Analyzing 6,723,7696.7M ReviewsFor 18,93618.9K Experts
Google reviewers rate this Ontario tire shop 4.8 out of 5 stars based on 1138 reviews. Positive feedback highlights friendly staff, punctual service, accurate communication, and fair pricing for tire repairs and replacements. Customers frequently mention quick turnaround times and helpful interactions. However, lower-rated reviews criticize delayed appointments, inconsistent promotion policies, and discrepancies regarding warranty coverage or tire specifications.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,138 Google reviews we collected
Phrases our text analysis found in 950 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 950 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Customer service is great and they’re very friendly!”
“Bad customer service and the guy who’s outside reception was very rude!”
“Thank you for excellent service, and thank you David for all your help.”
“I want to share the awful experience I had at this place.”
“Very friendly staff and they got my tires the same day.”
“I had a scheduled appointment which they were late doing an hour and a half late then I had asked some questions about another service they were gonna…”
“Definitely will be back and would definitely recommend if your in that area”
“I strongly advise everyone to stay away from this place until real and responsible action is taken.”
“Had them install tires for me it was great customer service at a great price compared to other shops they were super busy but got it done in less time…”
“They have cheap service to hook you but it is not worth it, had my tires delivered from the factory next just to find out they cant install it, 4 day…”
“It’s so nice to have a local shop you can trust—honest, reliable, fair, and always willing to help.”
“…this new staff,the service quality has been going down rapidly and a scam like feel to it,I purchased a set of new tires a few months ago with the of…”
“Luis was super communicative and customer service was superb!”
“Whether this was negligence or poor communication, the contradiction has left me with no confidence in the integrity of the service I received.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired A&R Tire / Discount Tire & Service Centers for 8 kinds of job. Pick one to see what they paid and said.
Called ahead, got confirmation of honoring on-line retailer price/costs, I was on a time strain, got me in and out. Would definitely go back, earned my business.
Absolutely the BEST service, very detailed, professional and knowledgeable!!! They are always polite and very helpful.
Excellent customer service. They made me feel important and did the work exactly as described. They even fixed a flat tire for me for free. I highly recommend this business.
david, was such a great help in helping me repair a nail in my tire ! thank you so much david. can’t wait to come back for more work in the future
I stumbled to this place via google map. My tire just flattened - so I look for the closest tire shop. They helped fixed my driver / rear flat tire for free. I had to look for the guy who fixed it, Nathan, and gave him a good tip. So nice and too nice - every community needs a good place with good heart like this.
Service was excellent , from the front desk to the replacing the tire on my car .
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 369 | — |
| Oil change | 49 | — |
| Wheel alignment | 45 | — |
| General repairs | 23 | — |
| Brakes | 23 | — |
| Steering & suspension repair | 18 | — |
| Air & cabin filter replacement | 12 | — |
| Transmission | 9 | — |
4.8 ★★★★★ 1,138 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Called ahead, got confirmation of honoring on-line retailer price/costs, I was on a time strain, got me in and out. Would definitely go back, earned my business.
Great experience !
Thank you for excellent service, and thank you David for all your help.
david kirk n luis are the people to go to! 5 star service!
Customer service is great and they’re very friendly!
Absolutely the BEST service, very detailed, professional and knowledgeable!!! They are always polite and very helpful.
Excellent customer service. They made me feel important and did the work exactly as described. They even fixed a flat tire for me for free. I highly recommend this business.
david, was such a great help in helping me repair a nail in my tire ! thank you so much david. can’t wait to come back for more work in the future
Super best service
I stumbled to this place via google map. My tire just flattened - so I look for the closest tire shop. They helped fixed my driver / rear flat tire for free. I had to look for the guy who fixed it, Nathan, and gave him a good tip. So nice and too nice - every community needs a good place with good heart like this.
Analyzing 6,723,7696.7M ReviewsFor 18,93618.9K Experts
