Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%63+31.5Reliability 21%59+12.6Momentum 11%45+5.1Track record 10%30+3Accountability 7%38+2.7Experts Score= 55Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCOREGoldStar Town Car Services
Tucson, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 airport shuttle services · 5.0★ from 40 Google reviews
Report card
Percentile vs other airport shuttle services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.GoldStar Town Car Services is better than 63% of airport shuttle services.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).GoldStar Town Car Services is better than 59% of airport shuttle services.C
59
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.GoldStar Town Car Services is better than —% of airport shuttle services.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.GoldStar Town Car Services is better than —% of airport shuttle services.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.GoldStar Town Car Services is better than 45% of airport shuttle services.C
45
Track recordTrack record · 7% of the scoreReview volume and years with reviews.GoldStar Town Car Services is better than 30% of airport shuttle services.D
30
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.GoldStar Town Car Services is better than 38% of airport shuttle services.D
38
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