How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez San Diego
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez San Diego for 8 kinds of job.
Zerorez San Diego for area rug cleaning
Clear ✕All 871 Google reviews tagged “Area rug cleaning” · showing 20
Jose was Professional. Asked if I had any questions. Arrived at 0830hrs. Which was great. Overall great service. Thanks, Jose. .
Each time I have used Zero Rez,the tech has been friendly, professional, and thorough. All the items cleaned look great, thanks again.
They did a really great job on my couch and rugs. He made sure to set reasonable expectations and it turned out even better than I thought it would!
Isaac came out to clean two of my area rugs, he was very professional kind and courteous, and I must say he Has a strong work ethic and takes pride in his work. He removed every stain from my entryway carpet which is remarkable. It was a pleasure working with him. I will definitely be requesting him for future cleaning. Thank you, Isaac.
Courteous, timely, great service!
Very nice young man who quoted us a fair price to clean two rugs. He was efficient and finished in a timely manner
The technician arrived promptly. He was very pleasant and polite. When I payed for the service I tipped 15% but realized that was more than I meant to give. He would have to call the office to change it. Of course I didn’t want to go through that so he received a $52 tip!! The cushions on the sofa did not come out…
The guys did a beautiful job! Very happy with all the service and all really nice people!
I've used them for many years now. I could not be happier with the their service and performance. 100% recommend Zerorez.
Scott from Zerorez did an outstanding job cleaning our white nylon carpeting, removing general soil, spills plus where our German Shpherd sleeps. Us where our dog got sick. Everything looks brand new. Scott was thorough and did a wonderful job we couldn’t be happier. Highly recommend Zerorez.
Ronnie was pleasant (cool), worked quickly, hard working, and informative Yes, I plan to use your service again!
Super friendly, well informed, and did a great job!
Angel did a super job. Fast and courteous. So happy to have a clean carpet again. Will call again when we’re ready.
The technician was professional, on time, and did a great job.
Excellence service as usual. One tech showed up on time and did a great job cleaning my three area rugs and the cost was very reasonable. I have used them once before and I will use them again in the future.
Isac did an amazing job taking care of our house. He was fast and was able to solve several problem areas.
The technician didn't an awesome on our carpet .We will definitely use them again.
Carpets look great. Excellent work. A shout out to Isaac, our technician, who did a meticulous job. Very pleased with his work & the results.
Excellent,efficient, nice guy Fernando!telling everyone. Thank you
Very professional and the final results are beautiful.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 3290 | $170–$334 |
| Pet stain & odor removal | 872 | $139–$360 |
| Area rug cleaning | 865 | $170–$447 |
| Upholstery cleaning | 818 | $189–$359 |
| Carpet steam cleaning | 336 | $176–$340 |
| Deep clean | 62 | $297–$471 |
| HVAC duct & vent cleaning | 23 | $292–$928 |
| Moving-related cleaning | 13 | $251–$705 |
