Home inspector · Kansas City, MO · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%12+0.8Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 56 radon testing servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★550 Google reviews · 8 photos
97%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate A-Pro Home Inspection 4.9 out of 5 based on 550 reviews, highlighting thorough inspections, prompt same-day report delivery, and clear communication regarding home systems. Customers frequently note the inspector's patience during walkthroughs and helpful explanations for new homeowners. However, some low-star reviews criticize missed defects like siding rot or water issues, inaccurate technical findings, and unprofessional conduct such as leaving crawl spaces open, though the business owner does not respond to these complaints.
Google rating: 4.9 out of 5 from 550 reviews (97% five-star).
Reviews on this page: 550 Google reviews (388 with written comments, 3 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 20, 2026.
Service: Radon Testing Service serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyRadon Testing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A-Pro Home Inspection Kansas City: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A-Pro Home Inspection Kansas City: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A-Pro Home Inspection Kansas City: 92/100 on this factor. Category median: 98.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A-Pro Home Inspection Kansas City: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A-Pro Home Inspection Kansas City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A-Pro Home Inspection Kansas City: 12/100 on this factor. Category median: 82.F
12
Bar = this company · dark tick = category median.
Star ratings
550 Google reviews we collected
4.9of 5
5 stars53597%
4 stars102%
3 stars10%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 388 written reviews
99%praise
Praise84399%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price113%
Reasonable788%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results22827%
Staff & attitude21525%
Would recommend15318%
Communication13916%
Speed & response8410%
Price & value152%
Honesty & trust142%
What customers talk about
We read 388 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brandon with A-Pro Home Inspection was very thorough, detailed report and great communication throughout the process.”
“Professional, knowledgeable, and easy to work with.”
“This is our second time using A-Pro and would highly recommend.”
“…, I gave them time to respond and fix this but no one seemed to try , avoid this company !…”
“He walked us through our new home explaining every detail he found.”
“Very professional and I had the report the same day following a 2 pm inspection time.”
“Very quick, very precise, great communication, great results for a fair price.”
“A bit pricey, but I would use A-Pro again.”
“I honestly can't think of anything I could have hoped for that was better.”
People customers mention
Brandon32 reviews
Jack11 reviews
Miller9 reviews
Scott7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A-Pro Home Inspection Kansas City for 3 kinds of job. Pick one to see what they paid and said.
sharonLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Easy, informative, thorough. Brandon invited me to accompany him or wait till the end and we would review every single room. I honestly can't think of anything I could have hoped for that was better. I would hire him again and a heartbeat.
Reasonable price
SamanthaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Brandon with A-Pro Home Inspection was very thorough, detailed report and great communication throughout the process. Professional, knowledgeable, and easy to work with. Highly recommend.
Entertainor6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
A thorough inspection was performed. Very professional and I had the report the same day following a 2 pm inspection time.
Reasonable price
Lucas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very knowledgeable, easy to work with.
Was helpful with recommendations and potential solutions to all issues they noted during an inspection.
Reasonable price
Chi6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is our second time using A-Pro and would highly recommend. Brandon was prompt, professional, and thorough. Great overall experience.
Reasonable price
Teresa15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brandon was great! He walked us through our new home explaining every detail he found. He made us feel very informed and confident in the repairs our home needs. Thank you again.
Easy, informative, thorough. Brandon invited me to accompany him or wait till the end and we would review every single room. I honestly can't think of anything I could have hoped for that was better. I would hire him again and a heartbeat.
Price assessment: Reasonable price
Samantha MayLocal Guide · 11 reviewsiTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Brandon with A-Pro Home Inspection was very thorough, detailed report and great communication throughout the process. Professional, knowledgeable, and easy to work with. Highly recommend.
Entertainor6 reviewsiTotal number of Google reviews Entertainor has written across all businesses on Google Maps, not just this one.
Brandon was great! He walked us through our new home explaining every detail he found. He made us feel very informed and confident in the repairs our home needs. Thank you again.
Chloe Nitcher2 reviewsiTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Brandon was very professional and thorough. When we walked through the inspection at the end he did not make us feel rushed and answered all of our questions in detail. Great experience!