How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Sacramento Carpet Cleaning
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 2,960 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Sacramento Carpet Cleaning for 8 kinds of job.
Zerorez Sacramento Carpet Cleaning for area rug cleaning
Clear ✕All 263 Google reviews tagged “Area rug cleaning” · showing 40
The Zerorez tech, Anthony, showed up on time and was super polite and personable. He told me how long it would take and got right down to business. My carpets look brand new and I had them treated with something like scotch guard, so I expect them to look that way a lot longer.😊
Very Pleased with the results and recommendations
Yesterday, when the service tech left the carpets look brand new and I was very pleased… But this morning when I got up and the carpet had dried, a couple of spots have reappeared… I don’t know what the warranty covers, but I need him to come back out and work on these spots
The service was excellent. The tech tried hard to get out a lot of dirt. And was able to do it !
You guys are great. The job was done fast and complete. Jason did a great job! See you next year!
He was personable, informative and detailed.
Prompt, great service
Fast efficient professional
Best carpet and furniture cleaning I’ve had completed in years! The technician was kind, professional, and well-informed. I will definitely use them again!
I had a seamless experience from the start. This company is wonderful. My technician, Terrence, came on time, and was professional and cleaned my carpets so they look brand new. I am so glad my friend recommended them!
My technician was very professional And friendly. He did a great job.
My carpet tech was super! He was very nice, efficient and extremely helpful with some difficult pet areas. I’ve been using Zerorez for many years and will definitely continue to because of the wonderful service you provide!
My mother’s home carpet was well on its way to being beyond filthy, and thanks to Zerorez, they got the job done! I found them with Gemini AI while searching for more natural, non-toxic carpet cleaning, and I never thought one existed! My mom is very ill and thankfully I found Zerorez to clean 3 rooms one of them is…
Before I had Zerorez clean my carpets, I was seriously considering replacing them with wood flooring. After the cleaning, I completely changed my mind! The carpets look wonderful, and I’m very pleased with the results. The technician was professional, friendly, and did an excellent job. Thank you for such a pleasant experience, you truly brought me joy!
Friendly, personable staff. Technician (Richard) was very polite and informative. Followed through with my requests of cleaning the areas properly. Went above and beyond regarding problematic spots.
They did a great job and very informative
Richard and the Zerorez team did a phenomenal job for the two rooms I needed done. Well worth the money paid. They were up front and honest about what needs to be done.
I used them last year, and my carpets were amazing. I normally use other companies that are a little cheaper, but I will never do that again now that I have discovered this place. The difference in quality for just a few dollars more is mind blowing. I would highly recommend them and give them A+++ 10+ stars. They…
Bedroom, living room , and bathroom were cleaned. Cleaning was great; explanation of process and drying was great. Cleaner was polite, friendly and responsive to our needs.
I really appreciate the service provided and the customer service. I have nothing but good things to say. The tech Terrance was top notch.
Friendly, efficient service. I would use them again.
Our experience with Zero Rez was exceptional. We are in the process of selling our home and had both carpet cleaning and bathroom tile steaming services. Terrence was friendly, attentive to detail, efficient, and professional. I would highly recommend him and this company for your similar needs. I will definitely be using them again in our new home!
Good carpet cleaning job
Our technician surveyed the job and throughly explained the process. He gave recommendations on what we could do to ensure greater longevity of our carpet. The entire process was relatively quick and without issue. Based on our experience, I would highly recommend Zerorez Sacramento for both the quality of the job…
Tyler did an outstanding job at our house. He was prompt, courteous and very efficient.
Prompt, professional and friendly service. The house smells better now and carpet looks good.
They were on time, friendly, and very knowledgeable. They work efficiently as a team and completed everything on time.
Great service. Good communication and friendly people. They were on time and efficient. Love that there is no harsh chemicals and didn’t leave a smell in the home.
Great job from appointment setting to cleaning execution
Great service. They've helped clean bloody vomit stains out of thick carpet and decades old stained out of carpet for me. Always nice and professional.
The cleaners were knowledgeable, kind, and efficient. It’s not the cheapest service, but they do a great job. This is my second time using this company and I’d use them again. I had some pet treatment done as well in addition to the general carpet cleaning and area rug cleaning.
I can always count on Zerorez to get my carpet and area rug very clean without leaving them soaked. They are professional and courteous as well!
Cody was great. Very thorough and took out some tough stains. Personable and respectful. He loves dogs too. Good photo sharing. Thanks Zerorez.
Dane was very personable and knew his job. He did a great job, and wiped up the little bit of spatter completely. He explained why we still would have darker areas, told us about plans we could sign up for, and how we would get our receipt. Why not a 5? The person on the phone didn’t tell us it might take 24 hours…
I’m very happy with everything I asked to be cleaned.The technician was polite and professional and I appreciated that a great deal.
We’ve used Kevin Hunter many times, and he has always done a terrific job. Very attentive to detail and offers tips on how to better care for carpets and flooring between visits. Excellent job!
Great experience! Anthony was very professional, on time, explained everything nicely and was so kind to my two dogs. My carpet looked beautiful and smelled wonderful after he finished. Terrific price as well. I’m a very happy customer and will be using Zerorez again.
Awesome! Super friendly and professional. Would use again and again
Great service
Anthony was very efficient. My carpet looks new.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 907 | $196–$409 |
| Pet stain & odor removal | 398 | — |
| Carpet steam cleaning | 308 | $170–$347 |
| Area rug cleaning | 260 | $164–$398 |
| Upholstery cleaning | 241 | $196–$415 |
| Mattress cleaning | 9 | — |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 3 | — |
