Experts Reviews · Company report
Zerorez San Diego logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%61+4.3Craft & service penalty91−0.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Zerorez San Diego

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 7,889 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez San Diego is better than 91% of carpet cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez San Diego is better than 92% of carpet cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez San Diego is better than 91% of carpet cleaning.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez San Diego is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez San Diego is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez San Diego is better than 61% of carpet cleaning.B
61

Reviews for your job

Customers hired Zerorez San Diego for 8 kinds of job.

Zerorez San Diego for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$292–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Rachelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always thorough and do a great job. Thank you!

Reasonable priceArea rug cleaningHVAC duct & vent cleaning
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Fast, well done, great techs.

Paid $450–500Reasonable priceUpholstery cleaningHVAC duct & vent cleaning
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had our HVACs and air ducts cleaned and sanitized, all non-toxic which is why we hired them. The service was efficient and everything was explained to us. The invoice was provided to us in the beginning so we could ask any questions if needed. Next up is to hire them for our carpet cleaning.

HVAC duct & vent cleaning
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have four cats and the ducts were not cleaned for awhile. The team gave the extra effort required to clean them.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Dylan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professional and courteous, explained every step thoroughly. And did a great job.

Paid $500+Great priceGeneral carpet cleaningHVAC duct & vent cleaning
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jose R and Daniel M were excellent in all ways, very polite, very efficient, and finished an impossible amount of work in one day. Our house looks great and our HVAC system is now free of all the gunk accumulating since our last cleaning 6 years ago

Paid $500+Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaning
Mika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our techs did a great job and we’re so happy to have clean air again. Cleaned/santizied our furnace, air ducts, and bathroom exhaust fans.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

We were thrown a curve when Daniel showed up without the right tools but that was not his fault. He was very professional and took care of the issue, doing what he could while waiting for Danny and proper tooling. When Danny showed up they worked together to clean our very, very, dirty dryer duct. Great job by both.

Paid $150–200Reasonable priceHVAC duct & vent cleaning
TalechiaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jose and Daniel at Zerorez were fantastic, so kind, professional, and thorough. They took the time to explain the entire process of Hvac & air duct cleaning and made sure everything was done right, from start to finish. I’m extremely happy with the service and the final results, my air is so clean, what a difference…

HVAC duct & vent cleaning
patrickLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service with fair pricing. Arrived on time and completed multiple tasks in a reasonable time. Thank you

Paid $500+Reasonable priceArea rug cleaningHVAC duct & vent cleaning
EmiliaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

excellent work, kind respectful service people highly recommend Hose especially!

General carpet cleaningArea rug cleaningHVAC duct & vent cleaning
MartiLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Zerores technicians were very professional and thorough. Before starting, they clearly explained all services and made sure I understood the pricing breakdown. I had both carpet cleaning and duct/system cleaning done. I have 3 smaller dogs and they have occasional accidents, but our carpets look like new again!

Reasonable priceGeneral carpet cleaningPet stain & odor removalHVAC duct & vent cleaning
M.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose and Jovani were terrific and explained everything.

Reasonable priceHVAC duct & vent cleaning
TracyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, on time, quick and efficient. And affordable. Dig the experience!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
AlexisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Upholstery cleaningHVAC duct & vent cleaning
JAYAa month ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceArea rug cleaningHVAC duct & vent cleaning
Ella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning
LizG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaning
Torey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Paid $500+Reasonable priceGeneral carpet cleaningHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
ChuLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $150–200Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal

Show more HVAC duct & vent cleaning reviews (3 more) →

Price

$277+5% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 71%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning3290$170–$334
Pet stain & odor removal872$139–$360
Area rug cleaning865$170–$447
Upholstery cleaning818$189–$359
Carpet steam cleaning336$176–$340
Deep clean62$297–$471
HVAC duct & vent cleaning23$292–$928
Moving-related cleaning13$251–$705

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