How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%58+31.6Reliability 24%37+9Value 14%100+14.1Replies to reviews 7%19+1.3Craft & service penalty60−4Momentum penalty97−0.3Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREZia Homes
El Paso, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.6★ from 869 Google reviews
Report card
Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zia Homes for 8 kinds of job.
Zia Homes for design
Clear ✕All 48 Google reviews tagged “Design”
Victoria was amazing Always asking about our preferences giving us. Opcións very professional attentive good listener I just loved this meeting with her
Victoria was very detailed, patient and so helpful! This service was amazing
David was great person and very nice and helpful ☺️
We recently had our new home orientation with Zia Homes, and the experience was excellent from start to finish. David was our guide, and he was extremely friendly, attentive, and helpful throughout the entire process. He took the time to answer our questions and made sure we felt comfortable and informed every step…
Victoria was sweet and very helpful and made the process extremely smooth, so thank you.
Victoria was so amazing she is so sweet and took her time making sure we got everything we needed it was such a fun process ! And she made sure we understood everything ❤️❤️❤️
Victoria went above and beyond,very pleasant!!
Victoria was really cordial and professional. She showed us all the possible upgrades and really patient with any questions we had.
Victoria was amazing to work with during our home design process! She helped us choose the interior styles, colors, and finishes, and made everything feel much easier and less overwhelming. She was very knowledgeable, patient, helpful, and genuinely kind throughout the entire experience. We truly appreciate her…
Awesome experience
Came to design our first home with Victoria! She was so patient and kind and supportive! Amazing experience especially for first time home buyers!
We had a wonderful experience choosing our colors, floors, etc., with Victoria. She was knowledgable, helpful and patient. She walked us through every option and provided great input. We are very happy with our finished product.
I ultimately decided to walk away from my contract with Zia Homes after several concerns during the build process. The main issue involved noticeable driveway slope concerns and visible cracking that I did not feel comfortable overlooking on a brand-new home purchase. What concerned me even more was being asked to…
Awesome awesome staff!! Very attentive to details and answering all of our questions! Victoria helped a lot with designing everything just great taste even when I don't have it. Austin and Julia awesome people just great attitude and willing to help us with whatever we needed info or pictures. Recommended to everyone to go to Zia Homes!
Victoria from Design Center was so nice and helpful in choosing everything! Made the experience less stressful
Thank you Sebastian Cole for helping me to purchase my first home! He went into every detail, answering all my questions and concerns, highly recommended! Also, David is very knowledgeable on every question I ask him and explained well detailed, always keeping attention to detail, highly recommended! Thank you David!
From beginning to end, we dealt with professionalism, integrity, and awesomeness from each team member who guided us though each step of the process. They were quick to respond to inquiries, made themselves available to open the house whenever we wanted to look at more details (several times), and nobody ever made…
Victoria was very helpful, and very professional.
Awesome experience, and friendly service!
Victoria is extremely sweet, helpful in color selection. Such a great memorable experience. I am so excited to see my new home when it’s finished!
Victoria from Zia is amazing- she really make the design of the house process very enjoyable. She is patient, gives you suggestions and really helps your vision come to life. It's truly made me super excited for our new home! 😍
David service and knowledge was exceptional, he went over all the warranties well.
We had a wonderful experience working with the Zia team. David and Victoria are wonderful. However, I want to take a moment to thank Luhiz. He helped us sell our home and made the process of buying with Zia easy. He was in constant communication with us and really made us feel heard when little things came up. I…
We had such a great experience working with Victoria on our new home. She guided us through selecting all of our colors, fixtures, cabinets, tile, and paint, and made the entire process feel exciting and stress-free. Victoria has a great eye for detail and helped us bring everything together in a way that feels…
Victoria is amazing! She’s incredibly knowledgeable and so helpful. My husband and I are beyond excited about our color selection, and it’s all thanks to her guidance in helping us narrow everything down to the perfect styles. We can’t wait to see the finished product. Thank you again, Victoria! ✨
Truly one of my wife's and my best decisions to work with Zia!
Victoria is a world class designer, very intuitive and spot on with her suggestions. Definitely recommend having a sit down with her to get your home design done.
Informacion clara y muy bien explicada, Victoria me guio de una manera que me hiso sentir muy comodo y motivado.
Beautiful homes and different floor plans to choose from!! Awesome professional agents to work with!.
My wife and I got married this year in March. This was our first house and building it from the ground up. Victoria was extremely professional and honest. She wanted nothing but the best for us! I have one recommendation! Promote this young lady asap,lol. We would have loved to meet/speak with the owner. We also got…
Big shout out to Victoria. She really helped us bring the home together with helping us with colors. 5 stars
I had a really great experience with Zia. Emily and Brenda kept me updated the whole way, and Valerie made sure her team stayed on top of everything. The warranty team also did a good job explaining all the details so I knew exactly what to expect. Everyone was professional and helpful, and I’m really happy with how…
Amazing experience!!
Victoria, was incredibly helpful and professional throughout the process of scheduling my Design Center appointment. From the very first message, she made everything clear, organized, and easy to understand. She provided multiple appointment options, was flexible with options of in-person and virtual meetings, and…
So far our ZIA experience has been a great one! This is our first home and the level of attention and communication from them is above and beyond. Victoria was great help with our color selection.
Started the home buying process to purchase a $399k home. We had to work with Summus Reality and our agent was Angelica Brown. We were ready to buy the home with cash. The incentive they gave us for this deal was a total of $15k for upgrades. Sounds great right!? Until you look at the upgrades they offer. They offer…
Very unprofessional. They refused to address blue tape issues (bad drywall, cracks on wall) They said we asked for too much and if we wanted things fixed we should have paid for a custom home. They said they would give us our money back because they knew there would be issues during the warranty time. Btw they…
Good homes with good quality materials!
Very shady company. First off don't believe the reviews and their rating. They pay people to post reviews by offering them free upgrades for reviews. We were supposed to close back at the beginning of July, and come end of September they backed out of the contract. They were saying we were being "too picky" and they…
The design of the Zia Home we choice was what me needed for our family, they where very reasonalbe and was willing to make the changes for our family needs and we are very excited to work with this builder.
First time buyer here and enjoying the smooth process. Really beautiful homes and floor models. Love the resort shower model. I want to say thanks to the Zia Homes team. Can't wait to move in to this beautiful house.
Zia Homes is extremely helpful and friendly! They walked my sister through the process every step of the way! So many standard amenities that would normally be considered upgrades elsewhere! Highly recommended!!
In search of a home in El Paso during the pandemic, I viewed many homes online and many homes safely in person. My experience with Zia always felt fun, light, and very professional. What set Zia apart from the other builders, for me, was the customer support and design. Zia is willing to meet your schedule and…
Everytime we've walked into a Zia model home, we we've been met with both great customer service and a beautiful floor plan. If you haven't checked them out yet, you're missing out.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Luxury home building | 51 | — |
| Design | 48 | — |
| Drywall installation | 14 | — |
| Install flooring | 10 | — |
| Consultation | 5 | — |
| Flooring | 4 | — |
| Project management | 4 | — |
| Home building | 3 | — |
