Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

A Plus Dryer Vent Cleaning, LLC logo

A Plus Dryer Vent Cleaning, LLC

Dryer vent cleaning service · Franklin, NJ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 26 dryer vent cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 478 Google reviews · 24 photos
99%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
39%reviews answered by the owner
Oct 2026latest review
📞 Call (201) 289-6781Request a call backWebsite ↗

A Plus Dryer Vent Cleaning, LLC at a glance

Google reviewers rate the company five stars based on 478 reviews, noting that the owner responds to a minority of feedback. Customers frequently cite punctuality, professional communication, fair pricing, and thorough cleaning of dryer vents and related HVAC systems. Recurring themes include technicians explaining issues in detail and identifying additional problems like rooftop screen blockages. However, isolated low-star reviews criticize incomplete cleaning techniques, poor English communication, and rude behavior, suggesting inconsistent service quality.

  • Google rating: 5.0 out of 5 from 478 reviews (99% five-star).
  • Reviews on this page: 478 Google reviews (398 with written comments, 3 with photos).
  • Owner responses: the business replied to 39% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Dryer Vent Cleaning Service serving Franklin, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other dryer vent cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction97Reliability95Craft & service100Value100Momentum100Replies to reviews80Satisfaction: 97 (median 93)Reliability: 95 (median 97)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 80 (median 24)
This companyDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Plus Dryer Vent Cleaning, LLC: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Plus Dryer Vent Cleaning, LLC: 95/100 on this factor. Category median: 97.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Plus Dryer Vent Cleaning, LLC: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Plus Dryer Vent Cleaning, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Plus Dryer Vent Cleaning, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A Plus Dryer Vent Cleaning, LLC: 80/100 on this factor. Category median: 24.A
80

Bar = this company · dark tick = category median.

Star ratings

478 Google reviews we collected

  • 5 stars47599%
  • 4 stars00%
  • 3 stars00%
  • 2 stars10%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 398 written reviews

  • Praise99399%
  • Complaints81%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude24324%
  • Quality & results19620%
  • Speed & response17818%
  • Would recommend17217%
  • Price & value9810%
  • Honesty & trust626%
  • Communication525%

What customers talk about

We read 398 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “A Plus Dryer Vent Cleaning Company are a Wonderful and Professional service to talk with ….”
  • “He did everything top-notch sealed everything found a problem with the screen up in the roof that the other company we had last year so we will be usi…”
    “Friendly yes, but horrible technique.”
  • “Professional on time technicians are fabulous and I would recommend them to anybody who asked me they’re the best”
  • “Thank you for taking care of my dryer and I will definitely recommend this company to everyone!”
    “He really is a beautiful, kind, and gentle person who goes above and beyond and just THE BEST on the business, and I cannot recommend him more highly.”
  • “They always show up on time, do the work correctly, at a fair price.”
  • “What stood out most was his honesty, attention to detail, and pride in his work.”
  • “He explained important things to me about my dryer and made sure I understood everything.”

People customers mention

  • Tom 47 reviews
  • Christian 9 reviews
  • Liam 7 reviews
  • Thomas 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired A Plus Dryer Vent Cleaning, LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

Madeline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

What a great guy great employee. He did everything top-notch sealed everything found a problem with the screen up in the roof that the other company we had last year so we will be using you from now on thank you so much. His name is Christian. Perfect

Rochellea day ago★★★★★

A Plus Dryer Vent Cleaning Company are a Wonderful and Professional service to talk with ….from the office staff to the Technicians!! My Technician was MATT W. And he was Amazing, professional, and very courteous. I was amazed at how well he cleaned my dryer vent and behind the dryer as well. He explained…

EPA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Christian did a great job! He was courteous and was also mindful not to wear his outside shoes in the house.

Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Professional on time technicians are fabulous and I would recommend them to anybody who asked me they’re the best

J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Stellar service***** I was very happily surprised when the service tech told me that he was a co-owner of A Plus Dryer Vent Cleaning. Really great service, clean, thorough, respectful and took his time until I was completely satisfied. HIGHLY RECOMMENDED!!!

JennieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Christian was very respectful and efficient. As always it is a pleasure to work with A Plus Dryer Vent Cleaning.

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning10$209–$410
Dryer repair10—
Dryer vent cleaning9—
Washer/dryer repair5—
Power/pressure washing4—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 478 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Madeline Mulvaney4 reviewsTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a great guy great employee. He did everything top-notch sealed everything found a problem with the screen up in the roof that the other company we had last year so we will be using you from now on thank you so much. His name is Christian. Perfect

Rochelle Sarno
Review from Google · view on Google
★★★★★

A Plus Dryer Vent Cleaning Company are a Wonderful and Professional service to talk with ….from the office staff to the Technicians!! My Technician was MATT W. And he was Amazing, professional, and very courteous. I was amazed at how well he cleaned my dryer vent and behind the dryer as well. He explained important things to me about my dryer and made sure I understood everything. Matt is truly an asset to the organization and should be recognized by the owner of the company for his excellent service!!! Thank you for taking care of my dryer and I will definitely recommend this company to everyone!!!!

EPA3 reviewsTotal number of Google reviews EPA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Christian did a great job! He was courteous and was also mindful not to wear his outside shoes in the house.

Kim Gaskell5 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

That was a pleasure

Jacquelyn Obrien7 reviewsTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Promt neat and a nice person

Response from the owner · 5 days ago

Thank you so much for your kind words, Jacquelyn! We're thrilled to hear you found our service prompt and our team member pleasant. We truly appreciate your 5-star review and for choosing A Plus Dryer Vent Cleaning LLC for your air duct cleaning needs!

Sandra Masi6 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional on time technicians are fabulous and I would recommend them to anybody who asked me they’re the best

Response from the owner · 5 days ago

Thank you so much, Sandra, for your wonderful review! We’re thrilled to hear our technicians impressed you and that you’d recommend A Plus Dryer Vent Cleaning LLC. Your support means a lot to us!

Anna Afonso1 reviewTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tom is very professional at his job. Also a very friendly guy

Response from the owner · 5 days ago

Thank you so much for your wonderful review, Anna! We’re thrilled to hear that Tom’s professionalism and friendliness made your experience with A Plus Dryer Vent Cleaning LLC a great one. We truly appreciate your support!

John11 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thomas was excellent. Fast, professional and friendly. Great job.

Response from the owner · 5 days ago

Thank you so much for your wonderful review, John! We’re thrilled to hear that Thomas provided fast, professional, and friendly service. Your satisfaction means a lot to us at A Plus Dryer Vent Cleaning LLC! We appreciate your support and look forward to serving you again.

J Guastella1 reviewTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Stellar service***** I was very happily surprised when the service tech told me that he was a co-owner of A Plus Dryer Vent Cleaning. Really great service, clean, thorough, respectful and took his time until I was completely satisfied. HIGHLY RECOMMENDED!!!

Response from the owner · 5 days ago

Thank you so much for your wonderful review, J! We’re thrilled to hear you had such a positive experience with A Plus Dryer Vent Cleaning LLC. Your kind words and recommendation mean a lot to us. We look forward to serving you again!

Josh Webman4 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good communication, great service, fair prices

Response from the owner · a week ago

Thank you so much for your wonderful review, Josh! We’re thrilled to hear you appreciated our communication, service, and pricing. Your satisfaction means a lot to us at A Plus Dryer Vent Cleaning LLC. We look forward to serving you again!

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