Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the company for punctual arrivals, same-day or next-day scheduling, and professional communication during repairs and installations. Reviewers note that technicians often explain procedures clearly, complete work efficiently, and charge reasonable prices for services like spring replacement and opener installation. However, a small number of low-star reviews cite recurring issues with doors remaining loud after service, parts failing prematurely, or the company refusing service despite listing the customer's town as a primary service area online.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
444 Google reviews we collected
Phrases our text analysis found in 336 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 336 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Keith was prompt on arriving, needed no help during the inspection and did a truly professional job.”
“A very professional group of people that know their business and provide excellent customer care.”
“Their prices are very reasonable, they are easy to contact, and they consistently demonstrate an excellent work ethic.”
“It has been a few months now and it's not working again.”
“I would recommended this company to anyone that may need this service.”
“Excellent, timely service at a very reasonable price!”
“The quality of their doors, the quality of their work, and the communication and kindness of all involved should make 1st Choice Doors YOUR first choice!”
“They arrive as scheduled, complete the work professionally, and are dependable from start to finish.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 1st Choice Doors, LLC. for 1 kind of job. Pick one to see what they paid and said.
Keith was prompt on arriving, needed no help during the inspection and did a truly professional job. He explained everything he did to the door. He re-programmed our remote openers after my brother-in-law installed a key pad & the remotes quit working. He even put in new light bulbs as my wife doesn’t allow me to…
A very professional group of people that know their business and provide excellent customer care. They didn’t try to sell me a door, they provided a service. Thank you to Marc, Keith, Ken, Sam and the entire team. RW
Josh did a great job, and was very professional. I needed both springs replaced, it was easy to schedule, and they were able to come out the next day to fit my schedule. I would definitely use them again in the future.
It was super easy to make an appointment to have our garage door springs replaced proactively to avoid a failure. Joshua came out the next day right on time, and was extremely courteous and professional. He completed the job quickly and I am very happy with the result. Would highly recommend!
Great service! They were quick to get someone out and their service guy was so friendly and knowledgeable. Would absolutely recommend
Jason arrived the same day I called for an appointment. He accessed the problem, the spring broke. He had a spring on the truck and was able to replace it. I now have a working garage door.
| Job | Reviews | Category typical |
|---|---|---|
| Garage door design | 16 | — |
5.0 ★★★★★ 444 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Got in and out while doing quality work.
Keith was prompt on arriving, needed no help during the inspection and did a truly professional job. He explained everything he did to the door. He re-programmed our remote openers after my brother-in-law installed a key pad & the remotes quit working. He even put in new light bulbs as my wife doesn’t allow me to climb ladders. I am very happy with the results of his service call. 😊🇺🇸
A very professional group of people that know their business and provide excellent customer care. They didn’t try to sell me a door, they provided a service. Thank you to Marc, Keith, Ken, Sam and the entire team. RW
Josh did a great job, and was very professional. I needed both springs replaced, it was easy to schedule, and they were able to come out the next day to fit my schedule. I would definitely use them again in the future.
Great & friendly service. Fair prices.
Josh was a great technician!
Used seeveral times at different properties. Always fantastic.
He was on time and fast. Very respectful young man.
It was super easy to make an appointment to have our garage door springs replaced proactively to avoid a failure. Joshua came out the next day right on time, and was extremely courteous and professional. He completed the job quickly and I am very happy with the result. Would highly recommend!
Great service! They were quick to get someone out and their service guy was so friendly and knowledgeable. Would absolutely recommend
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
