How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez San Diego
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez San Diego for 8 kinds of job.
Zerorez San Diego for area rug cleaning
Clear ✕All 871 Google reviews tagged “Area rug cleaning” · showing 260
Jose was Professional. Asked if I had any questions. Arrived at 0830hrs. Which was great. Overall great service. Thanks, Jose. .
Each time I have used Zero Rez,the tech has been friendly, professional, and thorough. All the items cleaned look great, thanks again.
They did a really great job on my couch and rugs. He made sure to set reasonable expectations and it turned out even better than I thought it would!
Isaac came out to clean two of my area rugs, he was very professional kind and courteous, and I must say he Has a strong work ethic and takes pride in his work. He removed every stain from my entryway carpet which is remarkable. It was a pleasure working with him. I will definitely be requesting him for future cleaning. Thank you, Isaac.
Courteous, timely, great service!
Very nice young man who quoted us a fair price to clean two rugs. He was efficient and finished in a timely manner
The technician arrived promptly. He was very pleasant and polite. When I payed for the service I tipped 15% but realized that was more than I meant to give. He would have to call the office to change it. Of course I didn’t want to go through that so he received a $52 tip!! The cushions on the sofa did not come out…
The guys did a beautiful job! Very happy with all the service and all really nice people!
I've used them for many years now. I could not be happier with the their service and performance. 100% recommend Zerorez.
Scott from Zerorez did an outstanding job cleaning our white nylon carpeting, removing general soil, spills plus where our German Shpherd sleeps. Us where our dog got sick. Everything looks brand new. Scott was thorough and did a wonderful job we couldn’t be happier. Highly recommend Zerorez.
Ronnie was pleasant (cool), worked quickly, hard working, and informative Yes, I plan to use your service again!
Super friendly, well informed, and did a great job!
Angel did a super job. Fast and courteous. So happy to have a clean carpet again. Will call again when we’re ready.
The technician was professional, on time, and did a great job.
Excellence service as usual. One tech showed up on time and did a great job cleaning my three area rugs and the cost was very reasonable. I have used them once before and I will use them again in the future.
Isac did an amazing job taking care of our house. He was fast and was able to solve several problem areas.
The technician didn't an awesome on our carpet .We will definitely use them again.
Carpets look great. Excellent work. A shout out to Isaac, our technician, who did a meticulous job. Very pleased with his work & the results.
Excellent,efficient, nice guy Fernando!telling everyone. Thank you
Very professional and the final results are beautiful.
We’ve used Zerorez Carpet Cleaning several times now, and they never disappoint! Ronnie did an amazing job, and the quality of their work is always excellent. They’re professional, thorough, and consistently deliver great results. We highly recommend their services and will definitely continue using them!
Luis, your technician, was very knowledgeable and courteous. He did an excellent job.
Excellent service
Great service and great crew.! Very professional service team!
Not satisfied. First the edge of the bed legs were not cleaned, even not touched. I have to call their Costomer service, then the technician came back and cleaned the edge, but not beyond, even the carpet edge nearby was dirty. Second, the clean white area is ok because I can not tell the difference before and after…
Went over aspects of the cleaning including testing a few spots on the carpet to insure no damage would be done. Carpet looks great!
My Technician, Cesar, was incredibly conscientious. He just finished the job and if the carpet looks the way it does now in 24 hrs, I will be thrilled to death. Thank you so much.
Great experience! After being left hanging by a DIFFERENT company, I contacted zerorez and they were able to fit me in the following day. The technicians showed up early on during the given time frame. They were young, but very respectful and provided excellent customer service. They were polite and professional. Very happy with everything!
We had our carpets cleaned. Ron was great, , job well done. Thank you Ron
Giovanni was great! 👍 No Muss, No Fuss. Easiest carpet cleaning experience ever. This will now be my carpet cleaning service from now on.
Giovanni was the best ever!!! Did an amazing with what I have and everything looks fabulous! Definitely call them again when the time comes!:)
Christian did a great job. He got out a spot that’s been there for years. I’m very happy with the service.
As per usual, Mason did an amazing job. It's nice to use the same tech every time.
Izick is a super technician. He cleaned our carpeting efficiently and with great results. Certainly we will use ZeroRez again and ask for Izick by name.
The gentleman that cleaned by couches and chair and area rug was so nice and very professional! I will definitely get him again to do your home!
Got out some tough stains. Your techs are such wonderful kind young men.Always make my 20 year old carpet look new.
On time. Reasonable quote. Job well done. Quick and efficient. Will definitely use their service again.
Great job , great serviceman
Izick was great. Very professional
Excellent communication, great job on the cleaning, and did our job very soon after calling! Very happy
Very friendly and professional. Job was done efficiently and quickly. Will certainly use again.
Luis was professional, pleasant and explained the process clearly. He took care to protect the stairs, wood flooring and walls leaving all in excellent condition.
service was great very polite and knowledgeable
Jose and Christian were great. Clean and considerate. Good explanation of the cleaning process.
What an amazing experience and the carpet looks brand new.
I felt my carpet was a lost cause with dark black spots everywhere. Ronnie came in and it looks like a brand new carpet. I couldn’t be happier with the results. Thank you Ronnie for your expertise and professionalism.
Very caring and professional...
My stone floors and grout are beautiful again and 2 older chairs we had cleaned look almost new! Our technician was polite, worked hard, and I'm extremely pleased!
Jose was Professional, knowledgeable & courteous. Would definitely request him for future cleanings.
Very efficient and polite!!!’
Friendly service and the techs offered realistic advise on what would work best for my runners/ carpet. They were so great that I decided to add on a couch cleaning as well.
Great service and a great price
Very personable and professional. Highly recommended!
The technicians arrived at my home on time, cleaned 6 rooms, 3 area rugs, and one chair. The entire process took 2 hours, which I appreciated very much. I vacuumed everything ahead of the team, and moved what chairs I could. Everything is very clean, without odor and should dry fairly quickly in this warm weather. I…
Quick response for getting me scheduled promptly. The technician was knowledgeable, friendly, and took care of the spots/stains. Looks great. Highly recommended.
They do a great job! Not chemicals! Luis came and he did a thorough cleaning and was helpful and patient to get everything done.
Zerorez is awesome, professional, friendly, great service and knowledgeable. I’ve been with this company for 3 years now and I have never had a complaint. Thank you Zerorex for keeping my couch and carpet clean and being pet friendly!
Exceptional service and professional employees.
Always thorough and do a great job. Thank you!
This was the second time Moses cleaned my living room carpet and sofa. He’s thorough, professional, and polite.
Carpets and area rugs look great. They really needed a good clean. Guys were great who cleaned them.
They had an appointment within the same week, communicated any changes in times, were very personable, professional, and did a great job! I highly recommend them.
Cesar was my Zerores Tech and he was outstanding! Prompt arrival, friendly and professional. We reviewed the cleaning plan, he explained how he was going to proceed and he went to work. He was thorough, efficient and shared some carpet maintenance tips. Excellent work and we are very pleased!
On time, got the job done well.
Ta was great! On time and quick to work. He updated me on each step and how much it would cost with certain modifications related to add-ons and length of hallways. I would recommend ZeroRez and would use them again. The process from beginning to end was smooth and no hassle.
My Townhouse is very tricky to get to, and Zerorez managed it all without a problem. They did an excellent job, and my carpets look sensational… I could not have expected more! Dylan and Mike were professionals, great guys and I could not have found a better carpet care company, Zerorez delivers what they say!
Outstanding service! Scott was friendly and polite. He clearly communicated his arrival time in advance, accommodate a scheduling change, worked efficiently and produced excellent results. I’ll continue using ZeroRez.
Very nice technician. Careful and competent
An excellent job. We were particularly concerned about medical charcoal stain on lig. ht carpet. It looks great, and we were really concerned that we were going to be shopping for a carpet replacement. Thanks
The guy was polite and thorough and explained my sq.footage to me. I had an 8x10 area rug and 2 bathrooms, kitchen, dining room and laundry room steam cleaned and sealer on the grout. Very Satisfied
I’ve used zero Rez for many years. Always excellent service!
Veey efficient, great communication throughout the process. Friendly, kowledgeable workers..carpets look great.
Christian did a great job. He is friendly, professional and takes pride in his work.
Good carpet cleaning
Love zerorez 🙌
Mason was very professional and knowledgeable. If our rug comes out good we plan on using Zerorez again .
Best carpet cleaning ever. The technician was fantastic. He cleaned the edges of the stairs and they look new again. Plus he gave me some great tips. This is the second time I've used Zerorez I highly recommend.
Technicians were wonderful and thorough. My laminate floors look brand new however my rug does bot look clean in areas where there is foot traffic. Unfortunately I would not recommend getting your rug cleaned. Laminate 100% recommend.
Technician (Jose) did a thorough job with great customer service. Very professional and friendly. Add-ons were a little over priced.
Prompt, courteous and professional service. My area rug looks brand new. I call them back quarterly to maintain my area rug.
Rugs came back in like new condition. They were so clean you feel the clean walking barefoot on them. They look great! Easy pick up and drop off service. Highly recommend these guys!
Did a great job and very pleasant young man. Answered any questions we had.
I am very pleased with Zerorez. Matthew L. came to my house today to clean my carpets, and he did a great job! I have never used Zerorez before but the HVAC company that replaced my ductwork and insulation last week chose Zerorez to clean the carpet in my master bedroom's closet, after they finished their HVAC work…
The young man did an amazing job! Took his time and made the carpets and patio furniture look brand new.
Matthew did a great job in arriving on time and finishing up the job promptly. He was very courteous & professional👍
Totally professional, worked quickly to accomplish the necessary cleaning
Ronnie and Luis were amazing! They were prompt, knowledgeable, respectful and did an amazing job! Fabulous is all I can say!
Angel, My technician was great. He cleaned everything beautifully. He was very caring and sweet. And professional. Careful though, this company likes to upsell you. The $169 special turned into $289. For two small bedrooms and a small area rug. It turns out disinfectant and odor reducer Do not come with the…
Great job 👏 3rd time I’ve used them. Will do again 👍
Our experience with zero Rez was excellent. Their service Rep did an excellent job, taking sufficient time to remove some difficult stains, and was very professional. Will definitely use them again.
Scott with Zerorez cleaned my 7 area rugs which were moderately soiled after five years of neglect and 3 dogs. He was able to clean them to my satisfaction in a timely and professional manner. I would recommend them to friends and family.
Great job getting out pesky stains in my area rugs
Ronnie was incredibly knowledgeable and professional. He offered suggestions to help improve the life of my carpet.
Jose did a great job! He was very nice and was respectful. The carpets look great!
The technician arrived on time and did a superb job cleaning my two large area rugs
On time, professional and did a great job.
The guys showed up right on time, helped us pick up & move large oriental rug so they could get to work. They were efficient and pleasant. We would definitely recommend Zerorez.
Johnny did an awesome job. Our carpets are over ten years old and had not been cleaned in 7 years. They can put looking almost brand new. Great job Zerorez and Johnny.
Luis was fantastic from start to finish! He was friendly, professional, and clearly took pride in his work. I also appreciated how nice he was with my dog. He was straightforward and informative without being pushy, which I really appreciated. Although the price was a little expensive, the quality of the cleaning…
The carpet had several areas of high use dirt walkways. Not anymore! The pre-treatment and attention to detail to get those areas out worked.
Jose and Matthew provided excellent service and kept me informed of progress throughout the visit. I would highly recommend Zerorez and both employees.
Jerry did a great job
Arrived on time; spot treated; FRIENDLY;Great service *
Everything was perfect. The team was quick and d efficient. Love my clean carpets!!!
I have used Zerorez for 9 years now and they do a fabulous job everytime. I have Zerorez clean my carpet, rugs, and tile floors. They use a natural orange peel cleaner that leaves no odors or residue. No complaints and would highly recommend their services to all.
There was great communication About when ZEROREZ would arrive. Technician was quick to the job and did his tasks non stop. Fast and got the job done. Cleaned 2 chairs and a family room carpet. Made some good suggestions before he left. I would use them again, and have used them several times before.
Quick, punctual, professional.
Giovani’s was a true professional and did an amazing job . Very happy with your company
Had been looking for a reasonable company. Research the company. 5 stars
Nick was quick and effecient, they were both great and professional.
excellent service, communication and professionalism!
We would highly recommend Zerorez company. Ronnie worked on our carpet, kitchen tile and couch. The price was fair and Ronnie was very professional and we felt comfortable having him in our home Over the years we have used Zerorez on different occasions and received excellent service each time.
Dealing with the company was great. The technician was phenomenal. This company is definitely customer focused.
Did a very thorough job on my carpets as well as sectional. I appreciate all the time and effort to get them clean. Would definitely use Zerorex again. Everything looks great!
Scott from Zerorez did an absolutely AMAZING job cleaning my area rug. He was professional, friendly, thorough, and clearly takes a lot of pride in his work. He went above and beyond to make sure everything was done right, and the rug looks incredible, I couldn’t believe the difference Scott was also so pleasant to…
Excellent service! Luis, was professional, measured and briefly shared the difference between my synthetic and wool rugs. I so appreciated the information. Luis, cleaned three rugs and I am very happy with the results. The last photo is an older rug, but turned out well.
Arrived on time, was extremely knowledgeable & helpful. Took extra care as to not damage corners & walls.
Giovanni was excellent. Once he arrived, evaluated the areas that required cleaning, he went right to work doing an excellent job. Five Stars all the way!
Excellent work, thank you!
Jerry the technician was very accommodating and professional. Arrived promptly as promised. Worked diligently. The office staff was very friendly and helpful. Price seemed to be competitive. What’s not to like.
Jerry was polite and efficient, listen to all my concerns and treated the areas accordingly. Hire them again in a heartbeat.
The technician was very courteous and professional.
Thank you to our ZeroRez representative who did a thorough job cleaning our upholstery and area rugs. There were many pieces to clean and the representative did such a great clean with them. Very happy with the end result.
My appointment was scheduled for 8:00am but he didn’t arrive until after 9:00am. Other than the inconvenience of this situation, everything was fine.
I had a great experience with Zerorez. Their customer service was outstanding, and the work they did on my upholstery and rugs exceeded my expectations. Everything came out looking brand new. I highly recommend Zerorez to anyone looking for quality cleaning services. You will be very happy with the results!
This my first experience with Zerorez. My home is 49 years old and still has the original carpet. It was a model home so there were upgrades but because of a medical condition, I now needed to have a company that could really do a thorough job without leaving a bunch of chemicals behind. When I first called…
Jose gets 10 stars. He was very knowledgeable and professional technician. I will use Zerorez in the future.
They did a great job. On time , polite , and focused. Reasonably price and informative. I would recommend them for sure.
Our technician was excellent! Explained the process allowed me to add a couple of services, worked independently, and insured that my home stayed safe throughout the entire process. I am including a photo of our granddaughter, watching him do the servicing. He really was great!
Great to have a company that worked to support my schedule. The team that showed up was very efficient and were able to finish the job in a few hours. Very happy with the whole process and my carpet looks great!
Luis C. Did a great job, he explained everything he was doing and have us the opportunity to check the cleaning while he worked. He was also friendly!
Terrific experience! Our technician was very knowledgeable and thorough and did a great job on our sofas and area rug Definitely recommend!
Second time using them for an area rug and couldn’t be more satisfied! Fair prices, easy booking and done in a timely manner.
Scott with Zerorez came to my home today and cleaned all my area rugs and bathroom floors. They look amazing. I couldn’t be more pleased.
They were able to get me in the next day.
Jose did a very nice job. He arrived on time, worked hard, and cleaned up after he was finished. He was very personable, polite, and easy to work with. I would recommend Zerorez, and Jose!
What a difference a clean couch and area rugs make in a home! ZeroRez-San Diego and Matthew added “sparkle” to my rooms. I recommend their service, professionalism and commitment to excellence! Thank you so much much!!
Zerorez has cleaned my carpets for over 8 years. In those years there have probably been 2 times that I was not satisfied with the services rendered. And each time Zerorez made sure to remedy the issue. They are a professional, upstanding and friendly company that I happily continue to support.
Quay did a top quality job on my rugs and provided excellent customer service!
Great service, rugs look new again
Daniel and his team did an outstanding job!! Excellent! Carpet looks fantastic!!!
Thanks for cleaning our carpets and couch! Luis was amazing at getting the stains out of our son's rug. Zeroez had cleaned it before and wasn't able to get the stains completely out, but Luis did it this time! And more stains than last time. He was also very communicative and showing me the process of cleaning our…
Zerorex was easy to work with. I booked The representative,Luis,came promptly in window that I was assigned. He explained how the process works and worked quickly and efficiently. He cleaned all of my carpets, tile, and 2 cloth chairs. Everything looks great. There was a special on carpet cleaning and another 20%…
Zeroez was very professional and did an amazing job esp'ly on 2 really well worn places on the carpets which I wasn't sure was going to come out, But it looks like new!
Arrived on time , called ahead and did a fine job
Rug cleaning of two rooms downstairs. Rugs were thoroughly cleaned and vacuumed. They also removed a massive brown water stain that issued from my pet's enclosure. Was happy that it is a pet friendly cleaning and that I didn't have to remove my small animals from their ventilated enclosures to have it completed.…
John arrived at the scheduled time. He was very polite and friendly. He got right to work and accomplished the task in good time. He was very clear about after care— how long before we could walk on the carpet or place furniture, etc.
Great customer service! From the moment I contacted them thru text message everything upfront and they were accommodating to the date I needed my area rug cleaned. My technician was timely with text confirmation at arrival time and he was so kind and friendly outgoing attitude…he explained thoroughly what my old…
These guys worked so effortlessly, like a well oiled machine! They arrived a bit early and got right to work. They showed me a sample of the dirt on my sofa, that was all I needed to see. They were able to add that to my list of everything I had cleaned. Professional, well groomed and experienced. I can see and smell the difference!
The tech did a thorough job of cleaning all of our carpets in a timely manner. Arrived on time. Carpet looks so much better. Very nice employee.
This was my first time using them and I appreciate Zerorez. The communication via text was instant and clear. I got an appointment the same day of asking. Jerry was polite and helpful to answer my questions, explain pricing, and the cleaning was great! My son uses our couch as his napkin but now his mess is gone.…
My rugs look great and the couches are so clean! Thank you!
Chris was right on time, courteous , efficient & helpful in managing 2 housecats! I've used zerorez for years & like the products you use. Would never use anyone else!! Kudos to all of you. Stay healthy & keep up the great work.
I was very pleased with the service. They were timely and helpful. They answered all my questions. I would use them again.
Excellent technician, efficient and polite!
Very happy with my Carpet Cleaning service. My Technician was great really knew what he was doing, I will use them again.
Daniel cleaned an area rug and our stair runner. the stair runner was very dirty and its a light color. I had tried to clean it myself and I found out. I probably just made the problem worse he had it looking pristine in no time from now on I’m gonna hire zeroeze.
Jose did a wonderful job job and was very nice!!
Ronnie was professional and knowledgeable. Carpets turned out beautifully clean!
Tanner was very professional. Fully explained the process and what I should expect. Price was reasonable.
Christian was great! He was friendly and professional and did a great job for me.
Daniel and Alex were awesome. Professional, friendly, efficient. Zerorez always does a great job, and we'll keep coming back.
Scott was great! Cleaned up before he left. Actually, he was very sweet and thoughtful!
Very nice technician & the carpet and rugs look awesome! We paid extra for the protectant & hopefully that pays off. Will use Zerorez for regular cleanings.
👍 Great ,job! Appreciate clean carpets and advice offered.
Great customer service . High quality cleaning. Knowledgeable technicians. Zerorez is the best.
On time, great service.
I have great outcomes with zeroRez cleaning my couch and area rug. With three dogs I like having the couch cleaned multiple times a year to get the dirt and smells out without replacing it with chemical smell, just a no odor clean.
Two of the nicest and most professional young men showed up to do my carpets. Answered all my questions and explained everything to me and left my rugs sparkling clean. I also had them clean and 8x12 Oriental carpet which they had to hand clean. This added to my final price but was well worth it since I didn't have…
Very friendly and helpful service.
Wonderful experience :)
Luis did an excellent job with my wooden floors. They look beautiful!
Zerorez did an excellent job cleaning my carpets. I especially appreciated that there was no sticky residue left behind afterward — the carpets felt truly clean and fresh. Communication throughout the entire process was excellent, from scheduling to transparent pricing and payment options. The customer service…
Excellent service by Cesar
Excellent service, precessional and friendly. Tah explained everything and gave service with personal touch. I would recommend him and will always request for him in the future. Thank you for such an excellent job, my carpet looks new again.
Great service and friendly staff
Alex & Christian did a fantastic job! They were professional, helpful and detailed. Alex did a great job communicating and answering questions. Will recommend to all my friends. Best, Lynda Blake Harris
I used Zerorez for the first time on the recommendation of my neighbor, and I was so pleased with the results. My carpet looks new, and the traffic areas didn't show at all. The technician was very courteous, and the whole cleaning only took an hour. I highly recommend this service.
Matthew did an amazing job cleaning our carpets and paid special attention to various areas that I pointed out as needing extra attention. Now our 12 year old carpets look fresh and new again!
I was once again very pleased Zerorez Carpet Cleaning & the job Drew did. Drew was totally on time, he was thorough, courteous & he did a fantastic job!! I would highly recommend Drew & this company to any one that wanted an excellent job on their carpets!! Thanks again Drew for a really great job!! I would have given you 10 stars if possible!!
Scott did an amazing job!! Definitely best cleaning I’ve had of multiple companies. Cream colored fabrics with two dirty dogs restored throughout the house. Thank you!
Zerorez does an excellent job. From initial call for a quote and service in only a couple of days. The carpets look great! Nina F.
Prompt, polite, cheerful, great work ethic, respectful of us, and our home, efficient, thorough, focused! Always welcome Mason and his team member as I know something is cleaner than before! THANK YOU!!!!!!! PS love the plastic corner guards and wearing shoe covers
Dylan is the best, super efficient and accommodating. Explained the process and various options.
My area rugs look amazing and the two gentlemen that came to my house were both professional, polite and got business done. I would totally use them again.
I am absolutely ecstatic at how clean my tile is. My travertine tile in a Versailles pattern has been in my house for 10 years. My house is the go to house for holidays with the family, baking and cooking with the grandkids and multiple dogs running in and out. In other words my floors are well used. Two guys from…
The tech was great!
This is the second time we have used Zerorez San Diego and both times, we have been 100% satisfied. The associate that performed the service was prompt, polite and did a fantastic job. His name is Scott.
Our technician Jerry was very polite and very careful with our furniture. When finished, he had me do a walk through (giving me booties) to make sure I was pleased with his work. No complaints and would recommend Jerry anytime!
We've used Zerorez for our carpets and rugs for over a dozen years. After the first servicing we knew we would go nowhere else. Friendly, professional, prompt, sensitive to our household belongings, and of course superior cleaning!
Luis C. was great! Evaluated my wool rug & cleaned it up beautifully. Thoughtful and considerate, even shared the longevity of the rug and how to take good care of it. Will definitely be reaching back out in the future!
Luis was professional, knowledgable and had great customer service.
Excellent service and great results from Zerorez. 3 rooms and 3 rugs all for $199.00. One room had a lot of stains from spilt drinks but now the carpet looks like new!
The young man who came to clean my Turkish rugs was extremely helpful. He made a few suggestions re: the drying process and helped me position the rugs for the best drying effect. I was very pleased and my carpets look great!!!
Excellent service & a great outcome. The technician was friendly and professional. All scheduling & communications leading up to the appointment were great
From start to finish my experience with zerorez was fantastic. Easy to book online. Quick follow up and great communication the day of. My technician was professional and did an amazing job!
My technician, Jovanny, did a fabulous job cleaning the tile & grout in my kitchen and dining room, despite it never being professionally cleaned since installation, about 12 years ago. He also managed to get our area rug looking amazing, so kudos to him and Zerorez!
Scott was wonderful and my area rugs look great!! I will definitely use them again!!
Excellent, the service the technician was very knowledgeable and answered all of our questions for long term care for our carpet
Matthew did a great job. Very respectful and kind. Our carpets and shower look amazing.
Caesar was our cleaning tech and he did a wonderful job. Would highly recommend. Pet safe.
Zerorez are great and their technician was amazing. Carpets look new. Would highly recommend
Tag and Johnny did an excellent job. They were total professionals and I would recommend them to everyone.
Jonathan was great! He quickly cleaned our rug and we’re very pleased.
Very attentive to spots and oil deposits, thorough with pet smells and stain, best service for carpet clean and upholstery shampoo I've ever seen!
All carpets, tile flooring and grout were wonderfully cleaned. Everything looks brand new. Very hard worker, pleasant explaining everything concerning the price and what she did to remove several trouble spots on the rugs. Thank you so much for excellent service.
The whole process was so easy- they were responsive and timely for my carpet cleaning. I appreciated there recommendations and advice on further care of my carpet. My carpets and rug looked amazing after!! We had an old paint spill that never really came out- but now looks like the rest of the carpet! Thank you!
Update: thank you for the response, your staff has always been polite and professional. I appreciate the offer and your service policy, but I wasn’t fishing for a refund. :) You get an extra star for great, responsive customer service. Expensive service, but they were in-and-out in 90 minutes. Didn’t bother to…
Glad to have the cleaning done. Friendly, informative Technician
Zerorez carpet cleaner is by far the best carpet cleaning company I have had over the past 30 years. Carpets stay cleaner much longer than any other product out there. Scott, who cleans my carpets is very professional and does an outstanding job. I will not use anyone else, but Zerorez. You should try them.
Great service with fair pricing. Arrived on time and completed multiple tasks in a reasonable time. Thank you
Matthew and Moses were great! They were on time, efficient, and even offered me a discount. Matthew was knowledgeable and helpful with my area rugs, and suggested I let him take it into the shop for a deeper clean and he will deliver it back to me at no extra charge. Super professional and efficient!
excellent work, kind respectful service people highly recommend Hose especially!
My technicians were on time, so courteous, and so professional! I was really impressed with entire the process from the 1st call in to get an estimate to the work itself. The best part was, the actual cost was lower than the original estimate. That usually is never the case! I was so happy.
My rug looks amazing and the entirety of the team is very communicative and kind. I would recommend them
What a huge difference cleaning has meant. My carpets truly needed the care given to them! Thank you very much Zerorez!!
Great place. Tech. Did a great job. Price was good. I will be back. Thank you. Janice
The company was very communicative about timing, price, arrival. My tech was kind and respectful of my home and my rug looks great!
Prompt, friendly, fast and efficient! Got everything very clean!
Amazing service all around! Scheduling was quick and easy - all of my questions answered right away. Matthew arrived early on the day of my appointment and then went above and beyond with each aspect of the cleaning. Highly recommend!!
Technician (Cesar) was prompt and professional. He explained everything both before and after. He also liked my dogs, which is always a good thing!
Zerorez brought our old and well used carpets back to life! I was provided with a walk through and cost of wanted services. Love the honest no pressure service approach! Luis and Tao (hope it is correct spelling) were a collaborative and efficient team. Appreciate Zerorez helping me make my home cleaner for my family.
Booking was incredibly easy and I was able to get a next day appointment! Daniel did a great job, he was quick and efficient!
The technician did not call and was 30 minutes late, but did a good job once he got here. I was thankful that Jack from the office gave me a discount.
Really happy with my area rug cleaning! Fair pricing, my technician was very nice and took the time to inform me of my options and the pricing. Definitely will be using them again for future cleaning!
Expert technician! Prompt service, organized, thorough and the results were fantastic. Thanks so much!!
Had area rugs cleaned and patio furniture. Great job on all.
Jonathan and Roy just finished steam cleaning, and treating all things fabric in our house. The results are beyond my expectations, and they were so helpful explaining options and making me smile. Who knew I would be so happy walking around a chaotic house- since the carpets are still wet I can take the afternoon to appreciate their work.
Scott arrived on time, was very professional & pleasant. Did an outstanding job! Highly recommend Zerorez
Ceasar arrived on time. He was very efficient and professional with a friendly attitude. The rug look very good after he finished.
Price was much higher than first quote
The cleaning techs showed up on time and did an excellent job. They were also able to clean a nasty carpet stain in one of my rooms.
Great Service Thank you !
This was my second time in 6 months having Zerorez clean the high traffic areas in my home. I requested the same operator, Mr. Luis Calixto who arrived with a colleague. As before, he handled his business in a professional and congenial manner. The on site rug analysis and discussion about cleaning frequency…
Technician was thorough. He was communicative and open to our input.
Luis was very professional, friendly and helpful. He reviewed my Regis thoroughly and provided advice to help me decide. He was efficient and thorough. My rugs look amazing. I am so thankful for the service from Zerorez. Thank you! I will continue to recommended this company to others and use their service in the future.
Quick and easy! I had two address rugs that needed to be cleaned and I was able to set up same day cleaning. Communication was good and it only took about 20 minutes. I don't know why I didn't do this sooner!
Ronnie was very nice and respectful and did a great job!
These guys are great! They clean things I never expected to come out, they are thorough, reassuring, courteous and clean beyond your wildest hopes.
Great customer service over the phone and with the technicians. Clearly stated the service and expected outcomes. Performance was excellent at a reasonable price.
They were on time and very friendly. A fantastic job
Great service today always does a great job
Fernando did an excellent job. We took a walk through each room and we discussed the stain from a dog accident and explained how he can treat them. As of now we do not see any residual strains. We will see how it looks after it completely drives. He feels we shouldn’t see anything. I would love to have Fernando…
Ronnie was responsive, on time, did a very thorough job. He answered all my questions about keeping my rug clean.
Good job very detailed.
I have used Zerorez for years. They do an excellent job.
I’m extremely happy with Ronnie and Mason from Zerorez. Ronnie is the definition of great customer service. I was ready to replace our carpet, but they came in and made our floors look brand new. They cleaned the entire house—travertine, rugs, sofa, everything. Our home is now fully ready for the holidays.
Jovanny A. called an hour prior his ETA. He did a work thru of the job area. I initially scheduled to just have him clean our Shag rug. I asked about an estimate if to add more rooms & he professionally quoted a reasonable price with the help of the office personnel. Ended up having him/ ZeroRez clean 2 bedrooms,…
I’ve used Zerorez for both on and off site rug cleaning - they have been great both times. Quality work, friendly and prompt service/communications, and very reasonable pricing. I will definitely use them again.
My carpets look like new when Zerorez are finished. 9 year old carpets, 2 dogs, 2 cats and it looks brand new. Love this company
Efficient and excellent work with getting material stains out!
Zerorez always does a fantastic job. On time, polite & professional. The the house & furniture smell wonderful.
Prompt, thoroughly cleaned all areas & polite.
Great service rep. Professional and informative. Company provides a free room cleaning with blanket donation. Primary reason why i went with them.
Extremely impressed with the carpet technicians and their ability to explain next steps on the carpet treatment process and their professionalism. They were thorough and genuinely helpful and knowledgeable. Once the carpet dries, looking forward to seeing the final results. Thank you for sending your best…
Excellent service…arrived within time window, performed carpet/rug cleaning as expected, cleanup completed. Very happy repeat customer!!
Zerorez always does a great job on my carpets, upholstery, and tile. They're courteous and explain all pricing and options well. I keep calling them year after year to keep my carpets looking their best.
Mason did a great job. This is the first time I’ve used Zerorez and I would highly recommend them.
Amazing service was provided by Taoe. I hope I spelled his name correctly. From the time he walked in to the final touches he explained everything and very professional. I highly recommend Zerorez!!!
Karina did fabulous job on our carpets and area rugs. She was really polite and pleasant.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 3290 | $170–$334 |
| Pet stain & odor removal | 872 | $139–$360 |
| Area rug cleaning | 865 | $170–$447 |
| Upholstery cleaning | 818 | $189–$359 |
| Carpet steam cleaning | 336 | $176–$340 |
| Deep clean | 62 | $297–$471 |
| HVAC duct & vent cleaning | 23 | $292–$928 |
| Moving-related cleaning | 13 | $251–$705 |
