Laura Peetz9 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBob is the best very through thank you
AAPEX Home Inspection Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty96−0.4Momentum penalty70−3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#46 of 56 radon testing servicesPosition by Experts Score among all companies we track in this category. · better than 18%
5.0 ★★★★★ 642 Google reviews · 24 photos
99%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
41%reviews answered by the owner
Sep 2026latest review
AAPEX Home Inspection Services at a glance
Google reviewers rate AAPEX Home Inspection Services 5/5 based on 642 reviews, with the owner responding to 41% of them. Customers frequently praise the team for thoroughness, punctuality, and clear communication, noting that detailed reports with photos help identify issues during home purchases. However, a few low-star reviews allege that inspectors missed significant structural or mechanical problems, leading to unexpected repair costs for buyers.
- Google rating: 5.0 out of 5 from 642 reviews (99% five-star).
- Reviews on this page: 642 Google reviews (475 with written comments, 2 with photos).
- Owner responses: the business replied to 41% of reviews.
- Most recent review: September 29, 2026.
- Service: Radon Testing Service serving Detroit, Michigan.
Data from Google, last updated October 27, 2026.
Score profile vs other radon testing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAPEX Home Inspection Services: 93/100 on this factor. Category median: 95.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAPEX Home Inspection Services: 88/100 on this factor. Category median: 95.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAPEX Home Inspection Services: 96/100 on this factor. Category median: 98.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAPEX Home Inspection Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAPEX Home Inspection Services: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAPEX Home Inspection Services: 76/100 on this factor. Category median: 82.B
76
Bar = this company · dark tick = category median.
Star ratings
642 Google reviews we collected
- 5 stars63499%
- 4 stars20%
- 3 stars10%
- 2 stars10%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 475 written reviews
- Praise1,10199%
- Complaints91%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price375%
- Reasonable125%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude28826%
- Quality & results28726%
- Would recommend18517%
- Communication13812%
- Speed & response12812%
- Price & value434%
- Honesty & trust414%
What customers talk about
We read 475 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was friendly, personable, and easy to work with.”
“This company is very unprofessional and the Inspectors are rude and disrespectful”
“He was extremely thorough and provided us with a 100+ page report with detailed pictures of our new construction home inside and out.”
“We 100% recommend this company for making the entire process so smooth!”
“Cannot recommend highly enough -- very thorough, very patient with questions and extremely knowledgeable about everything we could come up with to ask.”
“He was extremely thorough throughout the inspection and took the time to explain everything in clear, easy-to-understand terms.”
“I received my inspection report quickly and felt great about my first time having a home inspected!”
“Great company to work with, fair rates, and solid reports.”
“I would recommend AAPEX Home Inspection Services 100% to anyone looking for a thorough and trustworthy home inspector!”
People customers mention
- Bob 53 reviews
- Steve 51 reviews
- Chris 31 reviews
- Maceo 29 reviews
- Douglas 17 reviews
- Banks 15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AAPEX Home Inspection Services for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
TugceLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I are relocating from Florida to Michigan, and Maceo made the inspection process so easy for us even though we weren’t there in person. He was extremely thorough and provided us with a 100+ page report with detailed pictures of our new construction home inside and out. We 100% recommend this company for making the entire process so smooth!
Great price
ChrisLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Worth every penny! Our inspector had incredible attention to detail and the inspection report reads like a To Do List for new homeowners. Cannot recommend these guys enough!
Great price
LillianLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Very happy with my experience with AAPEX. We ran into an unexpected issue with my first scheduled inspection and they were able to reschedule within a matter of days. Chris was very thorough; he asked if I had questions checked my understanding through the process. I received my inspection report quickly and felt…
Reasonable price
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Bob did a great job on the inspection. He was open to me walking the property with him, asking questions. He was friendly, personable, and easy to work with. I highly recommend. He also was able to come out on short notice. An added benefit.
joanne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
This company is very unprofessional and the Inspectors are rude and disrespectful
KirkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Thank you Bob! Great job again, as usual! I appreciate you accommodating the buyers schedule change. Happy 4th of July AAPEX!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pre-listing inspections | 13 | — |
| Multi-unit inspections | 8 | — |
| Sewer line scope | 7 | — |
| Rental property inspections | 7 | — |
| Manufactured home inspections | 7 | — |
| New construction inspections | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 642 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Tugce KubicLocal Guide · 42 reviewsTotal number of Google reviews Tugce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy husband and I are relocating from Florida to Michigan, and Maceo made the inspection process so easy for us even though we weren’t there in person. He was extremely thorough and provided us with a 100+ page report with detailed pictures of our new construction home inside and out. We 100% recommend this company for making the entire process so smooth!
- Price assessment: Great price
Chris ShortLocal Guide · 27 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorth every penny! Our inspector had incredible attention to detail and the inspection report reads like a To Do List for new homeowners. Cannot recommend these guys enough!
- Price assessment: Great price
Lillian IrbyLocal Guide · 21 reviewsTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery happy with my experience with AAPEX. We ran into an unexpected issue with my first scheduled inspection and they were able to reschedule within a matter of days. Chris was very thorough; he asked if I had questions checked my understanding through the process. I received my inspection report quickly and felt great about my first time having a home inspected!
- Price assessment: Reasonable price
Nancy Bentley8 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBob did a great job on the inspection. He was open to me walking the property with him, asking questions. He was friendly, personable, and easy to work with. I highly recommend. He also was able to come out on short notice. An added benefit.
joanne whitmore8 reviewsTotal number of Google reviews joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis company is very unprofessional and the Inspectors are rude and disrespectful
Response from the owner · 3 months ago
Who my I ask are you? We take every concern seriously. However, after reviewing our inspection schedule, client records, invoices, agreements, and communication records, we are unable to locate any customer, inspection, appointment, estimate, or phone inquiry under this name. AAPEX Home Inspection Services stands behind our professionalism and customer service, and we welcome the opportunity to address any legitimate concern. Please contact me (313 499-1199) directly so I may help address your concerns. At this time, we cannot verify that this review reflects an actual customer experience with our company, so we have asked Google to review it under their review policies. Sincerely Steve Johnson, Owner Google Subject / reason: Review not based on genuine customer experience — Fake Engagement / Misleading Review with AAPEX Home Inspection Services. Appeal: I am requesting removal of the 1-star review posted by “Joanne Whitmore” for AAPEX Home Inspection Services because it appears to violate Google’s Fake & Misleading Content / Fake Engagement policy. Google’s policy states that reviews should reflect a genuine, actual experience with a business, and that content not based on a real experience is not allowed. This review states that “This company is very unprofessional and the Inspectors are rude and disrespectful,” but after checking our business records, we cannot verify this person as a customer, lead, caller, inspection client, buyer, seller, agent, or anyone connected to any inspection performed by our company. We searched our inspection records, scheduling records, invoices, agreements, customer names, phone records, and related communications and found no match for this reviewer or any interaction that would support a genuine experience with AAPEX Home Inspection Services. The reviewer also does not provide an inspection date, property address, report number, agent name, client name, or any specific service details that would allow us to identify a legitimate customer experience. The public review history shown on the reviewer’s Google profile appears to be concentrated around businesses in the Palm Bay, Florida area, while AAPEX Home Inspection Services is a local SE Michigan based small business. Based on our records, this review does not appear to accurately represent an actual customer experience with our company. Because the review appears to be unsupported by any real transaction, service, appointment, communication, or customer relationship, I am asking Google to remove it under the policy prohibiting fake engagement and reviews that are not based on a genuine experience with the business. Thank you for reviewing this matter.
Jeff Yousif6 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent,Thank you AAPEX Home Inspection for your service
Kirk Glassel (Kirk Glassel, Realtor)Local Guide · 20 reviewsTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you Bob! Great job again, as usual! I appreciate you accommodating the buyers schedule change. Happy 4th of July AAPEX!
Response from the owner · 10 years ago
Kurt it has been a absolute pressure serving you and your wife. Thank you for the very kind review and Bob and I look forward to serving you and your clients in the future. Kind regards, Steve
William Lomas net8 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional and detailed inspection, highly recommend!
Katherine AluiaLocal Guide · 20 reviewsTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBob was fantastic to work with! He was extremely thorough throughout the inspection and took the time to explain everything in clear, easy-to-understand terms. His knowledge, professionalism, and ability to communicate made the entire process stress-free and informative. I would recommend AAPEX Home Inspection Services 100% to anyone looking for a thorough and trustworthy home inspector!
Business details
- Website: aapexhomeinspections.com
- Service area: Detroit, MI