How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Sacramento Carpet Cleaning
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 2,960 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Sacramento Carpet Cleaning for 8 kinds of job.
Zerorez Sacramento Carpet Cleaning for area rug cleaning
Clear ✕All 263 Google reviews tagged “Area rug cleaning” · showing 80
The Zerorez tech, Anthony, showed up on time and was super polite and personable. He told me how long it would take and got right down to business. My carpets look brand new and I had them treated with something like scotch guard, so I expect them to look that way a lot longer.😊
Very Pleased with the results and recommendations
Yesterday, when the service tech left the carpets look brand new and I was very pleased… But this morning when I got up and the carpet had dried, a couple of spots have reappeared… I don’t know what the warranty covers, but I need him to come back out and work on these spots
The service was excellent. The tech tried hard to get out a lot of dirt. And was able to do it !
You guys are great. The job was done fast and complete. Jason did a great job! See you next year!
He was personable, informative and detailed.
Prompt, great service
Fast efficient professional
Best carpet and furniture cleaning I’ve had completed in years! The technician was kind, professional, and well-informed. I will definitely use them again!
I had a seamless experience from the start. This company is wonderful. My technician, Terrence, came on time, and was professional and cleaned my carpets so they look brand new. I am so glad my friend recommended them!
My technician was very professional And friendly. He did a great job.
My carpet tech was super! He was very nice, efficient and extremely helpful with some difficult pet areas. I’ve been using Zerorez for many years and will definitely continue to because of the wonderful service you provide!
My mother’s home carpet was well on its way to being beyond filthy, and thanks to Zerorez, they got the job done! I found them with Gemini AI while searching for more natural, non-toxic carpet cleaning, and I never thought one existed! My mom is very ill and thankfully I found Zerorez to clean 3 rooms one of them is…
Before I had Zerorez clean my carpets, I was seriously considering replacing them with wood flooring. After the cleaning, I completely changed my mind! The carpets look wonderful, and I’m very pleased with the results. The technician was professional, friendly, and did an excellent job. Thank you for such a pleasant experience, you truly brought me joy!
Friendly, personable staff. Technician (Richard) was very polite and informative. Followed through with my requests of cleaning the areas properly. Went above and beyond regarding problematic spots.
They did a great job and very informative
Richard and the Zerorez team did a phenomenal job for the two rooms I needed done. Well worth the money paid. They were up front and honest about what needs to be done.
I used them last year, and my carpets were amazing. I normally use other companies that are a little cheaper, but I will never do that again now that I have discovered this place. The difference in quality for just a few dollars more is mind blowing. I would highly recommend them and give them A+++ 10+ stars. They…
Bedroom, living room , and bathroom were cleaned. Cleaning was great; explanation of process and drying was great. Cleaner was polite, friendly and responsive to our needs.
I really appreciate the service provided and the customer service. I have nothing but good things to say. The tech Terrance was top notch.
Friendly, efficient service. I would use them again.
Our experience with Zero Rez was exceptional. We are in the process of selling our home and had both carpet cleaning and bathroom tile steaming services. Terrence was friendly, attentive to detail, efficient, and professional. I would highly recommend him and this company for your similar needs. I will definitely be using them again in our new home!
Good carpet cleaning job
Our technician surveyed the job and throughly explained the process. He gave recommendations on what we could do to ensure greater longevity of our carpet. The entire process was relatively quick and without issue. Based on our experience, I would highly recommend Zerorez Sacramento for both the quality of the job…
Tyler did an outstanding job at our house. He was prompt, courteous and very efficient.
Prompt, professional and friendly service. The house smells better now and carpet looks good.
They were on time, friendly, and very knowledgeable. They work efficiently as a team and completed everything on time.
Great service. Good communication and friendly people. They were on time and efficient. Love that there is no harsh chemicals and didn’t leave a smell in the home.
Great job from appointment setting to cleaning execution
Great service. They've helped clean bloody vomit stains out of thick carpet and decades old stained out of carpet for me. Always nice and professional.
The cleaners were knowledgeable, kind, and efficient. It’s not the cheapest service, but they do a great job. This is my second time using this company and I’d use them again. I had some pet treatment done as well in addition to the general carpet cleaning and area rug cleaning.
I can always count on Zerorez to get my carpet and area rug very clean without leaving them soaked. They are professional and courteous as well!
Cody was great. Very thorough and took out some tough stains. Personable and respectful. He loves dogs too. Good photo sharing. Thanks Zerorez.
Dane was very personable and knew his job. He did a great job, and wiped up the little bit of spatter completely. He explained why we still would have darker areas, told us about plans we could sign up for, and how we would get our receipt. Why not a 5? The person on the phone didn’t tell us it might take 24 hours…
I’m very happy with everything I asked to be cleaned.The technician was polite and professional and I appreciated that a great deal.
We’ve used Kevin Hunter many times, and he has always done a terrific job. Very attentive to detail and offers tips on how to better care for carpets and flooring between visits. Excellent job!
Great experience! Anthony was very professional, on time, explained everything nicely and was so kind to my two dogs. My carpet looked beautiful and smelled wonderful after he finished. Terrific price as well. I’m a very happy customer and will be using Zerorez again.
Awesome! Super friendly and professional. Would use again and again
Great service
Anthony was very efficient. My carpet looks new.
Technician immediately recognized the problem areas . Took his time to bring our rugs back like new. Very impressive!
Friendly, experienced service. Wonderful cleaning of stairway and rug.
Great experience. I will definitely use them again.
Customer service is so kind and helpful. Every tech that’s been to our house is precessional, efficient and knowledgeable. Carpets always smell and look amazing. Thank you Anthony!
Terrence was very professional and explained everything thoroughly! He was respectful of my home and of my time! So appreciate the work he did!
Carpets look great.
This company is amazing. Anthony did such a thorough job. I highly recommend them. The tile and grout after Anthony cleaned it was amazing
quick. easy and it looks fantastic Great service
Terrence was awesome! He was both kind and professional. I'm glad that we chose Zerorez!
Excellent work. Very professional. Great job on pet urine stains
Great and professional experience. Would use again.
Loved the service, so happy with the cleaning !! 100% recommend.
Excellent service and Terrence was awesome! We will use them again!
Anthony is very nice. He did a great job. I will use him again
We were able to get our mattress and area rugs cleaned at the same time in our home! From our initial contact until our service technician left our house - the process was seamless and easy. Our service technician was friendly and educated us about the cleaning techniques. He gave us plenty of opportunity to…
We have used Zerorez 5 times since we bought our home in 2020. They are communicative, professional, and their product/results are better than any other traditional carpet cleaning I’ve used in the past. Customer service is top notch! We needed to get carpets done on a tight schedule this year. Tatiana is scheduling…
Very professional from beginning to end. Right on with their quote from over the phone, willing to change services once the technician arrived. Our technician was on time, nice and did an excellent job. My wife and I are impressed how clean the carpet is with no crunchy residue from Zerorez’s services. We have…
Good service. Guy was polite and nice.
Professional and polite. My tech put in extra effort to improve carpet color and get to hard to reach areas. And thank you for mopping up to complete the job.
Anthony did an exceptional job from start to finish. He called ahead to provide his estimated time of arrival, which eliminated any uncertainty during the appointment window. He was highly professional and took the time to assess the work before providing a clear and accurate estimate, so there were no surprises. I…
Fantastic service and great professionalism. Quality of work done by Anthony was outstanding. I highly recommend this business for those looking for this type of work for the inside of your home. Can’t say enough for their customer service and job well done, thank you.
Outstanding! I highly recommend Zerorez!
Always friendly and professional 👌.
Our technician was very knowledgeable, articulate and friendly. He took the time to describe his approach to cleaning each surface. The carpets look completely revived and the tile in the kitchen along with the grout looks brand new.
Very professional.
This is the forth time we used Zerorez in our home. They do an amazing job cleaning our carpets and couches. We highly recommend all their services.
Appreciated how easy it was to build a quote and schedule an appointment on the website. Receive confirmation texts several days before my appointment, and phone call day of my appointment letting me know what time the technician was going to arrive. All the technician was confirming the quote we added several…
The carpet cleaning went well. I was happy with the results
My Zerorez Technician- Anthony was polite, on time and professional. He called ahead to let me know he was on his way. He was on the early side of my window of yime- so that great. The carpet looks fabulous and the price was right. I will use them all the time going forward.
Great first experience! The tech kept me notified of his ETA, arrived on time, looked at the area rugs, tile floors, and chairs I needed cleaned then got to work. Everything looked great! I will have them back again.
This was our first experience w Zerorez…the reviews were what made us call, and we were not disappointed! Jordan did a fabulous job, and the pricing was very reasonable. They were flexible, as we weren’t sure exactly what we needed. And we also added an additional room the day of…everything was great, and we look…
Very informative, punctual and did a good job!
Excellent service as usual. Casey is the best!
Cody was great I explaining what to expect from the cleaning, and checked in as he cleaned.
Very good! Looks great now! Tech was thorough and easy to work with ! Can’t say enough! excellent service!!
Ryan was professional and knowledgeajble. He took the time to answer all of my questions & concerns. His work was thorough and efficient. Great job! Worth the cost!
Anthony was great and did a fantastic job!
Anthony was thorough and efficient!
Jordan was very professional and did a great job cleaning and recommended what other services we should consider, we added the deodorizer. We will use this service again and request Jordan.
Kody did a super job on our carpet and area rug. We’ve used Zerorez several times because they are professional, friendly, and quick. We are so happy with the results and won’t use another company.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 907 | $196–$409 |
| Pet stain & odor removal | 398 | — |
| Carpet steam cleaning | 308 | $170–$347 |
| Area rug cleaning | 260 | $164–$398 |
| Upholstery cleaning | 241 | $196–$415 |
| Mattress cleaning | 9 | — |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 3 | — |
