The Best Airport Shuttle Services
We graded 28 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 7,803 Google reviews of 28 top-rated airport shuttle services nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of airport shuttle services).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  Apollo Transportation ServicesBoca Raton, FL | A 88 | AA––BAA | 4.96 | — |
| 2 |  FLL Airport Car Service - LimopediaBoca Raton, FL | A 81 | AA––CDB | 4.98 | — |
| 3 |  Black Pearl Limousine BPLBoca Raton, FL | B 73 | AADBBCA | 4.97 | — |
| 4 |  Gray Line Tours & Charter Bus Rentals TucsonTucson, AZ | B 71 | BC––AAC | 4.81 | — |
| 5 |  A1A Airport & Limousine ServiceBoca Raton, FL | B 71 | ABDAAAB | 4.87 | — |
| 6 |  Fort Lauderdale Airport ShuttleBoca Raton, FL | B 69 | BB––DAA | 4.88 | — |
| 7 |  The Black Car Limo Company Boca RatonBoca Raton, FL | B 65 | AA––DFC | 5.00 | — |
| 8 |  Empire LimousineTucson, AZ | B 60 | BBBFDCC | 5.00 | — |
| 9 |  Diamond TransportationTucson, AZ | C 55 | BD––CFA | 4.89 | — |
| 10 |  GoldStar Town Car ServicesTucson, AZ | C 55 | BC––CDD | 4.95 | — |
| 11 |  H&S 5 Star Transportation LlcTucson, AZ | C 53 | CA––DFB | 4.89 | — |
| 12 |  Driver Elite TransportationTucson, AZ | C 53 | CB––DDD | 4.86 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.