How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty81−1.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREZerorez Seattle Carpet Cleaning
Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,841 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Seattle Carpet Cleaning for 8 kinds of job.
Zerorez Seattle Carpet Cleaning for carpet steam cleaning
Clear ✕All 197 Google reviews tagged “Carpet steam cleaning” · showing 60
Outstanding. Thorough, courteous, complete. Mindful of furniture. Carpet has never been so clean. Pricing very fair.
I had pet stains from years of pet accidents. I tried to remove them with my Bissell butt they would come back and the order would be released making my house smell like a kennel. Zerorez did a great job, my carpets and rugs look beautiful and my house smells clean.
We were so pleased with the carpet cleaning details Jason explained to us before starting. With that said, we highly recommend this company for the excellent job done on our carpets. All the coffee stains, granddog pet stains and my husbands garden shoes stains are gone in the family room and bedrooms. It looks like…
Kris worked exceptionally hard all day to clean our carpets and floors! The results are amazing!!
They did a fantastic job with a great price. Thanks guys.
Excellent service from Ryan. Professional and fast. Odor on carpet was removed efficiently
Jason was right on time, quick, and did a great job
The nice lady who took my call & made my appointment was was helpful and considerate. Jason who cleaned my carpets was friendly and informative, my newly clean carpet looks amazing.
Professional, friendly, and efficient service. Jason was excellent.
The technician was right in time and walked the house with me to see the project. He was very friendly and explained what he was going to do. He finished and walked me through which turned out very nice.
Amazing! Pet stains are gone! Yay!! Fantastic and worth every penny.
I absolutely love Zerorez. They, by far, do the best carpet cleaning! I have 3 dogs and after the carpet cleaning the carpets look new.
Love that they are nontoxic yet still 100% effective!!! Also very professional!!
Jason is the technician that cleaned the carpets and sofa. He was thorough took his time. Had me inspect the job after he was done. I appreciate his work
Absolutely amazing job! My cream carpet and couch are actually cream again, and I didn't think that was possible after 4 dogs. It all turned out so stunning and clean. My technician was super friendly and explained everything. Will Absolutelyuse again.
My carpet is clean at a reasonable price and as a Senior, I appreciate that.
I have used Zero Rez for years and I’m always 100% satisfied with their service. Jason Denny was our technician today. He Listen to my concerns, addressed all my issues with the carpet, and was an absolute blast to talk to! I highly recommend Zero as they do a wonderful job, especially when you’re concerned with not using nasty chemicals. Thank you Denny!
Jason arrived on time and was very clear about the scope of work. He was thorough, and our carpets have never looked so clean. Bravo, Jason and Zerorez!
Ryan was amazing, informative and confident and cleaned the most challenging stains! He was the very best carpet technician I've ever had! Thank you Ryan👌
Kris did an exceptional job! He was incredibly thorough and was able to remove spots that other cleaners couldn’t. He was friendly, professional, and efficient throughout the entire process. I highly recommend both Kris and Zerorez, and I’ll definitely be referring them to friends and family.
Jason Denny was great.
Had all carpets cleaned along all vents cleaned as well as the dryer vent.
Very professional and did an amazing job!
Ryan was on time and gave excellent service.
Technician Ryan was wonderful. He provided excellent advice and our carpets are clean and refreshed. Thank you, Ryan, Brittany and Zerorez!
The technician was friendly and thorough. Got out a really ugly spot in the bedroom that we thought would be impossible to remove. 3 times you've done our carpets and will call you again.
My first time using ZeroRez & I was very impressed. The technician did a great job cleaning my carpet. He was on time and very professional in explaining their process. I will definitely be using them again.
Quality experience managed by knowledgeable technician. Without question we will continue to use Zerorez.
Great Job. Great Technician.
i am a repear customer at this point and honestly love the service. thank you so much team, and today thank you ryan!
Very efficient and thorough job...friendly and professional service technician...great value...no chemicals! 2nd time with Zerorez, and totally sold on their quality of service... 10+ year old carpets look amazing and brand new! Odors are gone! Whole-heartedly recommend!
I highly recommend Zerorez for all your. Carpet cleaning needs. They are a great team from the time Brittney called to set up my appointment to the time Ryan left after providing great service. Ryan was on time per his eta notification, professional and respectful taking the best care in our home. He got right in…
Ryan was very professional and helpful in explaining the entire process.
Had a large 12 by 15 wool area rug shopped around and Zerorez had best pricing and used high heat with no soaps. The technician showed up on time and did a great job Happy with the service
Jason was over and beyond on his knowledge and workmanship and his personal character was more valuable than anything of value and with you having such a valuable associate in your arsenal explains the on going success that you experience. Take a bow Jason very well deserved
amazing cleaning result, great customer service!
Ryan is a good technician with an easy going personality, and knows his business! I’d ask for him again 👍
Always very pleased with the professionalism and quality work!
Jason was great! Thank you. Give him a raise!
Wonderful products and friendly knowledgeable staff! Kris did an excellent job. He is great at explaining the process and how the products work. He was also very efficient. We have pets and boys and had a lot of really tough stains. He got the stains out of everything and after he was done the house smelled and…
Ryan was excellent! Very thorough in his pre-cleaning analysis. Gave excellent advice and provided an estimate. He executed a 3-step thorough cleaning and my carpet is now clean, fresh, soft! Ryan was great! Thank you!
Carpets look very clean and smells great. I slipped on the vinyl floor after getting the cleaning fluid on the bottom of my slippers. Landed hard on my hip and hit my knee on a bench. But nothing broke. The substance used is way too slippery! Chris was very good though. Helpful, thorough and fast! Thanks Chris!
Zero Rez did an excellent job cleaning our aging carpet. It looks refreshed and so much cleaner. Professional, thorough, and well worth it. Very pleased with the results and highly recommend!
Ryan did a great job cleaning our carpet. Gave us the complete rundown on the preparation and went to work. Completed the work within the estimated timeframe. I would gladly choose to work with Zerorez and Ryan again.
Great communication and pleased with service.
Superb job by Ryan! Have used this carpet cleaning company for a number of years and am always pleased. Great customer service from receptionist to the technicians. I highly recommend Zerorez!
Jason was great!! Worked hard bringing equipment up to third floor. He was friendly and conscientious in doing a great job. Thank you Jason!!
Jason did a great job. Carpets look really good. He even spent extra time trying to remove a stubborn stain because I forgot to let him know it's an old candle wax stain. Company was good at communicating when he would arrive.
Kyle did an expert job of cleaning our carpet! Very efficient also :) Thank you!
My new house stink and has lots of cat hair specially the carpet from previous owner. Ryan did a good job on carpet cleaning, it’s looks clean and smell much better. Recommended 👍
My carpets look amazing and Amazing customer service. Will definitely call them again.
Cleaner did great job, found so much more dog fur than we were able to. Everything looked so much cleaner. Thank you!!!
Chis, the technician worked his fanny off for 3 hours. Our carpet never looked cleaner.
Kris was great. Cleaned up a troublesome wine stain. Explained everything ahead of time. Highly recommend
Jason was very friendly, on task and very knowledgeable. He removed stains that others have not been able to. Going to request the same technician for the next cleaning.
On time, professional, and did a great job.
On time good work friendly
Technician was on time, professional and personable!! The carpet looks great
Very courteous and thorough service. Took the time to point out various areas of loose carpeting he discovered in our new home. He even offered to help unload items from our storage container. I was able to unbury our sectional and asked last minute to add upholstery cleaning which he gladly did!
Carpet cleaning was so good, I married the technician! Zerorez was able to get out a stain that mopping and scrubbing couldn't and left the house looking great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1014 | $170–$359 |
| Pet stain & odor removal | 445 | $203–$385 |
| Carpet steam cleaning | 194 | $170–$390 |
| Area rug cleaning | 166 | $164–$359 |
| Upholstery cleaning | 138 | $196–$359 |
| HVAC duct & vent cleaning | 23 | $614–$1.1k |
| Mattress cleaning | 7 | $126–$335 |
| Drapes & curtain cleaning | 2 | $207–$366 |
