How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez
Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,300 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 365 Google reviews tagged “Pet stain & odor removal” · showing 60
The serviceman explained thing throughly. He was very thorough and and very knowledgeable and friendly. Did a great job! Thank you ZeroRez
Very professional and Josh did a great job.
Lloyd was such a nice young man. He was very knowledgable and helpful. He definitely knew his business inside and out. He was fast and efficient at his job, and was friendly. I will definitely ask for him in the future.
Tyler did an amazing job on my carpets today. I’m giving him a 10!
Filling this out for Pam Coyle. He was very kind, courteous and answered all questions, will be recommending to family and friends!
The carpets look new and I know from experience that they will continue to look great!
Great experience as always, with Zero Rez. Josh, our technician, was friendly, knowledgeable, and did great work!
Josh was very responsible, professional, prompt. I just got the carpet cleaned and it looks good! I paid $130.00 and I am pleased👍🏽👍🏽👍🏽
Great communication, carpets look great! Cody was quick and got the carpet really clean!
Chris was very nice and did a wonderful job on my very dirty carpet.
I use Zerorez once a year and they always do a great job on my carpet! Their representative, Lloyd, explained the services well and was kind, quick and efficient. And a dog person which was a bonus for our little puppy! I’ll definitely use Zerorez again.
Lloyd was the best. Very professional and very helpful. Great attitude and very funny. He’s a true asset to your company.
Lloyd did an excellent job for us! Highly recommend!
Excellent job 😃 Josh, is a very knowledgeable young man does excellent work, and very pleasant to around.
My carpets stay cleaner longer with this service than any other I have ever used. Professional and speedy service. They will recommend helpful additional services but do not press or hard sell.
Excellent service every time. Our technician is Chris and we get top notch service. We wouldn't use anyone else. Carpets look great every time with no issues!
We've had Zerorez out a handful of times over the years and always have a good experience. Our technician, Caleb, was on-time, friendly, and easy to talk to. Our two large rooms were done in less than an hour. 10/10 for Caleb!
Joshua did a great job on our carpets!! He was very efficient, very professional and very courteous. The employees are trained well, and are very knowledgeable. Highly recommend!
Employee was professional, polite helpful easy to talk to. He was himself which I really like.
First there was a mix up with my appointment. Diago was very helpful and took care of it and scheduled Adam to come the same day as my appointment was originally for. Adam was very knowledgeable and I approved of what he suggested. After he left I noticed some pet smell was still there. I called him and he came back…
Wonderful job. My carpet looks brand new again. All my stains are gone. Please with the work. Highly recommend And planning to do my tile and fabric chairs next week thank you outstanding job
The service from ZeroRez was amazing! Our puppy had peed and pooped in our bedroom probably 100+ times and we definitely needed a deep cleaning! Taylor was our cleaning expert and he called about 15 minutes before he arrived and got straight to work once he got here. He gave us options for other areas we needed…
Excellent service. My carpets look wonderful and clean. Technician Lloyd was very knowledgeable and friendly. I really enjoyed his fun and friendly personality. He was really great. Thanks Lloyd. He did a great job
Zero Rez did a great job! Pet stain came up in rug. Fast and friendly service!
Patrick was professional in all areas, from being well groomed, to excellent customer service. Very thorough on explaining process and realistic expectations. Appreciated his up beat positive attitude, excellent ambassador for the company. Will use them in the future, great value - did not disappoint.
I only use this company to clean my carpet and furniture. It actually feels clean instead of sticky. The gentlemen who cleaned my carpet wore shoe covers and a mask and was professional and polite.
I am in Wisconsin but had zerorez come in to the home I purchased in OK. It's been a little over a year and so I'm having Zerorez back just to do fall freshen up. Chris was our guy so friendly, helpful and explained everything he did and why. So happy with this company. It's year 3 in Oklahoma and I had Zerorez…
Zerorez is the best cleaning company I’ve ever had. Give them a try - you won’t be sorry.
Very pleased with our clean carpets! Nick was on time, friendly, informative, worked hard and was respectful of our home. No complaints!
Professional tech. Told me everything he was doing. Very personable and engaging.
Technicians we’re on time, courteous, friendly, and did a great job.
Terrific service! Carpets look clean and fluffy.
Great product.
I've used this company twice now. The first time they cleaned my living room upholstery amd this time bedroom carpets. So pleased both times! Love that freshly cleaned smell, no heavy perfumes or chemical smells. Will definitely call again and again for any carpet or upholstery cleaning I need. Thank you!
Lloyd was nice and friendly and did a great job. My old carpet looks and smells wonderful.
Fantastic work and great people!!!
The technicians were so pleasant and took time to explain the process. Very professional group!
Chris K. took very good care of us. He answered all my questions, and did an excellent job cleaning my carpet, area rug, and sofa. Everything was overdo for cleaning. My dog has made the sofa his and now there's no smell of him. There's no smell at all, which is wonderful! I do not want the chemical perfumes that…
Awesome! I’ve used several different companies for carpet cleaning over the years, but the carpets have never actually looked or smelled so good. I also had them clean my wood flooring and they were able to breathe some new life back into my 23 year old wood floors. Carpet and wood flooring was fully evaluated and…
Very professional and did a great job !
I was highly impressed with zerorez! They called before showing up, talked me through the process, educated me on products and care for my carpet, kept me aware of what they were doing and their progress, gave me a good price for add ons, and were very kind! I will be using them forever! They also use their own…
Paid so much attention to detail and made everything sparkle!
All of the above
On time texted and called before arrival. Explained everything before and after the service.
Nick and his coworker did a fantastic job. Timely and professional, answered all of our questions, and the job was both thorough and quick. Our home smells fantastic and our carpets look amazing. We will be repeat customers in the future!! Thanks guys!!
Nick did a wonderful job This is the 2nd time I’ve used Zerorez and know it won’t be the last…incredible!
The young man was very professional.
The guys from Zerorez were fantastic and did an amazing job! Very professional and my carpets have never looked better! I’d recommend them to anyone wanting a deep cleaning.
I was very happy with their service. They explained my options and what I could expect from each. They didn't try to pressure me into anything I couldn't afford.
This was the first time using Zerorez. The guys were very professional, explained things well. I will definitely recommend them to my friends.
This was my third time using Zerorez. Always a great quality and efficient experience.
Carpet guys extremely professional and thorough. My carpet is about 20 years old and after ZeroRez is looks great!
Zerorez of Tulsa did an amazing job of cleaning my carpet. Talon was very courteous and professional. He explained everything. He finished in less than an hour. Talon is a great representative this company. Thank you so much.
Matt was on time, very professional and explained the cleaning process very well
Yes Chris was very helpful He explain in detail what they do. Very kind and did a good job. The true test is will some of the spots come back. Then he said he would come back with no charge. I liked not using soap. Great customer service.
Very prompt and informative. I will use this company again. Left the room cleaned and refreshed
Chris Kirkpatrick is a wizard he is professional as they get .he did an amazing job on our carpet it looks brand new and we had puppy stains on the carpet this is 2nd time we have used zerorez and they did not disappoint will continue to use zerorez and we will ask for Chris thanx again Chris you are much appreciated dan and Michelle skora
Chris arrived on time and was very personable and professional. His work was quick and very thorough. I really appreciated that he kept me up to date with what was occurring. I would highly recommend Zerorez to anyone wanted professional, thorough cleaning of their carpet and tile.
On time. Very thorough. Excellent outcomes! Courteous. Very pleased
I appreciate the honesty about what treatment was best for our situation. James Croudy is very polite, prompt and professional. We have used him a couple of times and will continue to request him.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1019 | $126–$277 |
| Pet stain & odor removal | 364 | $126–$366 |
| Area rug cleaning | 196 | $126–$404 |
| Upholstery cleaning | 135 | $169–$297 |
| Carpet steam cleaning | 122 | $146–$309 |
| Drapes & curtain cleaning | 4 | — |
