Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
Google reviewers rate 3 R Pools 4.8 out of 5 based on 30 reviews, highlighting the staff's friendliness, knowledge, and helpfulness. Customers frequently mention the convenience of the location, reasonable pricing, and the company's ability to provide quick solutions for pool supplies and water testing. While most feedback is positive, one reviewer noted a need for phone communication to resolve an undisclosed extra fee during a service visit. The owner has not replied to any reviews.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
30 Google reviews we collected
Phrases our text analysis found in 21 written reviews
How often each topic comes up in the written reviews
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff is always so friendly, helpful, and welcoming.”
“I highly recommend this place to anyone looking for great service and people who genuinely care about their customers!”
“My family has been coming to this place for years, and I’ve always had a great experience.”
“They’re quick to answer any questions and make the whole process easy.”
“I love the gals that work at the store, very pleasant , knowledgeable and honest .”
“…process from picking out our pool design, all the added options, the communication during the entire process, the installation, etc.…”
“And their prices seem to be the most reasonable too”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 3 R Pools for 1 kind of job. Pick one to see what they paid and said.
Professional & friendly. Everything you could want when dealing with a business. Love our pool! Jim and and his staff are the best!
My family has been coming to this place for years, and I’ve always had a great experience. The staff is always so friendly, helpful, and welcoming. They’re quick to answer any questions and make the whole process easy. It’s also very convenient, which is one of the reasons I keep coming back. I highly recommend this…
3R is always so helpful and very knowledgeable. The ladies in the store know what they are talking about and always give me the best advice! I recommend 3r pools to everyone I know with a pool!
My family has been coming here for years they are so helpful and always have what I need! My family comes in here every week and whether we need pool supplies or water testing they always have the best advice! I would recommend to anyone!
Opened the pool and did a good job. I had to talk twice on the phone to get an undisclosed extra fee removed but eventually they agreed to do so. Good customer service in the end
Our preferred pool store in Howell. Always very helpful with what our water needs when we cant figure it out ourselves. And their prices seem to be the most reasonable too
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 2 | — |
4.8 ★★★★★ 30 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Professional & friendly. Everything you could want when dealing with a business. Love our pool! Jim and and his staff are the best!
My family has been coming to this place for years, and I’ve always had a great experience. The staff is always so friendly, helpful, and welcoming. They’re quick to answer any questions and make the whole process easy. It’s also very convenient, which is one of the reasons I keep coming back. I highly recommend this place to anyone looking for great service and people who genuinely care about their customers!
3R is always so helpful and very knowledgeable. The ladies in the store know what they are talking about and always give me the best advice! I recommend 3r pools to everyone I know with a pool!
My family has been coming here for years they are so helpful and always have what I need! My family comes in here every week and whether we need pool supplies or water testing they always have the best advice! I would recommend to anyone!
Opened the pool and did a good job. I had to talk twice on the phone to get an undisclosed extra fee removed but eventually they agreed to do so. Good customer service in the end
Our preferred pool store in Howell. Always very helpful with what our water needs when we cant figure it out ourselves. And their prices seem to be the most reasonable too
Top notch service!
The people there are always very helpful. They never try to sell us anything that we don't need like other pool stores. Always happy and friendly service.
I love the gals that work at the store, very pleasant , knowledgeable and honest . Very helpful ,Very!!!
We love 3R pools. They are always so sweet, so helpful, & knowledgeable. They test my pool water every time I take it in & tell me exactly what to add & how to add it.
Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts
