How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez
Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,300 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,023 Google reviews tagged “General carpet cleaning” · showing 40
The serviceman explained thing throughly. He was very thorough and and very knowledgeable and friendly. Did a great job! Thank you ZeroRez
Excellent job
The representative was knowledgeable and professional he did a good job at explaining the process and the other add-ons to the service.The people that did the carpets were very nice and did a great job.
Excellent service and communication by tech Chris and Dillon. Provided on-time service and showed excellent care in all the work that was done. These two proved to be a highly professional team.Would highly recommend ZeroRez to anyone looking for carpet cleaning! Highly reliable and efficient as well!!!
Super nice young man! Very polite and professional. The carpets look amazing! EXCELLENT JOB!! Would recommend them highly! Floors dry quickly.
Great communication. Great customer service.
Great job, friendly, knowledgeable.
Very professional and Josh did a great job.
Lloyd was such a nice young man. He was very knowledgable and helpful. He definitely knew his business inside and out. He was fast and efficient at his job, and was friendly. I will definitely ask for him in the future.
Tyler did an amazing job on my carpets today. I’m giving him a 10!
Garret did a great job. He was prompt and friendly and we would hire him to clean our carpets again.
Friendly, quick and great service
I had a carpeted room cleaned. Wow. What a difference. Justin was fantastic. I will definitely be using Zerorez again.
Very respectful, helpful and did a great job.
Did a great job and was very helpful and professional
I have used ZeroRez several times now. I’m always very happy with the results. They are very professional, courteous, and thorough. I highly recommend them.
I am happy with the service provided. The technician was on time and explained everything. Great job.
Jesse explained the cleaning process in detail and what makes ZeroRez unique. He was thorough and the results were excellent. I am very pleased!
Great, Cody was knowledgeable and professional. Good job!
Repeat customer. Lloyd is great, very thorough, and friendly!
Always so helpful-quick-and explain everything so I can understand it and make my choices!
Garrett was awesome even when electric was off and he had to come back once it got turned back on! And everyone trying to get me rescheduled/make changes on a crazy Monday morning were great too! Thank you.
Easy to make an appointment with great communication from the company. Technician Josh was very professional, efficient, and friendly. I would highly recommend him and the company for your cleaning needs.
Very professional, efficient, and very knowledgeable. Also had a great personality
Timely and efficient carpet cleabibg! Great service!
Jesse at Zerorez was so personable! We love our carpet and tile. Recommend highly!
Tech was not only prompt, but he called to ask if he could come early. Carpet turned out really good and the price was reasonable.
Jesse did amazing, I got the extra services and no joke, my carpet looks brand new again.
Love having them come to take care of our carpets! They are fast to schedule, and always friendly and helpful in discussing the maintenance of our floors. I have peace that their products are cleaner then other companies too!!
This company is amazing. They requested early arrival which worked for my schedule, they did the 3 services that had been quoted in a very efficient manner, and were super nice and good people. I didn’t have terrible stains, but the final product makes everything look brand new. I couldn’t be happier. Definitely recommend.
Frienfly, clean and efficient .
Tech did a great job getting our carpets cleaned. He was on time and explained everything he would be doing. I will definitely be calling them again.
Josh did a great job. He was very kind and considerate and was transparent with me to understand my options! I will be calling them in the future!
Just came to clean our carpets after a cat pee accident and it now smells amazing! Will definitely be a repeat customer
My carpets look brand new.
The tech, Garret, did an excellent job. He arrived on time, very polite. Protected everything as he worked and did the job quickly and it looks brand new. He also explained what he was doing and how it works. He explained the 30 day guarantee that I knew nothing about. Great going man.
Great service! Taylor, our tech, did a great job explaining everything and cleaning our carpets and cushions!
Explain the process did an excellent job.
They did a great job, as usual. From quoting to completion, their staff is great and a pleasure to work with. Probably the 4th time I’ve used them and there will definitely be a 5th.
Tech was very professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1019 | $126–$277 |
| Pet stain & odor removal | 364 | $126–$366 |
| Area rug cleaning | 196 | $126–$404 |
| Upholstery cleaning | 135 | $169–$297 |
| Carpet steam cleaning | 122 | $146–$309 |
| Drapes & curtain cleaning | 4 | — |
