AAWD Inc | Commercial Window & Door Contractor in Sparta NJ
General contractor · Hopatcong, NJ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%44+3.1Craft & service penalty22−7.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 27%
4.8★★★★★71 Google reviews · 24 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
AAWD Inc | Commercial Window & Door Contractor in Sparta NJ at a glance
Customers frequently highlight the professionalism, punctuality, and efficient communication of the staff during window and door replacements. Reviewers note that the team is respectful, detail-oriented, and capable of handling large-scale projects with minimal disruption to residents. One low-star review criticizes the lack of advance warning before installation began, causing distress to an occupant. The company maintains a 4.8-star rating from 71 reviews, with the owner responding to 90% of feedback.
Google rating: 4.8 out of 5 from 71 reviews (94% five-star).
Reviews on this page: 71 Google reviews (61 with written comments, 6 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: April 8, 2026.
Service: Exterior Door Installer serving Hopatcong, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.
This companyExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 85/100 on this factor. Category median: 85.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 84/100 on this factor. Category median: 83.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 22/100 on this factor. Category median: 94.D
22
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 79/100 on this factor. Category median: 98.B
79
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAWD Inc | Commercial Window & Door Contractor in Sparta NJ: 44/100 on this factor. Category median: 58.C
44
Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
4.8of 5
5 stars6794%
4 stars00%
3 stars00%
2 stars00%
1 star46%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
97%praise
Praise11697%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4336%
Would recommend2723%
Speed & response1815%
Quality & results1311%
Communication108%
Price & value43%
Honesty & trust43%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, punctual, and extremely detail-oriented.”
“I would recommend Justin and his crew without reservation.”
“I would not recommend using them.”
“Justin and his skilled team were prompt, efficient, and friendly.”
“American Architectural Windows and Doors exceeded my expectations from start to finish.”
“Their foreman Justin was a really nice guy and answered all of our questions.”
“Had a great experience their the best in the window business very serious and fair company u won't get screwed over”
“If you’re looking for reliability, craftsmanship, and real value for your investment, this is the company to trust.”
People customers mention
Justin17 reviews
John7 reviews
Architectural6 reviews
Windows4 reviews
Paulie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AAWD Inc | Commercial Window & Door Contractor in Sparta NJ for 8 kinds of job. Pick one to see what they paid and said.
Jorge5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
American Architectural Windows and Doors exceeded my expectations from start to finish. The team was professional, punctual, and extremely detail-oriented. Justin was amazing. He really knows what he’s doing and made everything easy from start to finish. You can tell he takes pride in his work. The quality of their…
Great priceHome renovationsInterior finishingRemodeling
Joyce1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Justin and his skilled team were prompt, efficient, and friendly. The new windows are a welcome change to our apartment building. Thank you!
Jen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We were dreading the inconvenience of having our windows replaced, but Justin made the process seamless and fast. The workmen were respectful and nice, and it was obvious that they really knew their jobs and worked as an efficient team. I would recommend Justin and his crew without reservation.
Great priceHome renovations
AshleyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
These guys were great. They were very respectful and friendly, and they did their work quickly and efficiently. Their foreman Justin was a really nice guy and answered all of our questions. Our windows look really beautiful! We're so happy with their work.
Dr.2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
John, Justin and the crew were fantastic! Professional, neat and timely. The window quality has been excellent. Communicated and helped us get exactly what we needed and wanted. Would absolutely use them again!
jose10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Worked with Justin on a project in Chatham nj . Very professional walk me through everything I needed for this specific job. I highly recommend American Architectural.
American Architectural Windows and Doors exceeded my expectations from start to finish. The team was professional, punctual, and extremely detail-oriented. Justin was amazing. He really knows what he’s doing and made everything easy from start to finish. You can tell he takes pride in his work. The quality of their windows and doors is top-tier — you can immediately see and feel the difference. Installation was smooth, clean, and done with precision. If you’re looking for reliability, craftsmanship, and real value for your investment, this is the company to trust. Highly recommend!
Price assessment: Great price
Services: Home renovations, Interior finishing, Remodeling, Porch construction
Response from the owner · 6 months ago
Thank you Jorge for your detailed review of our work. We truly appreciate your recommendation. Thanks again,
Joyce Minogue1 reviewiTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
We were dreading the inconvenience of having our windows replaced, but Justin made the process seamless and fast. The workmen were respectful and nice, and it was obvious that they really knew their jobs and worked as an efficient team. I would recommend Justin and his crew without reservation.
Price assessment: Great price
Services: Home renovations
Response from the owner · 7 months ago
Thanks so much Jen for your review. Our crew appreciates your feedback and we are happy you are so pleased. Cheers
Ashley BarnerLocal Guide · 17 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
These guys were great. They were very respectful and friendly, and they did their work quickly and efficiently. Their foreman Justin was a really nice guy and answered all of our questions. Our windows look really beautiful! We're so happy with their work.
Response from the owner · 7 months ago
Thanks Ashley for your nice review of our crew and workmanship. Best Regards
Dr. Christine Ross2 reviewsiTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
John, Justin and the crew were fantastic! Professional, neat and timely. The window quality has been excellent. Communicated and helped us get exactly what we needed and wanted. Would absolutely use them again!
Response from the owner · a year ago
Dr. Ross, thank you for your thoughtful comments about our work and team. We are so grateful! Great to hear you are so pleased with the work and how the workflow went.
jose egues10 reviewsiTotal number of Google reviews jose has written across all businesses on Google Maps, not just this one.
Worked with Justin on a project in Chatham nj . Very professional walk me through everything I needed for this specific job. I highly recommend American Architectural.
Response from the owner · a year ago
Jose, thank you for your review and nice comments about Justin and AAWD. We are happy you were please, and truly appreciate your recommendation.
Alyssa Fouts3 reviewsiTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
American Architectural Window & Door came to Aberdeen, SD to replace over 100 windows and over 50 patio doors at a property I manage! They were very organized and their communication through their whole process was AMAZING! Highly reccomend!
Response from the owner · a year ago
Thank you Kearra for sharing your positive experience with our team at your property. It means a lot to out installation team and the company that you were so very satisfied and recommend AAWD. Enjoy the summer.
Michael McDonald3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
My experience with the product and the staff was beyond exceptional. I would highly recommend American Architectural widows and doors.
Response from the owner · a year ago
Michael, thank you for sharing your experience with our team. It means a lot to them as they always strive to make it a pleasant experience. And thanks for the recommendation!
