How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez San Diego
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez San Diego for 8 kinds of job.
Zerorez San Diego for carpet steam cleaning
Clear ✕All 339 Google reviews tagged “Carpet steam cleaning” · showing 40
I’ve been using ZeroRez for nearly 8 years, and I couldn’t be happier with their service! Ronnie always does an outstanding job. He is friendly, professional, thorough, and takes great pride in his work. My carpets always get the attention they need, and I really appreciate his consistency and attention to detail.
Excellent,efficient, nice guy Fernando!telling everyone. Thank you
Once again, I am very impressed by the quality of the technicians that your company has. Each one is knowledgeable, polite, andefficient in cleaning my carpets in a way that leaves them looking refreshed and staying that way longer than many services out there. I recommend the scotchgard they offer!
My carpets are so beautiful now and the old is new again!
The communication with Zerorez was great! I had to reschedule & they were right on it! Daniel & Mosses are an excellent qualifying team! They did an outstanding job on my carpet! I would recommend their services to all family & friends.
I have used Zerorez for 9 years now and they do a fabulous job everytime. I have Zerorez clean my carpet, rugs, and tile floors. They use a natural orange peel cleaner that leaves no odors or residue. No complaints and would highly recommend their services to all.
Very good 👍 they are the best carpet company in San Diego.They are the only one are I use
Angel did a great job!
My technician did a great job on my old carpet and great job on the couch and recliner. He was very professional and polite.
Thank you John. Once again our carpet and furniture looks great. It’s nice to count on Zerorez for our cleaning. John was friendly and efficient and did a great job.
Moses explained how the carpet cleaning worked. He was pleasant and fast,
Consistently the best quality and service. A friended recommended Zerorez a few years ago and we have used them annually ever since. Always on time, excellent work, and offering suggestions to help keep our carpets in excellent condition. Jesus and his partner were no different today than others in prior years.…
Another wonderful job Scott! Thanks for your years of taking care of our carpets and furniture.
The process of getting my carpets cleaned with ZeroRez is very straightforward. Log in to their website. Follow the prompts and make my own appointment. You can pick your most conveinient time frame for getting the job done. ZeroRez will send reminders and options for confirming or cancelling. When the technician…
SCOTT was my service rep and he called to say he was on his way. He showed up right when he said. He went over some options, and got right to work. He did a wonderful job and was a very hard worker . I will definitely request SCOTT next time.
Very pleased with the results and I will definitely use you again.
First time using this company. Great experience! The team arrived as scheduled and the work was completed professionally and in a timely manner. I will definitely use them in the future.
Again, Fantastic work! I added the tile and grout cleaning and I was shocked and amazed , so beautiful and like new!!!! Great job, so careful and detail oriented, Thank you very much!!! Jose was fantastic at his job
The tech was great!
On time, polite and efficient. Hector and Matthew did a great job. I highly recommend them and have used Zerorez for many years.
Always an amazing job and my carpets look brand new! Love how the yearly cleaning makes everything feel fresh and renewed.
Very efficient cleaners. Friendly and knowledgeable. They did a great job.
The technician was very prompt and did an excellent job.
My service technician Daniel was wonderful. He was very polite & informative and my carpets look amazing!!! Very happy customer!
Jose and Daniel were great. Professional and quick. Talked first what they were going to do and it. He got the stain out of the stairs.
Zerorez carpet cleaner is by far the best carpet cleaning company I have had over the past 30 years. Carpets stay cleaner much longer than any other product out there. Scott, who cleans my carpets is very professional and does an outstanding job. I will not use anyone else, but Zerorez. You should try them.
Excellent job and Luis was knowledgeable and went the extra mile to make sure everything was clean!
This was my second time in 6 months having Zerorez clean the high traffic areas in my home. I requested the same operator, Mr. Luis Calixto who arrived with a colleague. As before, he handled his business in a professional and congenial manner. The on site rug analysis and discussion about cleaning frequency…
Ronnie was great. He was very professional and did the best job we have ever had on our carpets. No odors (I am extremely sensitive)! I am amazed he was able to get some of the stains out! One caveat…the add said you get 3 rooms for $169 plus one room free. Our free room was a closet. That doesn’t include the fee…
Very nice and explained everything they did and were not pushy Did a great job! Roy and Boris were great
Called before arriving, Arrived on time. More expensive than my previous carpet cleaners.
Roy was very professional and worked very hard without any help and did a fine job.
Great customer service, Ronnie the technician was awesome. The rugs look brand new.
Timely and professional is how I’d describe my experience. I’ve had carpets cleaned several times by Zerorez and will call again in the future.
Been using Zerorez for decades. The only company I know that provides carpet, furniture, floor cleaning that is safe for humans, pets. Scott did an exceptional job.
Excellent job. Carpet is beautifully clean.He worked hard and the result is beautiful.
We have been using Zerorez for a few years now. Always do a great job, here on time and explain things we can do to keep our carpet cleaner between cleanings. With a hairy bulldog we need all the help we can get :-)
Service Tech, Luis, very professional and great customer service! On time snd my carpets look great. I only use ZEROEZ! I highly recommend.
Katrina did an awesome job. Clearly communicated the scope of work, was quick and professional. The place looks great.
Came early. Friendly and professional! Did a wonderful job. Highly recommend!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 3290 | $170–$334 |
| Pet stain & odor removal | 872 | $139–$360 |
| Area rug cleaning | 865 | $170–$447 |
| Upholstery cleaning | 818 | $189–$359 |
| Carpet steam cleaning | 336 | $176–$340 |
| Deep clean | 62 | $297–$471 |
| HVAC duct & vent cleaning | 23 | $292–$928 |
| Moving-related cleaning | 13 | $251–$705 |
