How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Sacramento Carpet Cleaning
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 2,960 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Sacramento Carpet Cleaning for 8 kinds of job.
Zerorez Sacramento Carpet Cleaning for general carpet cleaning
Clear ✕All 910 Google reviews tagged “General carpet cleaning” · showing 60
It was a pleasure meeting Terrence and his trainee Anthony. Both are very professional, courteous, and efficient. Terrence explained the process beforehand which I appreciate very much. My carpets are quite aged but they look terrific now!! I am thrilled with the results and appreciate the way Terrance and Anthony…
Terrence did a beautiful job cleaning our carpet. He was very thorough, personable and professional.
Kevin did a great job, worked fast and had a great attitude. I’ve used this company many times for my home and first time now for my business. I will continue to use them. Thank you!
I was very satisfied with the communication, the work they did, and the price asked for the job. Richard was friendly and professional. Very satisfied with the work completed.
excellent
You always do such a great job!
Our technician was on time and very professional. Our carpets and tile look brand new like the day they were installed. I highly recommend Zerorez
Dan was very courteous and thorough. The carpets, sofas and loveseat look beautiful! We’re very happy with the cleaning he did.
I had cat urine in carpet and Terrance explained what needed to be done. He was very professional.
Anthony was awesome. He explained the entire process and he answered all my questions. The Carpets look great. Highly recommend.
Anthony did our carpet cleaning and did a very fine job and was very helpful and we enjoyed his good personality!!!
Terence is excellent.
Quick service, great job and professional tech.
We had three bedrooms, hallway and stairs of carpet cleaned plus a large sectional with an oversized ottoman cleaned. All were heavily soiled and came out looking great. The technician was on time and really took the time to do the job right. Very satisfied
The technician was courteous and tried really hard. Unfortunately, their all natural cleaning solutions were not effective on my deeply stained carpet.
This was first time I used this company ,but was satisfied with the work the technician did !the price seemed a bit high but not sure what is normal for my area that was cleaned ,but am happy with the work!
Great job from appointment setting to cleaning execution
Anthony was my carpet cleaning technician: professional and personable . I will be using this company again .
Great service. They've helped clean bloody vomit stains out of thick carpet and decades old stained out of carpet for me. Always nice and professional.
I got a very good carpet cleaning service from Dane
Zerorez was great! This is our fourth cleaning with Zerorez and once again it was great. The carpet smells clean and is soft and fluffy. Terrance was awesome and we feel confident that our carpet will feel new again! Thank you Zerorez, see you in another 6 months 😊
The cleaners were knowledgeable, kind, and efficient. It’s not the cheapest service, but they do a great job. This is my second time using this company and I’d use them again. I had some pet treatment done as well in addition to the general carpet cleaning and area rug cleaning.
Representative was very professional speedy work and did an excellent job! Thank you!
After specifically telling them the room space of my house and giving me a decent quote, they came the day before I had to move out (no time to search elsewhere) and priced me at 92% more than the quoted price. I’m furious. Search elsewhere.
I appreciated the call to remind me it's been a year since my last cleaning. Cody was on time and did a great job. Thank you
I am extremely pleased with the results of Cody's work on my carpet. It had been some time since I had had it cleaned and was prepared to be disappointed. Quite the opposite! The carpet in my hallway, bedroom, and two offices look like new. I am happy to add my positive review to the nearly 3000 others!
For the price, I don’t believe I got a good cleaning. It was just one area of living room and hallway to area but underneath the carpet in the living room did not get clean. It was a little rushed. I paid anyway cause I wouldn’t want anyone to do that to me and they came out to do a service but services can be done…
Tyler is always SO good and very professional. We had him before and specifically requested him again. Once more Tyler did not disappoint! We just sold our 3,600 sq ft home and wanted to make sure it was perfect for the new homeowners before they move in on Friday. Not only are we confident they will love the…
I can always count on Zerorez to get my carpet and area rug very clean without leaving them soaked. They are professional and courteous as well!
I was honestly a little skeptical when I first called yesterday, but Kayla 👍🏿completely changed that. Her patience, honesty, and genuine helpfulness made me feel I was in good hands from the start. Today, Taylor 👏🏿came out and delivered an amazing experience. Compared to my previous carpet cleaning company,…
Cody was great. Very thorough and took out some tough stains. Personable and respectful. He loves dogs too. Good photo sharing. Thanks Zerorez.
Dane was very personable and knew his job. He did a great job, and wiped up the little bit of spatter completely. He explained why we still would have darker areas, told us about plans we could sign up for, and how we would get our receipt. Why not a 5? The person on the phone didn’t tell us it might take 24 hours…
Very happy with Jordan’s work and professionalism. He explained what I could expect and gave me options and then did what he said he would do. I’m happy with my decision to use Zerorez.
Ask for Anthony. He is very courteous and answers all your questions. Does a great job. Very pleased with his work.
Excellent service. I have used Zerorez multiple times and they always do a great job and have very friendly techs.
Dane did a great job on our carpet. He is an excellent employee. So glad he was the guy to do this job.
Terrance did a great job on our carpets. Very efficient too
Fantastic service and quick response, technician was awesome. Plan to use again next year.
Cody at Zerorex was wonderful. Explained what he was doing and very friendly and professional. You can tell he loved his job and made sure we were happy. We were watching the before and after as they were being cleaned. We were very happy at how great our carpets looked after he was done. Thank you Cody
Tyler did a great job! Will definitely use Zerorez again.
Great experience! Anthony was very professional, on time, explained everything nicely and was so kind to my two dogs. My carpet looked beautiful and smelled wonderful after he finished. Terrific price as well. I’m a very happy customer and will be using Zerorez again.
Great service
Zerorez, specifically Anthony, did a wonderful job on my carpets. I will definitely use their services again! 10/10 recommend!
Excellent job! Cody was efficient, competent and very pleasant. The carpet looks better than I expected. Thanks!!
The employee was super nice, respectful, and knowledgeable. Our carpets look great so far.
My carpet was not cleaned properly, I paid so much, I’m very disappointed.
Professional and courteous
Friendly, experienced service. Wonderful cleaning of stairway and rug.
Great experience. I will definitely use them again.
Kevin was very professional , friendly and helpful. My carpet looks great!
Wonderful knowledgeable technician!! Cody was polite and so helpful. We had mildew smell in one spot in our brand new carpet. He worked his magic!
Kevin did a great job and was very informative and helpful as to when to use the rooms again.
Very pleasant young man. Worked hard to solve my animal issue in my carpets.
Customer service is so kind and helpful. Every tech that’s been to our house is precessional, efficient and knowledgeable. Carpets always smell and look amazing. Thank you Anthony!
Terrence was very professional and explained everything thoroughly! He was respectful of my home and of my time! So appreciate the work he did!
Anthony did a great job cleaning our carpets in our Country Home, which can get pretty dirty. He was very professional and polite. I highly recommend Anthony and Zerorez Services.
Professional cleaner, easy to schedule, fair price, good outcome.
Jason arrived earlier than scheduled and did amazing job. He was able to get a 3-year-old stain out of my carpet. He was polite and efficient. I will definitely use this company again.
Excellent
Timely and great cleaning
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 907 | $196–$409 |
| Pet stain & odor removal | 398 | — |
| Carpet steam cleaning | 308 | $170–$347 |
| Area rug cleaning | 260 | $164–$398 |
| Upholstery cleaning | 241 | $196–$415 |
| Mattress cleaning | 9 | — |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 3 | — |
