Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 3,641 Google reviews of 26 top-rated dryer vent cleaning services nationwide; 6 of them in Franklin, NJ. Updated October 28, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of dryer vent cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 |  BenzVac, LLC Boonton NJ Duct CleaningFranklin, NJ | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  A Plus Dryer Vent Cleaning, LLCFranklin, NJ | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.98 | — |
| 3 |  Dryer Vent Wizard of North JerseyFranklin, NJ | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | — |
| 4 |  Sunshine CleaningFranklin, NJ | A 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%13+0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAF | 4.96 | $306 |
| 5 | Precise Franklin Lakes Air Duct CareFranklin, NJ | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAF | 4.87 | — |
| 6 |  Vent Pros LLCFranklin, NJ | B 68How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%73+42.8Reliability 26%62+16.2Value 15%100+15.2Momentum penalty37−6.3Experts Score= 68Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAD– | 4.85 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| HVAC duct & vent cleaning | $209 | $271 | $410 | 98% |
| HVAC duct & vent repair | $236 | $325 | $571 | 100% |
| General carpet cleaning | $239 | $324 | $411 | 94% |
| Carpet steam cleaning | $245 | $283 | $379 | 100% |
| HVAC system maintenance | $54 | $212 | $295 | 100% |
| HVAC system repair | $205 | $278 | $529 | 100% |
How the 6 dryer vent cleaning services we rated in Franklin, NJ compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 6 best-rated dryer vent cleaning services in Franklin, NJ average 4.9★ on Google across 1,357 reviews. A Plus Dryer Vent Cleaning, LLC has the top rating (5.0★). Updated October 28, 2026.
6 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (1,357 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“What a great guy great employee. He did everything top-notch sealed everything found a problem with the screen up in the roof that the other company we had last year so we will be using you from now on thank you so…” — Google review
“Today Victor cleaned a sofa, stairs and carpeting. Everything looks like new again. Very professional, friendly and on time. Love the text telling you that they are on the way to your house. Highly recommend. Even…” — Google review
“Keith came to the house on time and within 1/2 hour he vacuumed the vent out completely and showed me the mountain of lint trapped in the vent system. So glad I had this done!” — Google review
“BenzVac I recommend to Family and Friends Top Notch. On time Ivan helped me out of a jam when my condominium association fined me 15k I missed my dyer vent and Chimney inspection and cleaning. Ivan did the job left…” — Google review
“Ralph and his crew really went above and beyond with the air duct cleaning in my home. They cleaned the ductwork thoroughly, took care of some rusty vent areas, and made sure the vents and surrounding spaces were…” — Google review
“Robert and his team are excellent to work with. Robert got me on the schedule as quickly as possible as we had purchased an older home and were worried about our vents/ducts not having been cleaned over the past 50…” — Google review
We scan Google Maps for dryer vent cleaning service listings in and around Franklin, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
A Plus Dryer Vent Cleaning, LLC has the highest Google rating on our Franklin list: 5.0 out of 5 from 478 reviews (as of October 28, 2026).
A Plus Dryer Vent Cleaning, LLC has the most Google reviews among the companies listed here: 478, with a 5.0★ average.
Only open Franklin-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts