How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREZerorez San Diego
San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez San Diego for 8 kinds of job.
Zerorez San Diego for general carpet cleaning
Clear ✕All 3,303 Google reviews tagged “General carpet cleaning” · showing 20
I love that the process is clean without residue. Luis was professional, polite, knowledgeable & friendly. I also like that they give you a 2 hour window & call 30 minutes ahead of arrival. Repeat customer. Always pleased with how our carpet looks & smells. We have dogs so a fresh clean carpet is a pleasant outcome.
As usual great service. Isaac my tell was prompt, listen to my areas of concerns and it turned out beautiful. He made sure to give me some booties to use when coming it from outside until the carpet is dry Zero Rez is the best I have been using them for going on 30 Years Craig
Super friendly, well informed, and did a great job!
Excellent service, once again! The technician was very professional, thorough, and efficient! Thanks again! 👍
The technicians are always, very professional and friendly. Today was no exception. The technician arrived timely, and got to work made great suggestions based off of the condition of my carpets. The overall outcome looks fantastic!
Great service and great crew.! Very professional service team!
They always do a great job. I clean everything at my house and they’re awesome.
Hello, I have Zerorez company do all my Carpet cleaning, for My home and my Rental. The carpets always come out nice and clean and spot free!
On time, professional, good job...
Isaac did an excellent job working on well-worn carpets!
From start to finish it was a great experience. My second time using them but they'll be my continued go to for carpet cleaning.
Always professional and clean what I need cleaned! This time they did the mattresses and carpets. Thank you Zerorez!
Jose did an excellent job and his expertise was very obvious. Friendly, professional, and attention to detail describe his service.
As per usual, Mason did an amazing job. It's nice to use the same tech every time.
Got out some tough stains. Your techs are such wonderful kind young men.Always make my 20 year old carpet look new.
The guys arrived right on time & were very quick, efficient and professional
Zero rez were on time, friendly, they explained the entire process, were thorough and my carpets look fantastic! We have zero complaints 10/10.
Jonathon did a good job. He was friendly, helpful and professional.
Jose and his coworker did a fantastic job. My carpet had some major dirt tracked in. It looks brand new. They were professional and made some good recommendations on how to keep it clean. Highly recommend!
The technician was communicative and on time. He did a great job and the carpets look wonderful. No odor or residue after cleaning. The technician was very knowledgeable and explained things we had not heard before.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 3290 | $170–$334 |
| Pet stain & odor removal | 872 | $139–$360 |
| Area rug cleaning | 865 | $170–$447 |
| Upholstery cleaning | 818 | $189–$359 |
| Carpet steam cleaning | 336 | $176–$340 |
| Deep clean | 62 | $297–$471 |
| HVAC duct & vent cleaning | 23 | $292–$928 |
| Moving-related cleaning | 13 | $251–$705 |
