Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

BenzVac, LLC Boonton NJ Duct Cleaning logo

BenzVac, LLC Boonton NJ Duct Cleaning

Air duct cleaning service · Franklin, NJ · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 26 dryer vent cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 64 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Dec 2025latest review
📞 Call (862) 286-8722Request a call backWebsite ↗

BenzVac, LLC Boonton NJ Duct Cleaning at a glance

Customers report that BenzVac handles duct, dryer vent, and chimney cleaning services with punctuality, thoroughness, and clear communication. Reviewers highlight the team's professionalism, fair pricing without hidden costs, and willingness to explain maintenance needs or replace components. The owner actively responds to the majority of feedback. No recurring criticisms appear in the provided excerpts, which consistently describe the work as efficient and the staff as helpful and respectful of the property.

  • Google rating: 5.0 out of 5 from 64 reviews (100% five-star).
  • Reviews on this page: 64 Google reviews (62 with written comments, 1 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: December 20, 2025.
  • Service: Dryer Vent Cleaning Service serving Franklin, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other dryer vent cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction99Reliability98Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 98 (median 97)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
This companyDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BenzVac, LLC Boonton NJ Duct Cleaning: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BenzVac, LLC Boonton NJ Duct Cleaning: 98/100 on this factor. Category median: 97.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BenzVac, LLC Boonton NJ Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BenzVac, LLC Boonton NJ Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BenzVac, LLC Boonton NJ Duct Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 24.–
–

Bar = this company · dark tick = category median.

Star ratings

64 Google reviews we collected

  • 5 stars64100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 62 written reviews

  • Praise15099%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3523%
  • Speed & response3221%
  • Quality & results3121%
  • Would recommend2315%
  • Price & value1812%
  • Communication75%
  • Honesty & trust53%

What customers talk about

We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I hired BenzVac to clean out dryer vent…Van came timely…completely the job and was very professional!”
  • “On time Ivan helped me out of a jam when my condominium association fined me 15k I missed my dyer vent and Chimney inspection and cleaning.”
  • “BenzVac I recommend to Family and Friends Top Notch.”
  • “I’m happy with their service and would recommend them.”
  • “They provided great value at a reasonable price, were thorough and professional, and were right on time.”
  • “They took additional time to explain what they’re doing and gave recommendations on maintenance and filters.”
  • “Upfront clear pricing with no hidden costs or additions at time of service.”

People customers mention

  • Richard 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired BenzVac, LLC Boonton NJ Duct Cleaning for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I hired BenzVac to clean out dryer vent…Van came timely…completely the job and was very professional!

Paid $100–200Reasonable priceDryer vent cleaning

Jobs customers hired them for

JobReviewsCategory typical
Dryer vent cleaning16—
HVAC duct & vent cleaning8$209–$410
Repair HVAC2—
HVAC duct & vent repair2$236–$571

Compare with

Photos

Customer reviews

5.0 ★★★★★ 64 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Deborah Quimby4 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired BenzVac to clean out dryer vent…Van came timely…completely the job and was very professional!

  • Price assessment: Reasonable price
  • Price: $100–200
  • Services: Dryer vent cleaning
Brian3 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BenzVac I recommend to Family and Friends Top Notch. On time Ivan helped me out of a jam when my condominium association fined me 15k I missed my dyer vent and Chimney inspection and cleaning. Ivan did the job left paperwork when I was at work to forward to association. When I got home the place was cleaner then when I left it. Will only use BenzVac every year for cleaning and inspections the best recommend to all.

Ellen LoBiondo2 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, great service

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Nikos Tiliakos (Niko)5 reviewsTotal number of Google reviews Nikos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always Richard provides excellent prompt and complete service. I highly recommend this company.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Jack Niznik3 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BenzVac saved the day when we needed a hard to reach outside vent cover replaced - and it was freezing cold! Very satisfied with the service provided! Won’t hesitate to call them again.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Dattesh SutharLocal Guide · 11 reviewsTotal number of Google reviews Dattesh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive and easy scheduling. Upfront clear pricing with no hidden costs or additions at time of service. The team arrived as scheduled and completed service within estimated time. They took additional time to explain what they’re doing and gave recommendations on maintenance and filters.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Anthony Barros8 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Richard from BenzVac did a great job. The job was neat and well done all around.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Nanny Heroes AgencyLocal Guide · 19 reviewsTotal number of Google reviews Nanny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Benz Vac did a great job on the vents where I live in Boonton. They were quick, professional and very helpful.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Michael Nageib1 reviewTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BenzVac did a great job cleaning my ducts. They were on time, explained the process, and left everything clean. I noticed better air quality right away. I’m happy with their service and would recommend them.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

Wes Gibson8 reviewsTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the nicest people you can meet. Great work, very thorough. Have been using him for years. Highly recommend.

Response from the owner · a year ago

Thank you for the great review! Exceptional service is a first top priority for BenzVac air duct cleaning and dryer vent cleaning.

BenzVac, LLC Boonton NJ Duct Cleaning on Google Maps →

Business details