How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez
Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,300 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 123 Google reviews tagged “Carpet steam cleaning”
Tyler did an amazing job on my carpets today. I’m giving him a 10!
This is my 3rd or 4th time to use this company and I’ve always been pleased with the service—until now. The cleaning was fine, but the nice guy who did it needs more training on communication regarding services and service charges. He was very confused/confusing, and the more clarification I tried to get, the more…
The carpets look new and I know from experience that they will continue to look great!
Excellent
The technician was awesome. He did a great job! I would highly recommend them!
Very nice man who did the carpet cleaning. I definitely will use them again.
Did 3 rooms on this the 6th time I’ve used them. Done in well under two hours and was able to get out a couple of stains that were tough. We always discuss the whole process and then made sure I was happy before he left. Will continue to use them.
Very friendly and caring gentleman. Would love to have him back when needed.
Taylor was very prompt, courteous, and professional. Did a thorough job.
Did a phenomenal job! Update, had a issue with a smell in a room. Lloyd came back out and again did a great job, smells amazing now. He even "fluffed" the carpets in heavy traffic areas. I've used this company three times now and would highly recommend.
Lloyd was the best. Very professional and very helpful. Great attitude and very funny. He’s a true asset to your company.
Joshua was wonderful and provided excellent customer service. He went over pricing before he got started and explained everything in detail. My carpet and upholstery look beautiful. I will be able returning customer.
Lloyd did an excellent job for us! Highly recommend!
Excellent job 😃 Josh, is a very knowledgeable young man does excellent work, and very pleasant to around.
My carpets stay cleaner longer with this service than any other I have ever used. Professional and speedy service. They will recommend helpful additional services but do not press or hard sell.
Lloyd was thorough and explained everything before getting started. He confirmed which rugs were wool vs synthetic and then performed the work efficiently. Once complete he again explained the post care instructions. They require some drying time but I’m looking forward to having clean rugs!
RJ was great! Very polite! He did an amazing job. My carpet looks brand new😀
Very friendly, knowledgeable, made sure all was up to my expectations
Called to set an appointment for $109 coupon I received and fell for that bait. The appointment setter told me it might be $210 if I had stains. Well, the tech shows up and tells me it’s $580 or the can’t guarantee the cleaning. So I did the $210 after being guilted into signing the no guarantee. Huge bait and switch and the carpets aren’t even clean
Carpet looks good - Really nice customer service
I used to hire Stanley Steamer to help with our rugs but I’ve hired Zerorez for about four years and I’m very happy with their service. I especially like their excellent personnel and hard work. Chris was very helpful. We were both amazed at how the carpet upstairs was spotless afterward.
This was the first time for us to use Zerorez for carpet cleaning. Taylor was our technician and we were very pleased with the job he did. The carpets look great! Our appointment was scheduled for 10:00 but he finished earlier than expected on the job before us so he called to ask if we would like him to come on to…
Super fast and very knowledgeable about what all needed to be done. Excited to see how it all looks once it drys!
Great service
Joshua did a great job on our carpets!! He was very efficient, very professional and very courteous. The employees are trained well, and are very knowledgeable. Highly recommend!
They did an excellent job. Would highly recommend.
Josh was informative, professional, and timely. He worked efficiently, taking a lot less time to complete my cleaning than I expected.
Employee was professional, polite helpful easy to talk to. He was himself which I really like.
First there was a mix up with my appointment. Diago was very helpful and took care of it and scheduled Adam to come the same day as my appointment was originally for. Adam was very knowledgeable and I approved of what he suggested. After he left I noticed some pet smell was still there. I called him and he came back…
Wonderful job. My carpet looks brand new again. All my stains are gone. Please with the work. Highly recommend And planning to do my tile and fabric chairs next week thank you outstanding job
The service from ZeroRez was amazing! Our puppy had peed and pooped in our bedroom probably 100+ times and we definitely needed a deep cleaning! Taylor was our cleaning expert and he called about 15 minutes before he arrived and got straight to work once he got here. He gave us options for other areas we needed…
An excellent job with carpet cleaning. Would highly recommend zerorez.
Chris and Kaleb were absolutely the best! Friendly, professional, knowledgeable and very kind to my distressed cat and dog😊. I have before and will continue to recommend Zero Rez to friends and family! If there were more than a five star rating they would both have the max!
We were so happy we decided to go with Zerorez, Josh was amazing he walked us through the whole process it was very good experience. He did a four steps process spray, scrubbing, steam and succión. We highly recommend this company.
Super quick and easy! Super informative and got me what was best for my situation!
Taylor, your technician is professional & prompt & completed a fantastic job!
Had a fantastic experience with Zerorez today. I had a heavily stained carpet in the game room and now it looks great!
Great tech. Great results. Our floors feel so clean.
Loyd, an outstanding young man. Friendly, hard worker. Extremely knowledgeable in you Products. .
Very happy with the price and results! Lloyd was great and did a good job!
It was a very pleasant experience. The gentleman arrived when he said he would and done an excellent job.
Very impressed with the cleaning of my carpets, and especially the the pad in the front room. It cleaned up quite nicely. He did a great job.
Technicians we’re on time, courteous, friendly, and did a great job.
Great product.
Lloyd was our technician. He was on time and professional. His quality of work was excellent. I would definitely use him again
Could not be more impressed and satisfied with the quality of work done on my carpet. This is older carpet with pet traffic and it looks fantastic. Inspired me to by new pillows for the couch. Justin was professional and courteous. Highly recommend Zerorez!! Had Zerorez back today to get ahead of the holiday rush.…
I was highly impressed with zerorez! They called before showing up, talked me through the process, educated me on products and care for my carpet, kept me aware of what they were doing and their progress, gave me a good price for add ons, and were very kind! I will be using them forever! They also use their own…
Paid so much attention to detail and made everything sparkle!
The guys from Zerorez were fantastic and did an amazing job! Very professional and my carpets have never looked better! I’d recommend them to anyone wanting a deep cleaning.
This was the first time using Zerorez. The guys were very professional, explained things well. I will definitely recommend them to my friends.
Carpet guys extremely professional and thorough. My carpet is about 20 years old and after ZeroRez is looks great!
Zerorez of Tulsa did an amazing job of cleaning my carpet. Talon was very courteous and professional. He explained everything. He finished in less than an hour. Talon is a great representative this company. Thank you so much.
Chris arrived on time and was very personable and professional. His work was quick and very thorough. I really appreciated that he kept me up to date with what was occurring. I would highly recommend Zerorez to anyone wanted professional, thorough cleaning of their carpet and tile.
On time. Very thorough. Excellent outcomes! Courteous. Very pleased
James was very thorough, explained the cleaning process and used a seaweed, orange peels, lemon peels cleaning process. He explained the different types of cleaning. We had pet stains. And pet accidents, and coffee spills. Our carpet looks very clean; very well done. Thank you James for teaching us how to create a…
I’m very impressed w/the results and I got a lot more insight on carpet cleaning the wear and tear and how and what makes carpets dirty. I’m definitely going to stay on top of getting ZeroRez out to my house regularly. Very satisfied w/this company👌🏽
What a fantastic, hassle free, experience. Great price, great value, and stellar work. Highly recommend, and Patrick T was impressive.
Patrick did a great job. The reviews are spot on. I would recommend and will use it again.
Cleaned vents and air returns
The technician that came was very thorough in explaining every step in the process. He offered us options on cleaning our rug and carpet. There was no pressure and gave us a good price for the work he did. He was on time and also called before he came and said he was 15 minutes away. I have pet the spots were…
Nick was professional and courteous at all times. He patiently explained what was needed and then did everything I asked. The carpet looks brand new, I couldn’t be more pleased!! Thank you.
Great experience with Zerorez. They called 30 mins in advance and showed up when they said they would. Very professional and informative. I will definitely use them again.
Patrick was very detailed in explaining process and what the expectations would be. Did the work very professionally and courteously.
This is our 2nd time with different carpet and ZeroRez did not disappoint. Our carpets look brand new and the Tech was amazing and went above and beyond. Before you look into other companies give them a try you will be amazed how much they can help with your carpet and area rugs. I have 3 small children and 3 large…
Hard wood floors cleaned and carpet cleaned.. turned out very good.
Very professional and great quality work!
Chris did an amazing job removing pet stains and general cleaning
Great experience! Patrick was amazing!! Very friendly and professional!!
Very thorough and aware of cost.
Excellent job on the carpet. The young man was very helpful and courteous. Explained everything first. Not a pushy "salesman ". Thank you...
Customer service was great
Worker was on time, courteous, explained what he was doing and did a very good job. I was happy to get my carpet carpet done right away.
He did a wonderful job!!! Better than I even expected. It was amazing!
Great job! Would recommend!
Very honest and open about what to expect. Offered additional options in a helpful, not pushy way. Turned out to be much, much better than I had hoped for! The nice young man answered all questions and was very professional.
Chris was very professional had alot of knowledge
Thank you to the professional who came into my home he was kind and did a great job.
ZeroRez Lived up to their advertising. Everything from start to finish, the quote to the technician (Nick) and everything in between and after was exactly how and what they said it would be. My upstairs area looks brand new and smells absolutely amazing, my area rug downstairs which both my dogs thought was a potty…
Zero Rex did excellent work. My carpets were very dirty but they did an excellent job explaining the process and cleaning my carpets. They were very careful to protect my walls and furniture from damage during the cleaning process. I would highly recommend them!
They have never failed me. Always been there when they said they would. And there's never been any issues.
Very thorough, professional job. The house looks and smells great!
This was a GREAT value with no hidden extra costs, stated the fee before cleaning. Had previous carpet cleaners that added $75-$100 after for chemical water disposal. Also NO pressure for add on’s. Nick was awesome very professional yet very friendly explaining things as he cleaned. Definitely recommend & will use again!
Our technician James was extremely knowledgeable and informative! He provided a fast and thorough cleaning of two rooms being in and out of our apartment in less than an hour! Highly recommend this company especially if you end up with one of the more experienced technicians like James!
They gave me a detailed layout of what he was going to do and took his time not rushing through the process and it looks great!
Technician did an excellent job explaining various stains and how to treat them. He did an excellent job cleaning the carpets.
Jason did an awesome job on our massive tile areas and carpets throughout. We’ve used Zerorez before and will continue to use them! They always do a great job!
Nick J did a fabulous job cleaning my 15 year old carpet. He was very professional and explain each step in detail. I would give him and Zerorez a 10 for a job well done.
Very knowledgeable about different carpet types and did a wonderful job!! We are selling our house and he made it look amazing!!!
My technician Chris was/is AMAZING!...Extremely professional and kind!...I HIGHLY recommend Zerorez Tulsa and I am Grateful to Them!
Great service. Technician explained everything and did a great job.
James was our tech. He was a few min early which was impressive to start things out, and then add that he talked to me like a longtime friend, explained the whole process first, went around the whole house with high power black light to find all areas of pet pee, throw up or any other “stuff” that needed extra…
Reed helped me set up my appointment and honored the email discount I had received, Patrick called to say he was running ahead of schedule so he was able to start and finish before he was even scheduled to be here. He explained all the steps and options open to me and was very respectful of me and my home. I will use Zerorez again and request Patrick.
Chris did a fantastic job & carpet looks brand new! We added the protectant this time to help keep it that way!!
Our technician was awesome! Very polite, laid back and knowledgeable. Did a great job, would be happy to have him again next time
I would use the service again the technician did a great job. The service they provided what's superb
Did a great job. Extremely nice and courteous technicians.
Oh my gosh I’m amazed at what a good job they did and how respectful they were and personable. I even hired them to clean my air vents and my dryer vent so they will be coming back! Very impressed. I will not use anybody else!
James serviced us today and he was amazing. He took his time,he was very polite and informative. I have recommended Zerorez to my family and friends!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1019 | $126–$277 |
| Pet stain & odor removal | 364 | $126–$366 |
| Area rug cleaning | 196 | $126–$404 |
| Upholstery cleaning | 135 | $169–$297 |
| Carpet steam cleaning | 122 | $146–$309 |
| Drapes & curtain cleaning | 4 | — |
