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100 Percent Plumbing

Plumber · Nashville, TN · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 44 leak detection servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 356 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$498typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

100 Percent Plumbing at a glance

Customers frequently cite prompt arrival times, clear upfront pricing, and efficient repairs for issues like leaks, clogs, and water heaters. Reviewers often note that technicians communicate effectively and avoid unnecessary sales pitches. However, a small number of low-star reviews describe instances of missed diagnoses, reluctance to locate leak sources, and unprofessional behavior, including one case where a technician recorded a customer without permission.

  • Google rating: 5.0 out of 5 from 356 reviews (99% five-star).
  • Reviews on this page: 356 Google reviews (301 with written comments, 12 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Leak Detection Service serving Nashville, Tennessee.

Data from Google, last updated October 25, 2026.

Score profile vs other leak detection services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

Satisfaction96Reliability94Craft & service–Value93Momentum100Replies to reviews100Satisfaction: 96 (median 93)Reliability: 94 (median 92)Value: 93 (median 98)Momentum: 100 (median 100)Replies to reviews: 100 (median 94)
100 Percent PlumbingLeak Detection Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.100 Percent Plumbing: 96/100 on this factor. Category median: 93.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.100 Percent Plumbing: 94/100 on this factor. Category median: 92.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.100 Percent Plumbing: 93/100 on this factor. Category median: 98.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.100 Percent Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.100 Percent Plumbing: 100/100 on this factor. Category median: 94.A
100

Bar = this company · dark tick = category median.

Star ratings

356 Google reviews we collected

  • 5 stars35299%
  • 4 stars10%
  • 3 stars00%
  • 2 stars10%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 301 written reviews

  • Praise65999%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3324%
  • Reasonable9367%
  • Overpriced21%
  • Not sure107%
$498+19% vs typical leak detection services

Middle half of what 111 customers paid ($271–$1.1k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response16525%
  • Staff & attitude14922%
  • Quality & results10015%
  • Would recommend9514%
  • Price & value7111%
  • Communication629%
  • Honesty & trust213%

What customers talk about

We read 301 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Logan came out within an hour of my phone call and was able to find the source of the leak and went out to the store and bought a new faucet and fixed…”
  • “Professional, friendly, and not trying to sell us things we don't need.”
  • “…ce of the leak and went out to the store and bought a new faucet and fixed everything.…”
  • “I am more than happy with Logan’s service and will highly recommend 100 Percent Plumbing!”
  • “Competitive pricing for quality components and excellent craftsmanship by their installers.”
  • “They were all very nice, professional & easy to communicate with.”
  • “Explain the issue and provided the repair costs upfront before starting the work.”

People customers mention

  • Nick 22 reviews
  • Matt 18 reviews
  • Coleman 7 reviews
  • James 6 reviews
  • Logan 5 reviews
  • Steven 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 100 Percent Plumbing for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

PattiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was very impressed by the way 100% Plumbing handled replacing the sewer line in my front yard that was damaged by tree roots. I’d received a bid of $15,000 to just repair one small section of the line. 100% Plumbing suggested I replace the entire line & re-route it so that it avoided the roots for less than $2,000…

Customer photo from Patti's review
Paid $2,000+Reasonable pricePlumbing pipe repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had two outside faucets that leaked when turned on using a nozzle, both were fixed within 15 minutes, this is second time I have used 100% Plumbing and will definitely use them again anytime I have plumbing needs, always do excellent work and fix the problem.

Paid $200–400Great priceRepair water fixtures
Wil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My go-to plumber now without a doubt! Matt helped me trouble shoot the issue over the phone on a Saturday and Logan was on site to fix it same day.

Paid $600–800Reasonable pricePlumbing leak detection
RussLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The team did a great job. Very efficient and knowledgeable. I scheduled them to come out and they were in and out just like they said. Thanks again for a great job.

Paid $400–600Reasonable pricePlumbing pipe repair
Marc1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Arrived before the allotted timeframe. Introduced themselves. Explain the issue and provided the repair costs upfront before starting the work. Friendly. Did a great job.

Paid $400–600Not sureToilet repair
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys were efficient in all that we needed done. We would use them again for any plumbing issues

Paid $800–1,000Reasonable priceGarbage disposal installationFaucet installationService not listed

Photos

Customer reviews

5.0 ★★★★★ 356 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sorcha Sayers6 reviewsTotal number of Google reviews Sorcha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, friendly, and not trying to sell us things we don't need. Yay!

  • Services: Water tank installation
Response from the owner · a day ago

Happy we could get that Reverse Osmosis relocated for you Sorcha, thanks for your trust.

Nirali Shah10 reviewsTotal number of Google reviews Nirali has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I woke up to a leak in my kitchen and called for 100 Percent Plumbing at 8:30am. Logan came out within an hour of my phone call and was able to find the source of the leak and went out to the store and bought a new faucet and fixed everything. I am more than happy with Logan’s service and will highly recommend 100 Percent Plumbing!

Response from the owner · a day ago

Thank you Nirali! Happy we could help get your faucet fixed quickly, we appreciate the review.

Leo PaulLocal Guide · 28 reviewsTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grok recommended 💯%. We had a dangerous gas leak. 💯 percent replaced a valve on the water heater. Great work, at a great price.

  • Price assessment: Great price
Response from the owner · 2 days ago

Thank you Leo, we are happy we could get someone there and help out, appreciate it!

Charlie Greene1 reviewTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Logan was the best!

  • Price assessment: Reasonable price
  • Price: $200–400
Response from the owner · 5 days ago

Thank you, Charlie! Glad we could help!

Patti LeppoLocal Guide · 16 reviewsTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was very impressed by the way 100% Plumbing handled replacing the sewer line in my front yard that was damaged by tree roots. I’d received a bid of $15,000 to just repair one small section of the line. 100% Plumbing suggested I replace the entire line & re-route it so that it avoided the roots for less than $2,000 more. I hired them to do this & their team did an excellent job. They worked practically non-stop for 10 hours straight to replace the line. One section was over 10 feet deep. They were all very nice, professional & easy to communicate with. They made sure the ground was compacted properly after covering the new pipe & laid down grass seed & straw. I have worked with many contractors & compared to them I consider 100% Plumbing to be top notch. I highly recommend this company & will definitely use them for future plumbing work.

  • Price assessment: Reasonable price
  • Price: $2,000+
  • Services: Plumbing pipe repair
Response from the owner · a week ago

Hi Patti, thank you for the great review, we were happy that we could help get your sewer line repaired quickly! You were a pleasure to work for, so kind giving the guys drinks, etc. We are happy to help with anything you might need in the future, and we appreciate all the kind words.

Michael Ross4 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had two outside faucets that leaked when turned on using a nozzle, both were fixed within 15 minutes, this is second time I have used 100% Plumbing and will definitely use them again anytime I have plumbing needs, always do excellent work and fix the problem.

  • Price assessment: Great price
  • Price: $200–400
  • Services: Repair water fixtures
Response from the owner · a week ago

Thanks Michael, we are glad we could help out! Appreciate the review!

Wil Putt7 reviewsTotal number of Google reviews Wil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My go-to plumber now without a doubt! Matt helped me trouble shoot the issue over the phone on a Saturday and Logan was on site to fix it same day.

  • Price assessment: Reasonable price
  • Price: $600–800
  • Services: Plumbing leak detection
Response from the owner · 2 weeks ago

Thanks Wil! It was good talking to you and I always appreciate someone willing to listen and react. You were great. Happy we could get that leak fixed quickly, have a good weekend.

Russ BrickelLocal Guide · 16 reviewsTotal number of Google reviews Russ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team did a great job. Very efficient and knowledgeable. I scheduled them to come out and they were in and out just like they said. Thanks again for a great job.

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: Plumbing pipe repair
Response from the owner · 2 weeks ago

Appreciate it Russ, you were very easy to work with and I’m happy we could help, take care.

Nicole Mitchell7 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Logan was great!

Response from the owner · 2 weeks ago

Thank you, Nicole! Glad to hear you were happy with Logan. Enjoy the new reverse osmosis.

Marc Ware1 reviewTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Arrived before the allotted timeframe. Introduced themselves. Explain the issue and provided the repair costs upfront before starting the work. Friendly. Did a great job.

  • Price assessment: Not sure
  • Price: $400–600
  • Services: Toilet repair
Response from the owner · 2 weeks ago

Very happy to hear you had a good experience, appreciate you choosing us to help repair your toilet. If there’s anything you need help with in the future…let us know. Take care.

100 Percent Plumbing on Google Maps →

Business details