Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Google reviewers rate Vent Pros LLC 4.9 out of 5 based on 48 reviews, with the owner responding to 96% of them. Customers frequently cite punctuality, professional conduct, and reasonable pricing for air duct, dryer vent, and chimney cleaning services. Recurring themes include efficient scheduling and thorough work, while low-star reviews highlight issues with misleading quotes, unexpected price increases, and difficulties reaching the company directly via provided phone numbers.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
48 Google reviews we collected
Phrases our text analysis found in 40 written reviews
How often each topic comes up in the written reviews
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The two gentlemen that cleaned them were on time, super friendly and even cleaned up before they left.”
“Robert got me on the schedule as quickly as possible as we had purchased an older home and were worried about our vents/ducts not having been cleaned…”
“Highly recommend Robert for duct/vent cleaning and will use him again in a few years when it's time for the regularly scheduled cleaning.”
“I received a free estimate to have my air ducts and dryer vent cleaned.”
“The team’s desire to provide outstanding service and superior end result, combined with Rob‘s personal involvement, is sometimes tough to find these days.”
“I called the previous day and explained my situation.”
“Vent Pros were on-time, honest, and did the job completely to all expectations.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Vent Pros LLC for 2 kinds of job. Pick one to see what they paid and said.
The number they provided led me to a suspicious call center who refused to connect me to the company without my personal information. I’d like to hire you guys but I don’t like this practice.
Ouotes are misleading and when they leave 200 dollars more. Problem not even resolved. My dryer is still not cleaned out.
Robert and his team are excellent to work with. Robert got me on the schedule as quickly as possible as we had purchased an older home and were worried about our vents/ducts not having been cleaned over the past 50 years. Robert also recommended cleaning out the dryer vent and we are very happy we did, as the dust…
I called the previous day and explained my situation. He told me he can squeeze me in the next day at 4pm. He came at 3:15 and was out by 4. They wore feet coverings and didn’t bang into everything bringing it up the stairs to the laundry room. They were very thorough and clean. I’m glad he told me not to run the…
Great company, super easy to work with. I received a free estimate to have my air ducts and dryer vent cleaned. The two gentlemen that cleaned them were on time, super friendly and even cleaned up before they left. Could not have asked for a better experience and would absolutely use them again in the future.
Fast and reliable! Excellent customer service as well as pricing. Will recommend and definitely be doing business again in the future. Look no further!!
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 41 | $209–$410 |
| HVAC duct & vent repair | 2 | $236–$571 |
4.9 ★★★★★ 48 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The number they provided led me to a suspicious call center who refused to connect me to the company without my personal information. I’d like to hire you guys but I don’t like this practice.
Ouotes are misleading and when they leave 200 dollars more. Problem not even resolved. My dryer is still not cleaned out.
Robert and his team are excellent to work with. Robert got me on the schedule as quickly as possible as we had purchased an older home and were worried about our vents/ducts not having been cleaned over the past 50 years. Robert also recommended cleaning out the dryer vent and we are very happy we did, as the dust and debris that was returned from that vent would make almost anyone cringe. Highly recommend Robert for duct/vent cleaning and will use him again in a few years when it's time for the regularly scheduled cleaning.
Thank you so much Vince, It was our pleasure to serve you!
I called the previous day and explained my situation. He told me he can squeeze me in the next day at 4pm. He came at 3:15 and was out by 4. They wore feet coverings and didn’t bang into everything bringing it up the stairs to the laundry room. They were very thorough and clean. I’m glad he told me not to run the dryer till they got there. It definitely could have started a fire. I would absolutely recommend this company and plan on doing my Hvac during the fall with them. 5 star service!
Thank you so much sir, It was our pleasure to serve you!
Great company, super easy to work with. I received a free estimate to have my air ducts and dryer vent cleaned. The two gentlemen that cleaned them were on time, super friendly and even cleaned up before they left. Could not have asked for a better experience and would absolutely use them again in the future.
Thank you so much Lauren, It was our pleasure to serve you!
Fast and reliable! Excellent customer service as well as pricing. Will recommend and definitely be doing business again in the future. Look no further!!
Thank you so much Michelle, It was our pleasure to serve you!
What a great company, fast, efficient, and thoughtful with their scheduling and instructions. Robert was excellent from start to finish. Thanks Vent Pros!
Thank you so much Pamela, It was our pleasure to serve you!
We hired Vent Pros to clean our HVAC ducts, and were very happy with their services. Their prices were very reasonable, the team was very professional and courteous, and they did everything they were supposed to do and within the windows they provided. We will definitely be calling them next time we need our vents cleaned.
Thank you so much! It was our pleasure to serve you!
Vent Pro service was on time. The people were polite, professional, answered all my questions politely. I will use their service again!
Thank you so much Rita, It was our pleasure to serve you!
Hired Vent Pros to do air duct and dryer vent cleaning of my new home after getting quotes from multiple companies in the area. Because of the timing, Rob and his team ended up coming the day after I had just moved. Despite boxes being everywhere, Rob and his team were so kind, efficient, and did exactly what they said they would. I felt comfortable having them in my home. Moving is so stressful but having them come and take care of this was one less thing for me to worry about. I now know i'm breathing fresh air. I would highly recommend them to anyone.
Thank you so much Rachel, It was our pleasure to serve you!
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
