How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%58+31.6Reliability 24%37+9Value 14%100+14.1Replies to reviews 7%19+1.3Craft & service penalty60−4Momentum penalty97−0.3Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREZia Homes
El Paso, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 31 deck contractors · 4.6★ from 869 Google reviews
Report card
Percentile vs other deck contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zia Homes for 8 kinds of job.
Zia Homes for luxury home building
Clear ✕All 51 Google reviews tagged “Luxury home building” · showing 20
We are currently nearing the end of our experience with purchasing from Zia. We were a little nervous and unsure since we were moving from out of state, but they have all made it a lot easier, especially during the walkthrough and orientation. Zack, David and Sonya were very professional, but friendly at the same…
Home owner orientation was very thorough. They took care of all out standing issues right away. Love Zia ❤️
Zia Homes has no pride in their work. They build homes for quantity not quality. Purchasing a brand new home, you’d think you wouldn’t have a lot of problems. Not with Zia. I’ve had leaks on my roof, that was addressed when I purchased the home through the home inspection. Never fixed until I had water pouring in…
David was great person and very nice and helpful ☺️
Huge shout out to Vijay, David, Bryan M. and the rest of the team members at Zia. Quick responses to questions and amazing guidance thru this process. Definitely the way to go.
Huge shoutout to David and Zack, my orientation specialists at Zia Homes! They did an incredible job walking me through my new home. They took the time to answer all of my questions, explained how everything works in detail, and made sure no detail was missed. Their professionalism, attention to detail, and top-tier…
Great team that puts in the work to provide great customer service and satisfaction. Appreciated the incredible communication, professionalism, care, and assistance throughout the process.
David was absolutely phenomenal to work with during my home walkthrough! He was incredibly professional throughout the entire process and took the time to explain every single detail clearly. What I appreciated most was how well he listened to my concerns and addressed them immediately. He made what could have been…
David was very thorough and personable! I feel so comfortable—and excited—about my home!
Victoria was really cordial and professional. She showed us all the possible upgrades and really patient with any questions we had.
David is the epitome of customer service! He was so helpful from day one. He took his time explaining everything regarding our warranties, and he made sure we were happy with our house to close comfortably. I highly recommend working with him!
I want to thank David for answering all my questions and helping me have peace of mind as I journey into my new home. I highly recommend him
I ultimately decided to walk away from my contract with Zia Homes after several concerns during the build process. The main issue involved noticeable driveway slope concerns and visible cracking that I did not feel comfortable overlooking on a brand-new home purchase. What concerned me even more was being asked to…
I recently purchased my first home as a single mom, and like many women taking this important step, I was nervous about the construction process and all the details involved. From the very beginning, David Ramos, my orientation specialist, made everything feel manageable and even enjoyable. He was patient,…
Where do I even begin? Super thankful to be working with Zia on our new home. Not only is every single one of their home models beautifully designed but the employees are amazing to work with through out of home buying processes. Crystal was very helpful, outgoing, and patient when walking us through the models…
Queremos agradecer a David por el recorrido que nos dio de la casa tomando en cuenta los detalles y ayudándonos a resolverlos y dándonos una buena explicación final y despejando la mayor de nuestras dudas siendo amable con ostros y teniendo una buena atención.
Thank you Sebastian Cole for helping me to purchase my first home! He went into every detail, answering all my questions and concerns, highly recommended! Also, David is very knowledgeable on every question I ask him and explained well detailed, always keeping attention to detail, highly recommended! Thank you David!
From beginning to end, we dealt with professionalism, integrity, and awesomeness from each team member who guided us though each step of the process. They were quick to respond to inquiries, made themselves available to open the house whenever we wanted to look at more details (several times), and nobody ever made…
Professional, Efficiency, Knowledgeable
We have been working with David at Zia. He has been very personable, professional and friendly thought the process. He has made us feel very confident in purchasing our second Zia home. We can’t wait for move in day. Update 4/20/2026 We also had the pleasure of working with Laura Esquivel at warranty services. She…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Luxury home building | 51 | — |
| Design | 48 | — |
| Drywall installation | 14 | — |
| Install flooring | 10 | — |
| Consultation | 5 | — |
| Flooring | 4 | — |
| Project management | 4 | — |
| Home building | 3 | — |
