, most thorough - and he remembers things that we chatted about last time. Our dog is also a fan of his!
I’ve used Zerorez for the last few years and they never disappoint! They always do a very thorough, detailed job. Thank you so much Wade 👍
Jon was on time, took care to explain everything to me, and was very careful with his equipment in our home. Our carpets look better than they did when we moved in!
Loved our experience- he was on time and very friendly. The whole process went smoothly and our carpets look great!
Always great customer service! We have been using ZeroRez since 2016.
Very pleased with this service. Service tech (Nate) was very knowledgeable and helpful. He did a great job cleaning our carpet, including a few pet “accidents”. Carpets look and smell great!
Very quick, knowledgeable and friendly. He got a stain out that I could not remove.
Great service and very friendly! Will definitely be using them again in the future. Soooooo much better than that yellow van
We have used Zerorez for years! They are hands down THE BEST!
Very very nice technician who did a great job. Adding pet treatment was pricey though. We did not get a written receipt.
They cleaned carpets and steam cleaned kitchen tile floor. Kitchen tile and grout looks like new floor!
They’re amazing! Did a phenomenal job once again!
Wade arrived promptly, was very friendly and professional. He explained everything in terms that I could understand, and did a great job. Our carpets felt and smelled so clean. Thank you!
Technician worked very hard to get our spots out! Carpet looks much better and smells great. I will use Zerorez again.
I have used Zerorez for 5 years. They have always don't a great job on my carpet. I have them clean it once a year and it still looks brand new.
Excellent work! Nate was great! Very professional! I would recommend.
Erik was very professional and he did a good job of keeping me advised of his arrival time. He also made some great suggestions regarding future cleanings. Looking forward to working with him again.
Have never been disappointed! Carpets look like new. They get out pet stains!! Will never use anyone else
2024 we had a rough start this time around with a cleaning that didn’t meet expectations however the associate that came out to remedy the issues was great! Logan did a great job, was thorough and informative with the cleaning and had a great attitude the whole time. While I was unhappy the first cleaning was less…
Zerorez proactively reached out to me before the appointment to confirm the services I needed. On the day of service, the technician communicated that he was on his way, arrived on time, and did a fantastic job for us. Our couch looks and smells like new!
We had our carpets cleaned in the afternoon on May 8th and by the morning of May 11th the stains that we paid extra to have treated were already coming back up & visible. I emailed the company and have yet to receive a response. The tech seemed to be in a hurry, we had a 3:00pm appointment, he called at 1:00pm and…
Eric did a great job getting pet stained carpet looking like new.
John was the best. Answered all my questions . Most appreciated helped me to find people for carpet repair also with estimate of cost. Young man is very knowledgeable.
The technician did an excellent job treating and cleaning our guest room carpets. He was very knowledgeable and pleasant to work with. I highly recommend this carpet cleaning business.
Zerorez makes whatever they clean come back to almost brand new! Everyone should Zerorezify their house today!
The services offered by Zerorez is always top shelf, from the quality, and professionalism to the answers to questions. I highly recommend this wonderful company.
Johnny showed up on time, in uniform, and wore PPE at my request. He was extremely respectful of our property and worked diligently on some of the more stubborn carpet stains. He even humored me by listening to my old Army stories. Great job Johnny and Zerorez.
Quick, friendly technician and quality work!
They were very professional and friendly. My carprt looks great. He explained what he would and what results I could expect. He answered all of my questions.I will definitely recommend Zerorez to my friends and I will use them in the future.
I have used Zerorez twice and will continue to use them for my home carpets. Their representatives have been extremely professional, courteous of my home, always on time, and their process works great!
Nate was the man who came to clean our carpets. He was so nice, courteous , and honest. Explained everything throughly, he was on time, and the house looked and smelled great!
Serviceman was very good at his job! He was very efficient and made sure the job was done correctly!!
Very customer service Oriented and extremely professional went out of his way to Do a good job
Our technician was very professional, helpful and informative of the process. He arrived on time and kept in touch about our appointment and arrival time.
I could not believe the quality of the cleaning of my carpets. Stains were removed that had been there for years. I recommend Zerorez above any other carpet cleaner companies.
Great
Nate was very detailed and was super respectful of being in someone else’s home.
Nate was excellent. Great job and friendly attentive service!
I have used zerorez twice, and both times have been great.
Really happy how everything turned. Big thank you to my technician who was so detailed, caring and willing to go an extra step to make sure things were as expected. Thank you.
Excellent service!!! My carpets look great!! Very, very pleased!
Updated: we used ZeroRez again. Brendon (sp) was very professional. He did a great job, adjusted the invoice when we eliminated a room, and worked efficiently. Once again, rest job ZeroRez. From a couple of years ago. Eric was amazingly friendly. He was knowledgeable and thorough. We have a new puppy, and accidents…
We’ve used Zerorez for several years and are always very happy with the results. Great service, always professional and on time. Highly recommend!
My carpets were disgusting! Now they smell, and look and feel brand new! Amazing!!
Nate was wonderful! He was very friendly and knowledgeable. My carpets look and smell great!
Amazing service! Sheldon and Brendon were very professional, on time, friendly and did excellent work!
This service was wonderful! I was able to get an appointment in a timely manner to address a couch stain. Nate was very thorough in explaining the process, invoice, etc. He was also very kind and personable. My couch and chair look and smell great!
Nate was our technician today. This was our first time using ZeroRez. Couldn’t recommend him enough! He was very thorough in his application and his explanation of services - professional and knowledgeable. It instilled great trust in us that he knew what he was doing and what our home needed. Our carpets and couch…
Nick was nice and professional. I had a very pleasant experience, and my carpets and couch look great!
Excellent job, thank you. Very professional and cared about the service that was provided.
Highly recommend Zerorez for carpet cleaning needs! Sheldon was on time, professional and efficient in getting 5 rooms + a hallway thoroughly cleaned.
Friendly service and extremely courteous!!
I hired Zerorez to clean the carpets in my home to prepare to sell. There were mystery stains in one room and pet stains in others. I was sure I'd have to replace some of the carpet but Zerorez was able to get ALL the stains out! I'd recommend this company for any carpet cleaning needs you have!
The carpet tech took his time and did a great job! I’ll be using them again soon!
Great job, very thorough and took his time. Explained everything and considered the situation and my property carefully. Thank you
Nick was professional and explained cost of everything prior to starting. He was respectful and took the extra time to clean up any extra mess left behind once he finished.
Sheldon was professional and courteous. Highly recommend!
Wonderful experience with ZeroRez! The person answering the phone was very polite & explained the whole process. I called the day before my service to see if I could add on two more carpeted rooms or if I would have to make another appointment. (Originally only having tile cleaned.) The person on the phone was…
ZeroRes did an excellent job getting the dust out of our vents. I can breathe better! They also removed all of the lint from our dryer vent. Not long ago they cleaned our carpet and did a fantastic job. The employees are very friendly. I highly recommend this company for the needs of your home!
Technician was amazing. The service was very good but his attitude and interpersonal skills were A++++!!
Cleaned carpet.Did a great job!
Nick was right on time and worked hard to get my carpets looking and smelling super clean. I would highly recommend this company👍👍.
Very polite and professional. Reasonable price and turnaround
Nate was the best! He was early (even called to let me know), friendly, quick, and professional. I will definitely use Zerorez again!
I have used Zerorez twice now. I have tried four different carpet cleaning companies and they are by far the best. Very thorough. Good attention to detail. I recommend and will use zerorez again.
Showed up early, got to work quickly, and worked thoroughly. Room looks and smells amazing.
Sheldon was absolutely amazing! Very knowledgeable, professional and kind. I’ve used this company multiple times and each time has been a success. Definitely recommend.
Service and technician were great and very professional.
Jacob was amazing! He got slime out of my couch that has been there for two years!!!!
Very happy with Zerorez. Tech was very professional and my carpet looks great. Will definitely use them again.
Very professional and thorough.
Our dog got very sick and vomited on all 3 pieces of our sectional including the back! I wasn’t sure they could save one of the pieces, but not only did they get the couches clean, they look like new. The smell is gone and they look amazing! Our tech wasn’t sure he could get the worst one clean either, but instead…
The tech was very friendly and knowledgeable. He did a wonderful job on my furniture!
Nick was an amazing service tech. He was very professional, did an excellent job & was all around a nice person. I will request him everytime I use ZeroRez.
Keith was AMAZING!! I had lost hope on my favorite rug and it looks brand new!!
Very professional and respectful. Now we have clean carpets!
Nick did a great job.
Communicated arrival time, process, and price. Carpets were filthy from 2 dogs and look and smell brand new!
Very thorough cleaning of my carpets. Nate very timely, professional in all ways and I will use Zeroez in the future.
Our technician went above and beyond all expectations.
They were on time and their product really worked. I have two large dogs that wrecked my blue and white carpets. They look and smell like new. Proce was awesome. Will use again
They did a great job and Eric was super friendly and helpful
Keith did a great job! He was very thoroughly and even gave us some useful carpet care tips. We will be using them again.
They are always friendly, fast and do an excellent job. Have used them 3 times and I'm always impressed!! Won't use anyone else!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 887 | $170–$334 |
| Pet stain & odor removal | 556 | $139–$360 |
| Carpet steam cleaning | 465 | $176–$340 |
| Upholstery cleaning | 191 | $189–$359 |
| Area rug cleaning | 168 | $170–$447 |
| HVAC duct & vent cleaning | 27 | $292–$928 |
| Mattress cleaning | 3 | — |
