How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez San Diego
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez San Diego for 8 kinds of job.
Zerorez San Diego for deep clean
Clear ✕All 62 Google reviews tagged “Deep clean” · showing 40
I've used them for many years now. I could not be happier with the their service and performance. 100% recommend Zerorez.
Luis great at getting the carpets so clean. I highly recommend him for next time. My carpets again are so clean. Thank you
I have used Zerorez for 9 years now and they do a fabulous job everytime. I have Zerorez clean my carpet, rugs, and tile floors. They use a natural orange peel cleaner that leaves no odors or residue. No complaints and would highly recommend their services to all.
Very good 👍 they are the best carpet company in San Diego.They are the only one are I use
Professional and pride.They did a fantastic job with the carpets and pet odor removal. I have been using this business for 6 years and they have maintained that level of professionalism and performance. The carpets feel great and dry quickly. Will be continuing my use of them in 6 months.
Carpets
The whole experience was amazing from start to finish! Very easy to book with plenty of appointment options. Scott, the technician, was on time and so helpful, he walked us through the whole process. It was incredibly fast and the result was exactly what we were hoping for. Thank you!
Zerorex is AMAZING!! A huge shout out to the boys, for their kindness and service. Our carpet was filthy and before you knew it, it looked brand new. 100% satisfaction guaranteed!!!
Fernando S. was my amazing technician. He was very knowledgeable and courteous. He had a black light that showed me where all pet stains were. I would highly recommend Fernando and this company.
No soap residue on carpet so the carpet lasts longer
We have a puppy and two kids and our carpets showed it. Tanner was not only professional, but knowledgeable and on time. We will be sure to use Zerorez for any of our future carpet cleaning needs.
The technician, Scott, was timely, efficient and knowledgeable.
Always professional, effective and efficient! Pleasant staff, always very knowledgeable and friendly. Do a fantastic job each and every time. Pleasure to have in our home. Makes my 99 year old Mom proud of her house again!! ❤️
Great Job Keep-up the good work Jim
Tah and his partner every professional and knowledgeable, they did an awesome job on my carpets, travertine floors and couches. I highly recommend them.
George was FANTASTIC. Everything about the service provided was excellent and he was very friendly and respectful - he even called to say he would arrive early if that was okay (it was), did a very thorough job, and was finished before he was even supposed to arrive! The carpets were a complete mess and now they…
Carpet Cleaner was very nice, professional and helpful. I would definitely use them/him again!
Juan communicated at all times. Was very knowledgeable about their products and pet stain removal. I have an old dog and a new puppy, so this was really important to me and Juan whipped my carpets right back into shape. Will use them again!
I have used Zerorez for about five years..Thank you so much for making my home sparkle again .Thanks to the Ladies in the office and Drew for doing such a great job ...It's the only carpet company to use..I'am a lifetime Customer..😃.
Our carpet had multiple blood stains on it. I called the company and was given a next day appointment. Dillon, the technician, called 30 minutes before his arrival to notify me of his arrival time. He was courteous,, knowledgeable and thorough. We are totally satisfied with the result and will definitely be using this company again.
Had two 8x10 carpets picked up and cleaned and had wall to wall carpets cleaned along with steam cleaning of kitchen tile. All work was excellent. Both Scott (area rugs) and Mike (wall to wall and tile) were friendly, professional and helpful. We use Zerorez for all carpet services.
This is the first time using this service. Mike was very professional and had great knowledge of his job. Thank you for your great service. 👍
The technician was very efficient but the product itself has not won me over. This is the second time using Zerorez, I tried it again because it’s chemical free and I have cats. I paid the extra $80 for the removal of pet odor but the enzyme didn’t work at all. If you use a black light on the areas that were…
I have tried other carpet cleaning businesses and Zerorez is by far the best. Ronnie did a complete walk through of each room that needed to. be cleaned explained what would be done. Ronnie was friendly and professional. When I asked about doing my hardwood floors he took a few minutes to explain the process. Thank…
Carpet looks better than it ever has, much better than other carpet cleaners i have used over the last 20 years!
The purpose of the cleaning was to eliminate allergens that were causing a reaction to members of the family. The Zerorez guys were personable and worked hard the whole time they were on the job. The cleaning even gave my furniture a facelift! I'm a return customer and will definitely refer Zerorez to friends and family.
Elias, our technician, did an awesome job! We had been afraid to have anyone into our home to clean the carpet since COVID-19 hit, so it had been a while! Our carpet is also getting older with hard to clean traffic areas, so really pleased at how well it turned out!!! Thanks for helping us feel clean again!
Very good professional staff working for Zerorez carpet cleaning company. My tech Dennis did a great job with my carpet and area rugs. He was so knowledgeable about the product and what he will doing during the cleaning. I can only said I was truly please with the outcome of my carpet, staircase and area rugs.…
Great experience that’s all I can say.
I am so pleased with the outcome of my appointment and surprised my carpets came out so clean. I was in the market for purchasing new carpets but now I can wait a while longer. Your technician was very courteous, professional, informative, and friendly. Thank you Zerorez.
Easy to schedule and re-scheduleExtremely efficient and thorough cleaning of carpet and couch - Carlos was terrific!
The guys did a great job and were very helpful and informative regarding my carpet issues😎
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 3290 | $170–$334 |
| Pet stain & odor removal | 872 | $139–$360 |
| Area rug cleaning | 865 | $170–$447 |
| Upholstery cleaning | 818 | $189–$359 |
| Carpet steam cleaning | 336 | $176–$340 |
| Deep clean | 62 | $297–$471 |
| HVAC duct & vent cleaning | 23 | $292–$928 |
| Moving-related cleaning | 13 | $251–$705 |
