How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%84+20.4Value 14%78+11Replies to reviews 7%76+5.4Craft & service penalty64−3.6Momentum penalty92−0.8Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREZuta Appliance Repair
Antioch, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 4.8★ from 185 Google reviews
Report card
Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: craft & service.
Reviews for your job
Customers hired Zuta Appliance Repair for 8 kinds of job.
Zuta Appliance Repair for washing machine repair
Clear ✕All 13 Google reviews tagged “Washing machine repair”
Great experience with Zuta. They replaced the broken hinge on my 12 year old washer. Both my repairman Rizai and the Zuta office were very prompt and responsive, including finding and securing the replacement part. I recommend!
Mark was assigned for my washing machine call, came earlier than promised, and was clearly prepared for what I'd reported to the dispatcher. He caught up quickly with what I'd already tried and jumped right in to the diagnosis. He found it quickly and gave me clear info to make my decision on repair. It was a most…
This was my first experience with Zuta appliance who came referred with high praise from my handyman. Everyone, from Abby who answered the phone, called me when there was an unexpected same day opening to Mark the technician was pleasant, and efficient, went out of their way to help. Prices were fair and reasonable.…
Mark was extremely knowledgable and helpful, and my washing machine now works perfectly. There were two things needing repaired in the washer. Also, the dispatcher was quick to help and Mark came the same day I called and it was repaired that day, too. I highly recommend Zuta!
My almost new Miele washer dies, family is slightly panicking, and I call the top referral on chatGBT, Zuta Appliance Repair, in Berkeley. They were quickly up to speed on the call, the woman was knowledgeable, got me scheduled easily, and answered all my questions without needing to be prompted, including pricing.…
Great service ! Fixed the problem on the spot!
As a retired General Contractor, I must say, that the Professional service I received for a washing machine repair was a delight. The initial contact by phone was a wonderful start to the overall experience. It was a cheerful call with a clear understanding of our needs. The repairman, Tiago, was quick to contact…
Just a terrific service and fast repair. Great communication, professionalism and value. I will call them again and recommend without hesitation.
Repaired my washer. In and out in about an hour. Octavio was very professional. Thank you so much.
The technician Tiago is courteous, respectful and professional. Best go to location for washer dryer repair with quick response and professional service in Alameda/East Bay.
Tiago was professional and fast. He was easy to work with and perfect at explaining things to me. I will definitely be using their service again.
Tiago came right away to our house after our dishwasher broke. He figured out what was wrong and fixed it quickly. He was highly professional and helpful and I would definitely use Zuta again. I also really liked that when I called early they had someone answer the phone and took care of me right away. Kerry
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dishwasher repair | 18 | $144–$352 |
| Washing machine repair | 13 | $124–$384 |
| Dryer repair | 11 | $251–$409 |
| Refrigerator/freezer repair | 9 | $175–$390 |
| Oven repair | 7 | — |
| Washer/dryer repair | 6 | — |
| Stove, cooktop & oven repair | 4 | $101–$329 |
| Refrigerator repair | 2 | — |
