Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%66+9.9Craft & service 20%79+15.8Value 10%14+1.4Momentum 8%29+2.3Track record 7%41+2.9Accountability 5%50+2.5Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREEmpire Limousine
Tucson, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 28 airport shuttle services · 5.0★ from 46 Google reviews
Report card
Percentile vs other airport shuttle services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Empire Limousine is better than 73% of airport shuttle services.B
73
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Empire Limousine is better than 66% of airport shuttle services.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Empire Limousine is better than 79% of airport shuttle services.B
79
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Empire Limousine is better than 14% of airport shuttle services.F
14
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Empire Limousine is better than 29% of airport shuttle services.D
29
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Empire Limousine is better than 41% of airport shuttle services.C
41
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Empire Limousine is better than 50% of airport shuttle services.C
50
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