Analyzing 8,131,4748.1M ReviewsFor 22,99923K Experts
Google reviewers rate A-1 Service Group 4.5 out of 5 based on 66 reviews, with the owner responding to 64 percent of feedback. Customers frequently cite punctual delivery, responsive communication, and fair pricing for dumpster rentals and portable toilets. Recurring themes include same-day service availability and professional staff interactions. However, some low-star reviews criticize high landfill fees and disputed billing practices regarding early pickup attempts.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
66 Google reviews we collected
Phrases our text analysis found in 44 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly, easy access, and priced about the same as the others.”
“Mitsy and her team are always very responsive and try to meet our requests even when they are at the last moment.”
“Would like to recognize Misty Travis and Michael Brown with ther excellent business qualities that have made my dealings with A-1 a great experience.”
“Communication is great, especially when coordinating where to pick up and drop off containers.”
“Derek manages everything beautifully and takes care of all my needs at fair price.”
“ou are looking for a waste disposal and Port-aJohn Sevice company, I highly recommend A-1 Service Group as the company you need providing these servic…”
“Man these are the cleanest and best smelling Johns I’ve ever been in trust me all us construction workers thank yall for yalls thoroughness and the sm…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A-1 Service Group for 5 kinds of job. Pick one to see what they paid and said.
Hasco Inc has been using A-1 Service group for dumpster containers and portable toilets for many many years. Mitsy and her team are always very responsive and try to meet our requests even when they are at the last moment.
A-1 Sevice Group has been a great company to work with over the last 15 years through my personal residential building company and daily residential building experience. They have taken care of all my needs through disposal of construction materials and recently added Port-aJohn services. Would like to recognize…
⭐⭐⭐⭐⭐ I have thoroughly enjoyed working with A1 Service Group! Misty is prompt, courteous, and an absolute pleasure to work with. The service has been excellent, and the drivers are friendly and professional. Communication is great, especially when coordinating where to pick up and drop off containers. Love the service and the people. Highly recommend!
A-1 Service Group handles all of my waste disposal needs. Misty is super responsive and easy to work with. Give her a call today
I have worked with Misty Travis for several years now and it has always been a great experience. I manage a large residential home building company and our service has always been top notch. Misty has always made sure we are taken care of and always available if we have any questions!! Thank you Misty for everything you do!
Yes great service and especially Misti is great with getting what I need in a timely matter
| Job | Reviews | Category typical |
|---|---|---|
| Construction debris removal | 4 | — |
| Dumpster rental | 4 | — |
| Hazardous waste removal & disposal | 2 | — |
| Trash removal & disposal | 2 | — |
| Waste recycling | 2 | — |
4.5 ★★★★★ 66 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very friendly, easy access, and priced about the same as the others.
Thanks, Jerry. Glad the yard was easy to get in and out of and the crew was friendly. We appreciate you coming by A-1.
Hasco Inc has been using A-1 Service group for dumpster containers and portable toilets for many many years. Mitsy and her team are always very responsive and try to meet our requests even when they are at the last moment.
Thank you, Michael. Many years of dumpster containers and portable toilets for Hasco is the kind of relationship we're proud of, and Misty and her team will be glad to hear this. Last-minute requests are part of the job, so call us anytime.
A-1 Sevice Group has been a great company to work with over the last 15 years through my personal residential building company and daily residential building experience. They have taken care of all my needs through disposal of construction materials and recently added Port-aJohn services. Would like to recognize Misty Travis and Michael Brown with ther excellent business qualities that have made my dealings with A-1 a great experience. If you are looking for a waste disposal and Port-aJohn Sevice company, I highly recommend A-1 Service Group as the company you need providing these services for you.
Thank you, Jeff. Fifteen years of building together is something we're proud of, and Misty and Michael will be glad to hear this. Glad the Port-a-John service has fit in alongside the disposal work.
⭐⭐⭐⭐⭐ I have thoroughly enjoyed working with A1 Service Group! Misty is prompt, courteous, and an absolute pleasure to work with. The service has been excellent, and the drivers are friendly and professional. Communication is great, especially when coordinating where to pick up and drop off containers. Love the service and the people. Highly recommend!
Thank you, Tony. Misty will be glad to hear it, and so will the drivers. Sorting out where containers get dropped and picked up is a big part of the job, so we're glad that has been easy on your end.
PUT TARPS ON UR TRUCKS
Trent, thanks for letting us know. Our loads should be covered every time, and if one of ours was not, that is on us. Please call or text (336) 855-8195 and ask for the operations manager so we can find out which truck it was.
A-1 Service Group handles all of my waste disposal needs. Misty is super responsive and easy to work with. Give her a call today
Thank you! Misty will be glad to hear it. We appreciate you trusting A-1 with your disposal work.
I have worked with Misty Travis for several years now and it has always been a great experience. I manage a large residential home building company and our service has always been top notch. Misty has always made sure we are taken care of and always available if we have any questions!! Thank you Misty for everything you do!
Roger, thanks for sticking with us all these years. Misty and the whole crew appreciate it. - The A-1 team
Yes great service and especially Misti is great with getting what I need in a timely matter
Thanks Ryan. Getting you what you need when you need it is the whole job. Misty will appreciate the shout-out.
Enjoy working with A1 and Cristy is always very helpful!
Thanks Chad, we enjoy working with you too. We'll pass this along to Misty, she's the one keeping you taken care of.
Misty , Is the best. They always take care of my remodel waste ! I have used them for years and plan on for many more ! John Turner
Thank you, John. Years of remodel jobs together is the kind of relationship we're proud of, and Misty will be glad to see this. Here's to many more.
Analyzing 8,131,4748.1M ReviewsFor 22,99923K Experts
