How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez
Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 2,300 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 6 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 365 Google reviews tagged “Pet stain & odor removal” · showing 140
The serviceman explained thing throughly. He was very thorough and and very knowledgeable and friendly. Did a great job! Thank you ZeroRez
Very professional and Josh did a great job.
Lloyd was such a nice young man. He was very knowledgable and helpful. He definitely knew his business inside and out. He was fast and efficient at his job, and was friendly. I will definitely ask for him in the future.
Tyler did an amazing job on my carpets today. I’m giving him a 10!
Filling this out for Pam Coyle. He was very kind, courteous and answered all questions, will be recommending to family and friends!
The carpets look new and I know from experience that they will continue to look great!
Great experience as always, with Zero Rez. Josh, our technician, was friendly, knowledgeable, and did great work!
Josh was very responsible, professional, prompt. I just got the carpet cleaned and it looks good! I paid $130.00 and I am pleased👍🏽👍🏽👍🏽
Great communication, carpets look great! Cody was quick and got the carpet really clean!
Chris was very nice and did a wonderful job on my very dirty carpet.
I use Zerorez once a year and they always do a great job on my carpet! Their representative, Lloyd, explained the services well and was kind, quick and efficient. And a dog person which was a bonus for our little puppy! I’ll definitely use Zerorez again.
Lloyd was the best. Very professional and very helpful. Great attitude and very funny. He’s a true asset to your company.
Lloyd did an excellent job for us! Highly recommend!
Excellent job 😃 Josh, is a very knowledgeable young man does excellent work, and very pleasant to around.
My carpets stay cleaner longer with this service than any other I have ever used. Professional and speedy service. They will recommend helpful additional services but do not press or hard sell.
Excellent service every time. Our technician is Chris and we get top notch service. We wouldn't use anyone else. Carpets look great every time with no issues!
We've had Zerorez out a handful of times over the years and always have a good experience. Our technician, Caleb, was on-time, friendly, and easy to talk to. Our two large rooms were done in less than an hour. 10/10 for Caleb!
Joshua did a great job on our carpets!! He was very efficient, very professional and very courteous. The employees are trained well, and are very knowledgeable. Highly recommend!
Employee was professional, polite helpful easy to talk to. He was himself which I really like.
First there was a mix up with my appointment. Diago was very helpful and took care of it and scheduled Adam to come the same day as my appointment was originally for. Adam was very knowledgeable and I approved of what he suggested. After he left I noticed some pet smell was still there. I called him and he came back…
Wonderful job. My carpet looks brand new again. All my stains are gone. Please with the work. Highly recommend And planning to do my tile and fabric chairs next week thank you outstanding job
The service from ZeroRez was amazing! Our puppy had peed and pooped in our bedroom probably 100+ times and we definitely needed a deep cleaning! Taylor was our cleaning expert and he called about 15 minutes before he arrived and got straight to work once he got here. He gave us options for other areas we needed…
Excellent service. My carpets look wonderful and clean. Technician Lloyd was very knowledgeable and friendly. I really enjoyed his fun and friendly personality. He was really great. Thanks Lloyd. He did a great job
Zero Rez did a great job! Pet stain came up in rug. Fast and friendly service!
Patrick was professional in all areas, from being well groomed, to excellent customer service. Very thorough on explaining process and realistic expectations. Appreciated his up beat positive attitude, excellent ambassador for the company. Will use them in the future, great value - did not disappoint.
I only use this company to clean my carpet and furniture. It actually feels clean instead of sticky. The gentlemen who cleaned my carpet wore shoe covers and a mask and was professional and polite.
I am in Wisconsin but had zerorez come in to the home I purchased in OK. It's been a little over a year and so I'm having Zerorez back just to do fall freshen up. Chris was our guy so friendly, helpful and explained everything he did and why. So happy with this company. It's year 3 in Oklahoma and I had Zerorez…
Zerorez is the best cleaning company I’ve ever had. Give them a try - you won’t be sorry.
Very pleased with our clean carpets! Nick was on time, friendly, informative, worked hard and was respectful of our home. No complaints!
Professional tech. Told me everything he was doing. Very personable and engaging.
Technicians we’re on time, courteous, friendly, and did a great job.
Terrific service! Carpets look clean and fluffy.
Great product.
I've used this company twice now. The first time they cleaned my living room upholstery amd this time bedroom carpets. So pleased both times! Love that freshly cleaned smell, no heavy perfumes or chemical smells. Will definitely call again and again for any carpet or upholstery cleaning I need. Thank you!
Lloyd was nice and friendly and did a great job. My old carpet looks and smells wonderful.
Fantastic work and great people!!!
The technicians were so pleasant and took time to explain the process. Very professional group!
Chris K. took very good care of us. He answered all my questions, and did an excellent job cleaning my carpet, area rug, and sofa. Everything was overdo for cleaning. My dog has made the sofa his and now there's no smell of him. There's no smell at all, which is wonderful! I do not want the chemical perfumes that…
Awesome! I’ve used several different companies for carpet cleaning over the years, but the carpets have never actually looked or smelled so good. I also had them clean my wood flooring and they were able to breathe some new life back into my 23 year old wood floors. Carpet and wood flooring was fully evaluated and…
Very professional and did a great job !
I was highly impressed with zerorez! They called before showing up, talked me through the process, educated me on products and care for my carpet, kept me aware of what they were doing and their progress, gave me a good price for add ons, and were very kind! I will be using them forever! They also use their own…
Paid so much attention to detail and made everything sparkle!
All of the above
On time texted and called before arrival. Explained everything before and after the service.
Nick and his coworker did a fantastic job. Timely and professional, answered all of our questions, and the job was both thorough and quick. Our home smells fantastic and our carpets look amazing. We will be repeat customers in the future!! Thanks guys!!
Nick did a wonderful job This is the 2nd time I’ve used Zerorez and know it won’t be the last…incredible!
The young man was very professional.
The guys from Zerorez were fantastic and did an amazing job! Very professional and my carpets have never looked better! I’d recommend them to anyone wanting a deep cleaning.
I was very happy with their service. They explained my options and what I could expect from each. They didn't try to pressure me into anything I couldn't afford.
This was the first time using Zerorez. The guys were very professional, explained things well. I will definitely recommend them to my friends.
This was my third time using Zerorez. Always a great quality and efficient experience.
Carpet guys extremely professional and thorough. My carpet is about 20 years old and after ZeroRez is looks great!
Zerorez of Tulsa did an amazing job of cleaning my carpet. Talon was very courteous and professional. He explained everything. He finished in less than an hour. Talon is a great representative this company. Thank you so much.
Matt was on time, very professional and explained the cleaning process very well
Yes Chris was very helpful He explain in detail what they do. Very kind and did a good job. The true test is will some of the spots come back. Then he said he would come back with no charge. I liked not using soap. Great customer service.
Very prompt and informative. I will use this company again. Left the room cleaned and refreshed
Chris Kirkpatrick is a wizard he is professional as they get .he did an amazing job on our carpet it looks brand new and we had puppy stains on the carpet this is 2nd time we have used zerorez and they did not disappoint will continue to use zerorez and we will ask for Chris thanx again Chris you are much appreciated dan and Michelle skora
Chris arrived on time and was very personable and professional. His work was quick and very thorough. I really appreciated that he kept me up to date with what was occurring. I would highly recommend Zerorez to anyone wanted professional, thorough cleaning of their carpet and tile.
On time. Very thorough. Excellent outcomes! Courteous. Very pleased
I appreciate the honesty about what treatment was best for our situation. James Croudy is very polite, prompt and professional. We have used him a couple of times and will continue to request him.
Very good service
James was very thorough, explained the cleaning process and used a seaweed, orange peels, lemon peels cleaning process. He explained the different types of cleaning. We had pet stains. And pet accidents, and coffee spills. Our carpet looks very clean; very well done. Thank you James for teaching us how to create a…
I’m very impressed w/the results and I got a lot more insight on carpet cleaning the wear and tear and how and what makes carpets dirty. I’m definitely going to stay on top of getting ZeroRez out to my house regularly. Very satisfied w/this company👌🏽
Repaired seams and cleaned carpets! A+
The gentleman who came out was very thorough and explaining the treatment and giving me my options before hand. He was extremely kind and I was absolutely impressed with how my carpets looked after he was done. They look like they did when we moved into the house! I will definitely be using them again.
Chris did and awesome job. I'm very pleased and will definitely use this company again as well as refer people their way!
Great job very professional
Our technician was Patrick and he was professional, kind, quick and very efficient with his work. I have never used a carpet cleaning company before and he made my first experience exceptional! Explained everything thoroughly and made sure I was happy with his cleaning services before he left. Pricing was exactly…
Zero Rez did a great job highly recommend them. We had the pet stain and odor removal done it was well worth the money house smells fresh and carpets look amazing!
Cleaned vents and air returns
The technician that came was very thorough in explaining every step in the process. He offered us options on cleaning our rug and carpet. There was no pressure and gave us a good price for the work he did. He was on time and also called before he came and said he was 15 minutes away. I have pet the spots were…
Great job. Everything is so clean. I highly recommend and will use them again.
Nick was professional and courteous at all times. He patiently explained what was needed and then did everything I asked. The carpet looks brand new, I couldn’t be more pleased!! Thank you.
Chris our technician was very friendly, attentive and easy to work with. The carpets look great and so does the area rug we had cleaned.
Nick was very personable, professional and knowledgeable. I feel he did a good job with the carpets. I would use your services again and would appreciate Nick for the technician.
Great company and service….our carpets look much better.
Excellent work!! Chris was on time, timely, explained everything, answered all our questions, gave us some advice on our carpets and was professional throughout the appointment. Highly recommended!!
Professional friendly and did a very thorough job
Chris did an amazing job removing pet stains and general cleaning
Have used Zerorez several times and always very pleased with the results.
Chris was great. He explained every step and was most accommodating. We will use ZeroRez again and ask for Chris when we do.
Excellent service and value from ZeroRez. Nick was excellent on site was very thorough and detailed. He also explained the entire process down to the enzyme reactions. I will be a long time customer of ZeroRez. Thanks!
Great experience! Patrick was amazing!! Very friendly and professional!!
Chris was fantastic. Went above and beyond to make sure my carpet was clean, and tough stains removed. Also, did great on communicating before my clean, and showed up on time. Will definitely use again.
Outstanding job!
Have used this company for 3 years now. Amazing results every single time. Professional, prompt, and always friendly. I always recommend them to anyone looking for a different approach to clean carpets. No soap used and it works. Thank you for always be thorough.
Patrick did and awesome job
Very professional and knowledgeable about the service they offer. Very pleased with the outcome and will definitely reach out to them for carpet needs in the future. Highly recommend them as the treatment they do is by far above anything we have experienced with carpet/ pet issues! Thank you again !!
The gentleman who came to clean was extremely knowledgeable and so very polite. I had gotten a quote online, the price was more than double (I wasn’t a fan of that). I would definitely use this company again without hesitation, solely off how nice the technician was.
Very thorough and aware of cost.
They were very helpful in advising us the best and most effective cleaning for our area rugs and carpets. I highly recommend them.
James did such a wonderful job he was professional and did an amazing job!! 10/10 would recommend! An easy process and it looks great!!
Awesome!
Customer service was great
The representative was on time. He listen to my concerns. He took his time and did a fantastic job. I felt like I was the most important customer of the day. I am very pleased with the results. Thank you, Zerorez.
Great service. Tech was professional and offered recommendations and options. Will be using them for any future needs.
Nick came out to clean our carpets: 6 rooms and stairs. He was kind, courteous, professional, and punctual. He explained everything to us and was very knowledgeable about the protectant he applied. Our carpet looks better than it did when it was brand new 4.5 years ago. Clean carpets were my Christmas request, and Nick certainly delivered!
Zerorez tech was very informative and used great care moving equipment in & out of my home. He showed me the difference in the cleaned area and it was amazing! I would definitely recommend Zerorez!
They did a fantastic job. Carpets look brand new.
Upsold us on several products once they arrived and we were supposed to have received a carpet cleaning solution as part of the deal we purchased. Never received it. I called and inquired, left a message. No one responded to my call or my email. They did do a decent job but for the price we ended up paying would not use them again.
Great service & superior job!
Very friendly and professional. Assessed what needed to be done, explained what it would cost and completed the task.
Set up carpet cleaning after reading other reviews online. Very professional. Carpets looked great afterwards, even was able to schedule a carpet stretching same day. Really nice guys! Would recommend!
Amazing job!
Great job! Would recommend!
I am so pleased with our Zerorez experience! The fantastic customer assistance began just a few hours after I scheduled the service, and continued to the minute our our technician walked out the door! Chris was great! He called to let me know when he would be arriving, and followed up again when he was stuck behind…
Chris K came out and did a great job on our 3 bedroom carpets. Removed pet stains and odor. He was professional, had a great attitude, and very informative. This was my first time using this service and I will definitely use them again in the future.
The carpet cleaner came during the time the company mentioned. He worked hard and completed the carpets to our satisfaction. Communication was excellent
Chris was very professional had alot of knowledge
Thank you to the professional who came into my home he was kind and did a great job.
Nick was excellent. Efficient, informative and did a great job of cleaning my carpets. I would recommend Zerorez to my family and friends.
ZeroRez Lived up to their advertising. Everything from start to finish, the quote to the technician (Nick) and everything in between and after was exactly how and what they said it would be. My upstairs area looks brand new and smells absolutely amazing, my area rug downstairs which both my dogs thought was a potty…
Did a super job as always. Would never use anyone else. Technician was friendly and really took his time to make sure it was done right.
Zero Rex did excellent work. My carpets were very dirty but they did an excellent job explaining the process and cleaning my carpets. They were very careful to protect my walls and furniture from damage during the cleaning process. I would highly recommend them!
The gentleman that came to my home was enthusiastic and professional about the job. He did good work! Have used Zerorez for many years and will be used for all my future needs as well.
They have never failed me. Always been there when they said they would. And there's never been any issues.
Very thorough, professional job. The house looks and smells great!
Our technician James was extremely knowledgeable and informative! He provided a fast and thorough cleaning of two rooms being in and out of our apartment in less than an hour! Highly recommend this company especially if you end up with one of the more experienced technicians like James!
I really enjoyed Patrick he was personable, knowledgeable, & very helpful. I am pleased with the service & quality of service Will use them again. Thanks
They gave me a detailed layout of what he was going to do and took his time not rushing through the process and it looks great!
Technician did an excellent job explaining various stains and how to treat them. He did an excellent job cleaning the carpets.
92 yr old father-in-law's carpet was heavily stained with dog urine and a fowl odor. The nice young man that cleaned his carpet did an exceptional job to make it look and smell good again. I was impressed with his work ethic and will use this company again.
Chris explained everything to include aftercare. He was on time, very professional and friendly. Could not have had a better experience. I will definitely be using this service in the future.
My carpets look great after Zerorez were done. I recommend this service and the technician was very courteous and professional.
Brand new carpets and visiting dog that decided to have multiple accidents; not a good combination. Had learned of ZeroRez through advertising on KRMG and researched their track record. Everything from the initial phone call to the scheduling, yet especially the service we got from our Tech, Chris was spectacular.…
My technician Chris was/is AMAZING!...Extremely professional and kind!...I HIGHLY recommend Zerorez Tulsa and I am Grateful to Them!
Patrick was very informative in regards to different types of cleaning. We chose off sight to do a deeper cleaning back and front. Had a very old male dog that since has passed. Time for that deep cleaning.
Nick was friendly and professional. Answered questions and explained the process well. My carpet looks amazing!
Chris was very professional and friendly. He was right on time and did a thorough job. I will definitely be calling again.
Very professional technician, very knowledgeable.
Great job. Technician was friendly and helpful. Will use again.
Great technician. I met the owner and he was great as well.
I currently have 3 dogs. We have lived in our home for 9 years. Chris came in, first of all he made connections with my dogs. That alone is a Gold star in my book.He throughly went through each room and explained what was recommended. We worked together to reach a point of sale. A company is only as good as its…
James was our tech. He was a few min early which was impressive to start things out, and then add that he talked to me like a longtime friend, explained the whole process first, went around the whole house with high power black light to find all areas of pet pee, throw up or any other “stuff” that needed extra…
The tech , Nick was a gentleman, new his product, he was very happy to help get our carpets looking brand new, and that he definitely did!! Nick did an amazing job and seemed to love what he does. I will most definitely use this company again. 10 out of 10!!!
Our technician was awesome! Very polite, laid back and knowledgeable. Did a great job, would be happy to have him again next time
My technician, Patrick, was very professional and was able to answer all my questions to my satisfaction. He explained all your services without being pushy. He did an excellent job on the carpet and doggie stains. I've never used ZeroRes before, but I will only use it in the future. -- Linda Miller
Our tech, Chris, was very professional, respectful & thorough! He worked so hard and explained the process along the way! The furniture looks great now.
I would use the service again the technician did a great job. The service they provided what's superb
Very pleased with Zerorez! James was our technician and he did a great job reviewing the process and going over the options available. Our carpets are so much better! We will use Zerorez again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1019 | $126–$277 |
| Pet stain & odor removal | 364 | $126–$366 |
| Area rug cleaning | 196 | $126–$404 |
| Upholstery cleaning | 135 | $169–$297 |
| Carpet steam cleaning | 122 | $146–$309 |
| Drapes & curtain cleaning | 4 | — |
