How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty90−1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Sacramento Carpet Cleaning
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 39 grout cleaning · 4.9★ from 2,960 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Sacramento Carpet Cleaning for 8 kinds of job.
Zerorez Sacramento Carpet Cleaning for general carpet cleaning
Clear ✕All 910 Google reviews tagged “General carpet cleaning” · showing 180
It was a pleasure meeting Terrence and his trainee Anthony. Both are very professional, courteous, and efficient. Terrence explained the process beforehand which I appreciate very much. My carpets are quite aged but they look terrific now!! I am thrilled with the results and appreciate the way Terrance and Anthony…
Terrence did a beautiful job cleaning our carpet. He was very thorough, personable and professional.
Kevin did a great job, worked fast and had a great attitude. I’ve used this company many times for my home and first time now for my business. I will continue to use them. Thank you!
I was very satisfied with the communication, the work they did, and the price asked for the job. Richard was friendly and professional. Very satisfied with the work completed.
excellent
You always do such a great job!
Our technician was on time and very professional. Our carpets and tile look brand new like the day they were installed. I highly recommend Zerorez
Dan was very courteous and thorough. The carpets, sofas and loveseat look beautiful! We’re very happy with the cleaning he did.
I had cat urine in carpet and Terrance explained what needed to be done. He was very professional.
Anthony was awesome. He explained the entire process and he answered all my questions. The Carpets look great. Highly recommend.
Anthony did our carpet cleaning and did a very fine job and was very helpful and we enjoyed his good personality!!!
Terence is excellent.
Quick service, great job and professional tech.
We had three bedrooms, hallway and stairs of carpet cleaned plus a large sectional with an oversized ottoman cleaned. All were heavily soiled and came out looking great. The technician was on time and really took the time to do the job right. Very satisfied
The technician was courteous and tried really hard. Unfortunately, their all natural cleaning solutions were not effective on my deeply stained carpet.
This was first time I used this company ,but was satisfied with the work the technician did !the price seemed a bit high but not sure what is normal for my area that was cleaned ,but am happy with the work!
Great job from appointment setting to cleaning execution
Anthony was my carpet cleaning technician: professional and personable . I will be using this company again .
Great service. They've helped clean bloody vomit stains out of thick carpet and decades old stained out of carpet for me. Always nice and professional.
I got a very good carpet cleaning service from Dane
Zerorez was great! This is our fourth cleaning with Zerorez and once again it was great. The carpet smells clean and is soft and fluffy. Terrance was awesome and we feel confident that our carpet will feel new again! Thank you Zerorez, see you in another 6 months 😊
The cleaners were knowledgeable, kind, and efficient. It’s not the cheapest service, but they do a great job. This is my second time using this company and I’d use them again. I had some pet treatment done as well in addition to the general carpet cleaning and area rug cleaning.
Representative was very professional speedy work and did an excellent job! Thank you!
After specifically telling them the room space of my house and giving me a decent quote, they came the day before I had to move out (no time to search elsewhere) and priced me at 92% more than the quoted price. I’m furious. Search elsewhere.
I appreciated the call to remind me it's been a year since my last cleaning. Cody was on time and did a great job. Thank you
I am extremely pleased with the results of Cody's work on my carpet. It had been some time since I had had it cleaned and was prepared to be disappointed. Quite the opposite! The carpet in my hallway, bedroom, and two offices look like new. I am happy to add my positive review to the nearly 3000 others!
For the price, I don’t believe I got a good cleaning. It was just one area of living room and hallway to area but underneath the carpet in the living room did not get clean. It was a little rushed. I paid anyway cause I wouldn’t want anyone to do that to me and they came out to do a service but services can be done…
Tyler is always SO good and very professional. We had him before and specifically requested him again. Once more Tyler did not disappoint! We just sold our 3,600 sq ft home and wanted to make sure it was perfect for the new homeowners before they move in on Friday. Not only are we confident they will love the…
I can always count on Zerorez to get my carpet and area rug very clean without leaving them soaked. They are professional and courteous as well!
I was honestly a little skeptical when I first called yesterday, but Kayla 👍🏿completely changed that. Her patience, honesty, and genuine helpfulness made me feel I was in good hands from the start. Today, Taylor 👏🏿came out and delivered an amazing experience. Compared to my previous carpet cleaning company,…
Cody was great. Very thorough and took out some tough stains. Personable and respectful. He loves dogs too. Good photo sharing. Thanks Zerorez.
Dane was very personable and knew his job. He did a great job, and wiped up the little bit of spatter completely. He explained why we still would have darker areas, told us about plans we could sign up for, and how we would get our receipt. Why not a 5? The person on the phone didn’t tell us it might take 24 hours…
Very happy with Jordan’s work and professionalism. He explained what I could expect and gave me options and then did what he said he would do. I’m happy with my decision to use Zerorez.
Ask for Anthony. He is very courteous and answers all your questions. Does a great job. Very pleased with his work.
Excellent service. I have used Zerorez multiple times and they always do a great job and have very friendly techs.
Dane did a great job on our carpet. He is an excellent employee. So glad he was the guy to do this job.
Terrance did a great job on our carpets. Very efficient too
Fantastic service and quick response, technician was awesome. Plan to use again next year.
Cody at Zerorex was wonderful. Explained what he was doing and very friendly and professional. You can tell he loved his job and made sure we were happy. We were watching the before and after as they were being cleaned. We were very happy at how great our carpets looked after he was done. Thank you Cody
Tyler did a great job! Will definitely use Zerorez again.
Great experience! Anthony was very professional, on time, explained everything nicely and was so kind to my two dogs. My carpet looked beautiful and smelled wonderful after he finished. Terrific price as well. I’m a very happy customer and will be using Zerorez again.
Great service
Zerorez, specifically Anthony, did a wonderful job on my carpets. I will definitely use their services again! 10/10 recommend!
Excellent job! Cody was efficient, competent and very pleasant. The carpet looks better than I expected. Thanks!!
The employee was super nice, respectful, and knowledgeable. Our carpets look great so far.
My carpet was not cleaned properly, I paid so much, I’m very disappointed.
Professional and courteous
Friendly, experienced service. Wonderful cleaning of stairway and rug.
Great experience. I will definitely use them again.
Kevin was very professional , friendly and helpful. My carpet looks great!
Wonderful knowledgeable technician!! Cody was polite and so helpful. We had mildew smell in one spot in our brand new carpet. He worked his magic!
Kevin did a great job and was very informative and helpful as to when to use the rooms again.
Very pleasant young man. Worked hard to solve my animal issue in my carpets.
Customer service is so kind and helpful. Every tech that’s been to our house is precessional, efficient and knowledgeable. Carpets always smell and look amazing. Thank you Anthony!
Terrence was very professional and explained everything thoroughly! He was respectful of my home and of my time! So appreciate the work he did!
Anthony did a great job cleaning our carpets in our Country Home, which can get pretty dirty. He was very professional and polite. I highly recommend Anthony and Zerorez Services.
Professional cleaner, easy to schedule, fair price, good outcome.
Jason arrived earlier than scheduled and did amazing job. He was able to get a 3-year-old stain out of my carpet. He was polite and efficient. I will definitely use this company again.
Excellent
Timely and great cleaning
Carpets look great.
Absolutely great service!! Friendly, informative, and got the job done in perfect time. I absolutely recommend this company!!!!!
Love your carpet cleaning service. Cody is the best but it is just a little too expensive, wish there was a bigger discount for repeat customers. Thank you Cody for doing such a great job.
Great Customer Service and Carpet Cleaning!
quick. easy and it looks fantastic Great service
I wasn’t happy with the results of some of my tile. He did tell me there weren’t guarantees with the products they use for spa scum coming out. So I decided not to do the shower which would have been $250. But the little bit of scum on my toilet room floor and on the tile step from the shower didn’t get clean.…
Excellent communication and follow up.
Always great service !!
Terrence was awesome! He was both kind and professional. I'm glad that we chose Zerorez!
Terrence did a fantastic job. He was prompt, friendly and got his work done to my complete satisfaction! Great tech, I will be calling him back in the future.
The tech assigned to clean our carpet was a outstanding guy. Very friendly, on time, outgoing, & had great knowledge about our carpet. Outstanding 10 rating for him.
This is the second time I have had my carpets cleaned by Zerorez. As always, they exceeded my expectations from booking the appointment, communicated with me via reminder texts and arrival time. The technician, Anthony, worked efficiently. My carpets look great. Thank you!
Excellent work. Very professional. Great job on pet urine stains
Great and professional experience. Would use again.
Carpet cleaning was done for stairs, hallway, and bedrooms. Technician was friendly and knowledgeable. I am happy with how my carpets look.
WOW! I was so impressed with the professionalism and expertise of Kevin, who came to clean my upholstered sofa. He thoroughly explained everything and the sofa looked amazing when he was done. I love that this company is Green and uses safe products. It’s clear that Kevin takes pride in his work and was eager to…
1st Review 1/6/26: Terrence was superb! We love this company, have used them over and over again. Always impressed with communication and effectiveness! 2nd Review 4/20/26: We got Terrence again, and again he exceeded our expectations. This time we needed a clean because my daughter had a midnight stomach bug. Both…
Excellent service and Terrence was awesome! We will use them again!
Anthony is very nice. He did a great job. I will use him again
Tyler was professional & friendly. He did a great job. Will use again in the future.
I recently paid over $250 for a carpet cleaning service after moving into a townhouse where the fairly new carpet had a noticeable dirty sock smell, and in some areas, a dog urine odor. The technician, Anthony, mentioned he had 4 years of experience and assured me they could completely remove the smell, saying it…
Cody did was personable, polite and professional. He did a great job on getting blood stains out of carpet. Looks as good as new now. Zerorez is a company that provides excellent service, from first phone call making reservation to being right on time for appointment.
Our guy did a great job.
Young man who did the work was so pleasant. Did a great job and I will certainly use them again. Thanks for doing a great job.
On time, professional and competent. Terrence was outstanding!!
very professional Tech
Cody is an amazing young man, who called me and told me when he would be coming and he was exceptional at listening to me and caring for my carpets that have coffee stains and traffic stains and animal urine stains with enzymes and special Cleaners, he Made them look new again!!✨🤗 I would highly recommend Cody and…
The technician was prompt, friendly, professional and fast. My carpets look great as usual. Terrance the Magic Man really did an amazing job on old dirty carpets. We are getting my parent’s home ready to sell and they look better than I expected they could. Terrance was so fun and efficient / his professionalism…
Kevin did a great job! He was very friendly and professional. He is very knowledgeable and gave us some great tips about carpet and upholstery care. I will continue to use Zerorez for my carpet cleaning.
We have used Zerorez 5 times since we bought our home in 2020. They are communicative, professional, and their product/results are better than any other traditional carpet cleaning I’ve used in the past. Customer service is top notch! We needed to get carpets done on a tight schedule this year. Tatiana is scheduling…
This is my third time using ZeroRez, and they continue to impress me every single time. At this point, I’m basically a loyal repeat customer for life. The scheduling process is always easy, they show up on time, and the technicians are professional, friendly, and clearly know what they’re doing. Most importantly, my…
Very professional from beginning to end. Right on with their quote from over the phone, willing to change services once the technician arrived. Our technician was on time, nice and did an excellent job. My wife and I are impressed how clean the carpet is with no crunchy residue from Zerorez’s services. We have…
We have used Zerorez for years. I highly recommend getting the protectant. It helps so much with 3 pets, 3 kids and 2 adults making stains! Every tech I have had come to our home is fantastic. 3/17/26: now that I’ve used the upholstery cleaning, I’m a big believer! I had no idea how much oil from my 4 pets sitting…
Great job, my carpet looks great!!
This is the second time I’ve hired this company and I’ am very pleased with their services. The staff is great and friendly. Also very punctual and communicative during and after the service. I definitely recommend theses guys. 💯
Always friendly and professional clesners!
I had a big Pepsi/coffee stain I was worried would not come out. Gone. This was in a rental bedroom and I really didn't want to replace the carpet. The carpet is good for another tenent. Smells good too.
Technician did a great job…carpet looks great! He was on time, very personable and explained everything. I get the company having a minimum charge, but the price for the one bedroom I had cleaned was high.
Prompt and professional. The carpets looked great. Will definitely use again.
Our dog got sprayed by a skunk and ran into our house before we could grab her, transferring the smell to our carpets and tile floor. We tried everything to get it out and over a week later the smell was still very prominent. Within a day of calling we were able to schedule a service to come take care of it.…
Technician was prompt, friendly, honest, and informative. He was able to remove even long standing stains. Was not able to remove a Tumeric stain from the carpet, but he said that it was unlikely to be removed (and that was our experience too). He did try multiple stain removers and was able to lighten the spot. Would recommend!!
Terrance was great and personable, he made sure to explain the process and had me come up to explain what was cleaned and what was damaged through wear and tear. Demonstrated some of the other products as well. I ended up getting the protection for my carpeted stairs and landing.
They were on time, respectful. Carpets look great!
Had a great experience with this company. He showed up on time, text me ahead of time and gave a phone call. My Mom lives in a apartment on the 2nd floor in an indoir unit and this company was very accommodating and had the equipment/hose needed to get up emergency stair entrance and halfway down a hall. They also…
Professional and polite. My tech put in extra effort to improve carpet color and get to hard to reach areas. And thank you for mopping up to complete the job.
Very professional. I was able to schedule for next day. Great job.
Anthony was amazing. My ancient carpet had tons of stains and smelled (I have dogs), and he saw my dogs and added deodorizer, which was desperately needed! He arrived exactly on time and finished my whole carpet in less than 30 minutes - he was extremely positive and hardworking. I have a toddler, and I’m SO…
Anthony has been here twice — professional that knows, and believes in, what he’s doing! He worked wonders!
I’ve been using them for many years, always reliable, dependable and fast. Terrence has done my home and business several times and does a great job. Highly recommend this company!!!!
I will recommend zerorez. I had my doubts but they were rapidly dissolved just like the dirt and grime in my carpets! They cleaned the carpets in my house I was moving out of and did the carpets in my new residence -all on the same day! Zerorez, just do it!
ZeroRez and Terrence our tech is amazing. We having them on an every 6-month plan and love the output every time.
Anthony did an exceptional job from start to finish. He called ahead to provide his estimated time of arrival, which eliminated any uncertainty during the appointment window. He was highly professional and took the time to assess the work before providing a clear and accurate estimate, so there were no surprises. I…
Jason did an excellent job. He was so thorough and every thing looks like new, even my 40 year old kitchen chairs. I’m very impressed! This is my second time using this company thanks to Armstrong and Getty. 😊
Fantastic service and great professionalism. Quality of work done by Anthony was outstanding. I highly recommend this business for those looking for this type of work for the inside of your home. Can’t say enough for their customer service and job well done, thank you.
Outstanding service. Excellent work. Incredible communication. As always Zerorez delivers. Cody did an amazing job. We have been using Zerorez for years and will continue to do so. Great work, great communication, on time, front office is on top of it. My carpet looks great!
On time and got the job done!! Excellent customer service
Outstanding! I highly recommend Zerorez!
Great service and my carpets look great. The technician was great. He finished in a timely manner and was professional & courteous.
Carpets look like new again which is amazing as they’re 35 years old. It pays to invest in good carpeting.
My tech was amazing! Very informative, friendly and shared options available for my situation.
Kevin is a great. He takes personal care to do the best job possible and get you the results you want Thanks. Another Great experience with Zeroez. Clear, no surprise pricing and a great job. I especially like the protectant they apply. Helps with spills (even red wine!) Thank you Anthony.
Cody was wonderful and kind
Excellent and quick service. The technician was polite, friendly and thorough. Will definitely use them again in the future and if you’re looking for quality work and service Zerorez definitely provides it.
The tech was professional and thorough, explaining each step. The results are very good.
Very good service! Quick, thorough and reasonable price. Updated me on their eta and the estimate. Very friendly too
For years these guys have cleaned the carpets in my units and have done a phenomenal job! Now Zerorez has added air duct cleaning. Jason did a professional job and was respectful of my property. He worked fast and efficiently. It cost me $510 for a two story townhouse. My dust allergies are gone. A different…
The Carpet Tech was extremely friendly and knowledgeable. He did a great job in our home. Thanks!
Tyler did an outstanding job in cleaning our carpet. He took the time to clean the tough stains out, as well. I would HIGHLY recommend Zerorez Sacramento and Tyler to clean your carpet. I will have Zerorez Sacramento and Tyler clean my carpet in the future!
Cory, our Zerorez tech was fabulous! He was so meticulous and left our poor neglected carpets in beautiful shape…working very hard on the “naughty dog” areas! Zerorez never disappoints…longtime customer.
Prompt, friendly service. Came on short notice, and earlier than expected, to clean two bedrooms carpet. The basic service worked wonders, and he even helped me move any two toddler beds out of the way. A+ recommend.
Highly recommend Zerorez. We were able to set up a next day appointment through the easy to navigate online scheduling tool. Our technician, Cody, was friendly, professional and efficient. Our carpet, laminate and tile flooring all look much better.
Always friendly and professional 👌.
Zerorez is excellent! They are professional, friendly and extremely helpful. On top of all that they made my carpets look incredible and smell brand new. I will not use another carpet cleaning company. Kevin was my tech and he took his time and took pride in his work. You will be impressed by this company! Their prices are very fair.
Awesome work by Zerorez and wonderful service! Friendly staff and technician! Highly recommended for quality carpet cleaning!
My carpet looks great! The tech was communicative and knowledgeable.
Great service. Easy to schedule. Clear instructions. Nice guy. No smell when they were done and I'm sensitive to smell.
Our technician was very knowledgeable, articulate and friendly. He took the time to describe his approach to cleaning each surface. The carpets look completely revived and the tile in the kitchen along with the grout looks brand new.
Great,,beautiful, job well done Thank you
Very professional.
Easy to book, reasonable price, confirmed day before, technician kept me advised on ETA, Cody our tech was professional and efficient!
I’ve used Zerorez before and will use them again. Excellent service and I very much prefer their cleaning system, leaving no soap residue. On time, fair price, always going the extra mile.
Carpet cleaning looks good. Cody was professional. Dealing with the customer service representatives was not a positive experience.
Very detailed on services and prices. Quick service.
This is the forth time we used Zerorez in our home. They do an amazing job cleaning our carpets and couches. We highly recommend all their services.
I’ve been using Zerorez for about 20 years. There’s no one better in my opinion. Fast. Efficient. High quality.
Jason was very professional, got the job done quickly.
Quick clean and easy experience have my carpet done every year by ZEROREZ I get extra protective service and it makes a difference keeping carpet clean all year.
The technician did a great work and he made our day thank you so much and keep up the great work
Had a really wonderful experience with Terrence who was knowledgeable and hard working. He took time to share tips on maintaining our carpet. I shopped around and Zerorez was within the average quoted price +/-$20z. I was extremely satisfied with the quality of service and quick turnaround on the job (less than 2…
Anthony is very personable and quite efficient. He’s welcome next time. My couches and rug look new!
It was a great experience with zerorez. Great job and attention to detail. The tech explained everything he was going to do and what products would be used.
Appreciated how easy it was to build a quote and schedule an appointment on the website. Receive confirmation texts several days before my appointment, and phone call day of my appointment letting me know what time the technician was going to arrive. All the technician was confirming the quote we added several…
The carpet cleaning went well. I was happy with the results
Great job quick and easy to work with.
I want to give a huge shout out to Terren. His friendly demeanor made a huge difference it what could have gone wrong because of my misunderstanding. It was a pleasure meeting and working with him, and my carpet looks very nice. Especially with the accidents my darling Lab had on the carpet.
Terrence was professional and thorough. He made sure to answer any questions I had and educated me on how to clean and protect my carpets going forward.
Tech was professional, friendly, and thorough. My carpets look great! Informed me of other services that I will have done in the spring!
Our technician was friendly and explained everything he was going to do, he also asked if we needed anything cleaned.
My Zerorez Technician- Anthony was polite, on time and professional. He called ahead to let me know he was on his way. He was on the early side of my window of yime- so that great. The carpet looks fabulous and the price was right. I will use them all the time going forward.
Amazing customer service and professionalism from the tech Anthony. Carpets look great, even after being defiled by two dogs.
Terrance did a fabulous job. He is very personable. I will ask for him next time!
This was our first experience w Zerorez…the reviews were what made us call, and we were not disappointed! Jordan did a fabulous job, and the pricing was very reasonable. They were flexible, as we weren’t sure exactly what we needed. And we also added an additional room the day of…everything was great, and we look…
Great service, friendly and helpful, our carpets and tile look great!
Terrence arrived on time and called prior to tell us his arrival time. The carpet looks great, he did a thorough job. He was careful, efficient and moved neatly through our home. This is our third time using Zerorez and we will use them again. Terrence did an excellent job. He was professional and courteous. Our carpet looks great.
The customer service and cleaning were excellent. Hard stains and traffic areas were cleaned to perfection! Thank you
What a great experience! I actually got same day service with amazing, professional technicians! We had a guest dog who had lots of accidents on the bedroom carpet, so happy to have it sanitized and clean again. I would highly recommend Zerorez to everyone.
Terrence was our technician. He did a fantastic job on our carpet cleaning. He was very professional and knowledgeable. He took very good care of our carpets. There was a small issue with the invoice. They charged for a master walk in closet cleaning that was not performed. Please check your invoices.
Paid $450 for a sectional & a room with a hallway with stairs. Carpet looked good but the sectional and ottoman didn’t really look like what I paid for. Then charged a percentage for using a card total $473 a little pricey for it to not bring out general stains
Mario and Nick did an excellent job on our very old, worn burber carpet. They phoned ahead of time and were precise on stated arrival. Both were exceptionally courteous and professional!
For the 2nd Straight Time, Zerorez has exceeded my expectations with their timeliness and thoroughness in cleaning my 30-year carpets making them look almost like New. Cody called me 20 minutes before he arrived and was very helpful, knowledgeable, and efficient. What a great price for the 3 room special. Shout…
Anthony did an amazing job! He called beforehand to give his ETA so there was no surprise when he was coming during my appointment window. He was very professional, he gave me an estimate after looking at what I needed done so there were no surprises. I have 30 year old carpet and it looks brand new again! I was…
Excellent service as usual. Casey is the best!
Same day service, friendly staff and tech, tech was on time, only took about an hour for three bedrooms and stairs.
We were very pleased with the excellent carpet cleaning service Jordan completed today as well as the Zerorez process. Jordan arrived within the estimated time frame and explained the services and cost. He was courteous from beginning to end! He was also very careful with the furniture and surrounding areas. We…
Our tech, Jordan, was great. He is professional and personable. He was careful around our furniture and did a super job.
I will not ever use any other carpet cleaning companies. Always get excellent results especially with Kevin!
Cody was nice, fast and professional...thanks!
Anthony did an outstanding job and provided us with the best quality customer service. Our kitchen tile came out clean and looking great.
Today's service (12.19.23) went so well! Very pleased how fast the carpet dries and how well ZeroRez cleans... today's carpet cleaning turned out so nice...best cleaning ever!
Kevin was great! My carpets look great. Easy to book and great pricing!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 907 | $196–$409 |
| Pet stain & odor removal | 398 | — |
| Carpet steam cleaning | 308 | $170–$347 |
| Area rug cleaning | 260 | $164–$398 |
| Upholstery cleaning | 241 | $196–$415 |
| Mattress cleaning | 9 | — |
| Drapes & curtain cleaning | 3 | — |
| Leather cleaning | 3 | — |
