How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty81−1.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Seattle Carpet Cleaning
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,841 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Seattle Carpet Cleaning for 8 kinds of job.
Zerorez Seattle Carpet Cleaning for area rug cleaning
Clear ✕All 166 Google reviews tagged “Area rug cleaning” · showing 60
Kris did an absolutely fabulous job. We had our furniture moved and rented a rug doctor from a grocery store but got it home and it did not work. I called and I talked to Britany and she was very helpful and scheduled me for the next day. Great family business and they are the best and very reasonably priced!…
Great Tech, Jason is Awesome
Tim was Fantastic. Knowledgeable & explained the cleaning in detail. Easy to understand. He went above & beyond to help me with the areas of where are dog was sick.
Zerorez has been our choice for carpet cleaning for years now! We had the fortune of getting Chris today to clean two rooms and an area rug with several urine pet stains. Chris did an outstanding job!! He was so thorough and cleaned the carpets so well that they looked great! He explained the services and went over…
Jason did a great job. Very professional and conscientious and friendly. Highly recommend him.
Great reliable service. The carpets in our main walkways in the condo were very dirty and look incredibly better after the cleaning. The company was easy to work with to find a time and set up our service. We are happy with our cleaning.
Good response from all employees that I delt with. Quick and great work done by our cleaner. Happy to refer your company to others.
They cleaned our carpets and stairway and were proficient and did an outstanding job! Jason was great!
I had pet stains from years of pet accidents. I tried to remove them with my Bissell butt they would come back and the order would be released making my house smell like a kennel. Zerorez did a great job, my carpets and rugs look beautiful and my house smells clean.
Jason was over and beyond on his knowledge and workmanship and his personal character was more valuable than anything of value and with you having such a valuable associate in your arsenal explains the on going success that you experience. Take a bow Jason very well deserved
We had Zerorez perform carpet and rug cleaning today and are very happy with the service. Jason notified us of an approximate arrival estimate and he was right on time. He was professional, efficient and thoroughly. We would definitely engage Zerorez for our future cleaning needs.
I got my stairs shampooed and now they have more brown stains than they did before the cleaning. I’m sad. My couch is great!
Great costumer service, friendly & professional. He did a great job spiffing up my 2 couches. Did you see one of the pillows, I had no idea how dirty it was you can’t really tell when it’s Grey already but what a difference. I love Zerorez! Always been my go to.
The technician did an excellent job today very happy with the results.
The service worker Dray was very professional and performed the job with skill and care. He was personable and delivered the cleaning with exceptional results!
Adam was professional and efficient. Great product and fantastic service.
Dre was the best... Did a great job and is a pleasure to work with.
Excellent experience all around. Dre was friendly, knowledgeable, arrived on time and did a great job cleaning both carpets and area rugs. Happy customer who will be calling them again!
Very awesome hard working young Man went above and beyond expectations
I have had Zerorez clean a couch we got second hand in Renton. The tech was professional, clean and suggested we clean the hideaway mattress as well and he offered to add it on for no charge. Today had another tech come to our boat in Seattle and clean the carpets. Again super professional clean and friendly. He was…
Professional and quality services were provided. They also cleaned the grout in our bathroom and it looks so much better. Thank you Gavin and Jason!
Courteous and informative and it smelled great (clean nontoxic no fumes no cloying perfume) and most importantly looked dramatically better! Loved!
Wonderful ‼️‼️‼️‼️‼️
Tyler was friendly, on-time and the work was done fast and efficient.
The tech was awesome! He was friendly and was knowledgeable highly recommend
Third year running using Zerorez and I will continue to use them in the future. Friendly, courteous, professional techs. Do a great job cleaning my carpets. It doesn't take long to clean the rooms and I'm always happy with the results.
Quality service, knowledgeable staff. Carpets cleaned thoroughly with respect to my home from entry to exit.
We had them clean our area rug and our bedroom carpet that has seen better days. They were super quick, responsive and professional.
Devin was fantastic! Our carpets and upholstery have never been cleaner! He was super communicative on when he’d be at our house, then was very thorough with his walk-through before starting to clean. And as noted the results are fabulous. Highly recommended. We’ll absolutely have ZeroRez and Devin come clean our carpets again!!
Tucker was great, he knows the product and services, very knowledgeable as well as positive and professional. Will definitely recommend to friends and colleagues.
Tucker was here on time, checked out the situation, set up his equipment & did a very thorough & efficient job. He was very relatable, and I am very pleased with the service. Will definitely use them again & recommend to friends. The scheduling person was also really helpful & very nice to deal with.
Alec called to get ok to show up early. Detailed walk through and discussed specific stain areas. Worked thru the day to complete the job and the carpets and area rugs look great.
Dre was the best! Very knowledgeable, professional, quick and kind. I'll never use another service and will recommend Zerorez to everyone I know!
Ray was excellent! He called in advance of his appointment, was very professional, knowledgeable, friendly, conversant. He took the time to address my questions before he begin the cleaning. The carpets were cleaned professionally and in a timely fashion. This is the 3rd or 4th time we’ve used Zero, Ray was by…
Great service! Super fast, floors look great!
I really feel good my house is super clean. They offer a very great service I recommend anyone to work with them
My cleaning representative was very friendly and efficient. Did a good job.
Crew are always friendly and professional. Their work is thorough and efficient. Today's appt ended up well outside of my service window, however. Luckily, I was still available this evening for them to still do their cleaning.
We have used Zerorez for years. I love how there is no chemicals used or soapy water. The cleaned carpet always dries fast and there is no residue. We will continue to use Zerorez.
Thank you for another wonderful job!
I was very happy with the service
Great service and communication from initial online booking to cleaning. Very thorough, conscientious, kind to our animals. No up selling. Highly recommend!
You could tell right away Tucker, and his cleaning partner, took their job very seriously! They were professional entering my home wearing gloves, shoe covers and taking ample time discussing my specific cleaning needs. They went to work right away assessing each room, giving me advice on what was needed to get pet…
Our neighbor recommended ZeroRez and they delivered. BJ was the best. On time, on budget super friendly and l love how our carpets turned out. Highly highly recommend !
Technician was courteous, professional, knowledgeable, thorough, and efficient! Fantastic experience!
ZeroRez does amazing work. I won’t use any other carpet cleaning service. They always make my carpets look and smell like new.
Notified me when they were headed my way, showed up on time,! friendly and professional. Did a nice job cleaning my carpets. I would recommend.
Louie and Kyle were fabulous. They fully explained the process, were very professional and went above and beyond. Cleaned and treated all my carpets and tile. Pre treated and post treated pet stains. Couldn't be happier with the result. Will hire them again. My 8 uear old carpets look great and my tile and grout looks like new.
Very friendly
DJ was a pleasure and worked hard to do the best job possible.
Great job as always.
Technician has very professional, hard working, provided excellent customer service, and explained everything thoroughly.
The guy was on time, professional and did a great job. I will call them again
Jay arrived right on time. He was professional, thorough and did an excellent cleaning. He was also a very nice person to deal with. Our carpets look and smell awesome!
Our dog had a rough night and so we needed carpets cleaned right away. They had availability the same day. Margarito did an amazing job cleaning up a nightmare. Our rugs look almost new!!
Excellent service, everything came out like new. Will definitely use again. Thank you!
Alex was very professional with everything and I would highly recommend him, he will do a great job
Devin was terrific! He arrived on time. Devin advised and educated me on what was the appropriate technique for my area carpets. Upstairs he recommended for my (older) wall to wall carpeted rooms, to honestly replace some of the wall to wall carpet. I appreciated his integrity and recommendation that I wait. I…
Kyle from Zerorez was great. From start to finish, Kyle was pleasant, professional, and overall a great first experience for our family. We’d be more than happy to utilize zerorezs services again and recommend them as a company. Thank you again Kyle for being such a great ambassador for your company.
Jesus offered great customer service and the cleaning looks great as well. Thanks.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1014 | $170–$359 |
| Pet stain & odor removal | 445 | $203–$385 |
| Carpet steam cleaning | 194 | $170–$390 |
| Area rug cleaning | 166 | $164–$359 |
| Upholstery cleaning | 138 | $196–$359 |
| HVAC duct & vent cleaning | 23 | $614–$1.1k |
| Mattress cleaning | 7 | $126–$335 |
| Drapes & curtain cleaning | 2 | $207–$366 |
