Air duct cleaning service · Franklin, NJ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 26 dryer vent cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★79 Google reviews · 5 photos
88%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Precise Franklin Lakes Air Duct Care 4.9 out of 5 based on 79 reviews, with the owner not replying to any. Customers frequently highlight punctual arrivals, clear communication, and fair pricing for air duct and dryer vent cleaning services. Recurring themes include thorough removal of dust and debris, improved airflow, and professional conduct during inspections. One review noted a missed intake vent, though the company promptly rescheduled a follow-up to resolve the issue.
Google rating: 4.9 out of 5 from 79 reviews (88% five-star).
Reviews on this page: 78 Google reviews (73 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 25, 2026.
Service: Dryer Vent Cleaning Service serving Franklin, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other dryer vent cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyDryer Vent Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Precise Franklin Lakes Air Duct Care: 90/100 on this factor. Category median: 93.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Precise Franklin Lakes Air Duct Care: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Precise Franklin Lakes Air Duct Care: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Precise Franklin Lakes Air Duct Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Precise Franklin Lakes Air Duct Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Precise Franklin Lakes Air Duct Care: 15/100 on this factor. Category median: 24.F
15
Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
4.9of 5
5 stars6988%
4 stars810%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 73 written reviews
100%praise
Praise241100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2865%
Reasonable1535%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5523%
Quality & results5222%
Communication3515%
Would recommend3314%
Speed & response3113%
Honesty & trust198%
Price & value167%
What customers talk about
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was friendly, professional, and worked very hard from start to finish.”
“They cleaned the ductwork thoroughly, took care of some rusty vent areas, and made sure the vents and surrounding spaces were left looking neat and fresh.”
“They explained the issue clearly and let me know how a full vent and air duct cleaning would improve system performance and indoor air quality.”
“I would gladly use this air duct service again and highly recommend them to anyone needing duct and vent cleaning.”
“Jeffrey and Eli arrived on time to clean my dryer vent for Precise Franklin Lakes Air Duct Care, and they were very professional and clearly knew the…”
“The whole team was friendly, honest, and easy to talk to from the start.”
“great price, great work, and i will be using them again for future air duct cleaning and maintenance.”
People customers mention
Eli6 reviews
Ralph6 reviews
Jeffrey5 reviews
Tucker5 reviews
Logan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Precise Franklin Lakes Air Duct Care for 5 kinds of job. Pick one to see what they paid and said.
CCarl4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Ralph and his crew really went above and beyond with the air duct cleaning in my home. They cleaned the ductwork thoroughly, took care of some rusty vent areas, and made sure the vents and surrounding spaces were left looking neat and fresh. They also cleaned up the dust and debris carefully, which made the whole…
Reasonable price
LLoisLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Jeffrey and Eli arrived on time to clean my dryer vent for Precise Franklin Lakes Air Duct Care, and they were very professional and clearly knew the proper vent and airflow cleaning process. The service was quick, efficient, and completed in about half an hour without cutting corners. They checked the vent line…
Reasonable price
Aashlyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was dealing with uneven airflow around my home, and it had become really frustrating. I reached out for air duct cleaning service, and the whole process was smooth and helpful from the beginning.
After a careful inspection, they found a heavy buildup of dust and debris inside the ductwork that was restricting…
Reasonable price
FF2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I was really impressed with the air duct cleaning service. When I called to set up an appointment, they were able to get me scheduled within a day or two, which was a huge help. The whole team was friendly, honest, and easy to talk to from the start. They explained the duct cleaning and inspection process clearly,…
Great priceHeating system repairHeating system installation
Bbraxton5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Precise Franklin Lakes Air Duct Care did an excellent job cleaning the air ducts in our older home. The service was quick, professional, and very thorough. We have a larger HVAC duct system, and the crew handled it efficiently from the crawl space to every vent and return in the house. They removed built-up dust and…
Reasonable priceHeating system repairHVAC duct & vent repair
IIsla2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
eli did a great job cleaning my air ducts and vents. i needed a deep duct cleaning to remove dust, pet hair, and buildup from the returns and supply vents, and the work turned out great. Very professional, on-time, and thorough from start to finish. They cleaned the ductwork throughout my entire house, and the…
Great priceA/C system maintenanceA/C system repair
Ralph and his crew really went above and beyond with the air duct cleaning in my home. They cleaned the ductwork thoroughly, took care of some rusty vent areas, and made sure the vents and surrounding spaces were left looking neat and fresh. They also cleaned up the dust and debris carefully, which made the whole house feel much cleaner with better airflow. The team was friendly, professional, and worked very hard from start to finish. I would gladly use this air duct service again and highly recommend them to anyone needing duct and vent cleaning.
Price assessment: Reasonable price
L
Lois SpencerLocal Guide · 6 reviewsiTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Jeffrey and Eli arrived on time to clean my dryer vent for Precise Franklin Lakes Air Duct Care, and they were very professional and clearly knew the proper vent and airflow cleaning process. The service was quick, efficient, and completed in about half an hour without cutting corners. They checked the vent line carefully, improved airflow, and made the whole visit easy and stress free. I was very pleased with the quality of the dryer vent cleaning and would gladly use them again for future air duct and vent service.
Price assessment: Reasonable price
A
ashlyn joseph2 reviewsiTotal number of Google reviews ashlyn has written across all businesses on Google Maps, not just this one.
I was dealing with uneven airflow around my home, and it had become really frustrating. I reached out for air duct cleaning service, and the whole process was smooth and helpful from the beginning.
After a careful inspection, they found a heavy buildup of dust and debris inside the ductwork that was restricting airflow. They explained the issue clearly and let me know how a full vent and air duct cleaning would improve system performance and indoor air quality.
The technicians worked quickly and did a very thorough job cleaning the ducts, vents, and related HVAC pathways. I noticed the improvement right away. The airflow feels much more balanced now, and the house is noticeably more comfortable.
It also feels better knowing the air moving through my home is cleaner. Their attention to detail, professional work, and strong focus on quality service really made this a great experience.
Price assessment: Reasonable price
F
F Beltran2 reviewsiTotal number of Google reviews F has written across all businesses on Google Maps, not just this one.
I was really impressed with the air duct cleaning service. When I called to set up an appointment, they were able to get me scheduled within a day or two, which was a huge help. The whole team was friendly, honest, and easy to talk to from the start. They explained the duct cleaning and inspection process clearly, answered all of my questions, and made everything simple.
The technicians were careful, clean, and very thorough while cleaning the air ducts and checking the vents. They paid attention to detail, left the work area neat, and made me feel confident that the system was in good shape. It is hard to find this kind of quick response and professional service. I would definitely use them again in Franklin Lakes for any future air duct or vent cleaning needs.
Price assessment: Great price
Services: Heating system repair, Heating system installation
B
braxton foster5 reviewsiTotal number of Google reviews braxton has written across all businesses on Google Maps, not just this one.
Precise Franklin Lakes Air Duct Care did an excellent job cleaning the air ducts in our older home. The service was quick, professional, and very thorough. We have a larger HVAC duct system, and the crew handled it efficiently from the crawl space to every vent and return in the house. They removed built-up dust and debris, improved the airflow, and made the whole system feel much cleaner. The team worked carefully, explained the process clearly, and left everything neat when the duct cleaning was finished. Highly recommended if you need reliable air duct cleaning service for a bigger home system.
Price assessment: Reasonable price
Services: Heating system repair, HVAC duct & vent repair
I
Isla Harmon2 reviewsiTotal number of Google reviews Isla has written across all businesses on Google Maps, not just this one.
eli did a great job cleaning my air ducts and vents. i needed a deep duct cleaning to remove dust, pet hair, and buildup from the returns and supply vents, and the work turned out great. Very professional, on-time, and thorough from start to finish. They cleaned the ductwork throughout my entire house, and the indoor air feels fresher and the home feels like new. i also noticed less dust around the rooms after the service, which was a big plus. The team explained the process clearly, checked the vent covers, and made sure everything was clean before leaving. great price, great work, and i will be using them again for future air duct cleaning and maintenance.
Price assessment: Great price
Services: A/C system maintenance, A/C system repair
C
chelsey bishop2 reviewsiTotal number of Google reviews chelsey has written across all businesses on Google Maps, not just this one.
We had Precise Franklin Lakes Air Duct Care clean the air ducts in our home, and the improvement in indoor air quality was amazing. The whole process felt smooth and professional, and the crew was very courteous, careful, and respectful of our space, even wearing shoe covers while working inside. They explained the duct cleaning service clearly, removed dust buildup from the vents, and left the system looking much better. i was also very happy with the fair pricing because the quality of the work really stood out. we would definitely recommend this air duct cleaning service to friends and family, and they did a great job from start to finish in franklin lakes.
Price assessment: Great price
Services: HVAC duct & vent repair
J
julianna murray3 reviewsiTotal number of Google reviews julianna has written across all businesses on Google Maps, not just this one.
these guys are true professionals. precise franklin lakes air duct care had great communication from start to finish, arrived right on time, finished the air duct cleaning efficiently, and did an excellent job. chad was very helpful, and i appreciated how clearly the whole duct cleaning process was explained. the service improved airflow, removed dust from the residential and commercial air duct systems, and left everything looking clean and well maintained. i would highly recommend them to anyone needing reliable air duct and vent cleaning service. 5 stars, great work, and very professional.
Price assessment: Great price
B
Brandy Y3 reviewsiTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
We can’t say enough good things about the air duct cleaning service we received. Our home is older, and the ductwork had never been cleaned before. The team came in, thoroughly cleaned out all the vents and air ducts, helped us choose the best filter for our HVAC system, and pointed out a few issues that needed attention. They fixed everything for us and made the whole system run cleaner and better. The crew was professional, helpful, and did an awesome job from start to finish.
Price assessment: Great price
Services: Heating system repair, A/C system repair
C
chris oneill3 reviewsiTotal number of Google reviews chris has written across all businesses on Google Maps, not just this one.
What a pleasure it was to meet Jeffrey, our air duct and dryer vent technician today. He was one of the most genuine and kind service techs i have ever met, and i have worked with quite a few over the years. He was knowledgeable, professional, on time, easy to talk to, and very thoughtful throughout the whole visit. He explained the dryer vent cleaning process clearly, completed the job carefully, and then gave us a helpful review of what he found after the cleaning was finished. It was great to see such attention to detail, and the whole service felt thorough and efficient. he is a real asset to the team. A+++++++++!
