Car repair and maintenance service · Salem, OR · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 707 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★71 Google reviews · 3 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Abdel Automotive Services LLC five stars based on seventy-one reviews, noting that the owner responds to seventy-five percent of feedback. Customers frequently cite honest assessments, transparent pricing significantly below dealership quotes, and quick turnaround times for repairs ranging from brakes to engine components. The team is described as communicative and reliable, often explaining necessary work clearly while avoiding unnecessary upsells, resulting in high customer trust and satisfaction.
Google rating: 5.0 out of 5 from 71 reviews (99% five-star).
Reviews on this page: 71 Google reviews (68 with written comments, 1 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: November 6, 2026.
Service: Auto Repair Shop serving Salem, Oregon.
Data from Google, last updated November 8, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abdel Automotive Services LLC: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abdel Automotive Services LLC: 97/100 on this factor. Category median: 85.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abdel Automotive Services LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abdel Automotive Services LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
5.0of 5
5 stars7099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
99%praise
Praise19699%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2191%
Reasonable29%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value3819%
Honesty & trust3618%
Quality & results3116%
Speed & response2814%
Would recommend2613%
Staff & attitude2513%
Communication147%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The people check my car because I have antifreeze-liking, very honest, excellent service and good price.”
“…is work but coming in right off bat amazing energy he truthful and a trustworthy man I wouldn’t hesitate to leave my car if it needs work but he so fa…”
“He found the one problem and fixed it quickly and for a great price!”
“…y man I wouldn’t hesitate to leave my car if it needs work but he so fast and good at what he does he tries his best to get you in and out the same da…”
“I trust him to tell me the truth and will highly recommend him to others.”
“Instead, Del treated me with genuine kindness, patience, and complete honesty.”
“They took the time to walk me through everything, clearly explaining what was urgent and what could wait, making sure I felt entirely comfortable befo…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Abdel Automotive Services LLC for 8 kinds of job. Pick one to see what they paid and said.
VVictor3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Mr Abdel is a 5 star mechanic/technician who fixed my eldely father's vehicles after he took them to a dealer who couldn't figure it out! He's a true gentleman, and his rates are better than anyone! Kiezer is extremely fortunate to have his business in the area. Thank you Abdel!
Great priceElectricalAuto engine diagnosticBattery
AAngeles2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The people check my car because I have antifreeze-liking, very honest, excellent service and good price. They deserve more than 5 stars
Thank you so much!!!!
BBrandonLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
10/10 recommend Abdel! He was able to change out my battery last minute and I came back the next day for an oil pressure gage problem and fixed that too! Great service, outstanding prices as well. Will be using him as my mechanic from here on out!
KKia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Words can't fully express how grateful I am to have found Abdel Automotive Services. Finding an automotive technician with absolute integrity feels almost impossible these days, but this team has been a complete blessing.
When my car had issues, I was expecting a massive bill and a headache. Instead, Del treated me…
BBrett13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Timing chain phaser replacement on my old Acura was timely and convenient. Abdel and his crew are informative and it’s run 2k miles since the repairs with no issues
Great priceAuto engine diagnosticOil change
KKW2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Abdel is the best Mechanic that I've met in my entire lifetime of the 35 years I've been alive! 🥰🙏🏿🙌🫶🏻 And I've had many different mechanics throughout my life. I thank God so often for his help.
Great priceTransmissionSteering & suspension repairTransmission repair
Mr Abdel is a 5 star mechanic/technician who fixed my eldely father's vehicles after he took them to a dealer who couldn't figure it out! He's a true gentleman, and his rates are better than anyone! Kiezer is extremely fortunate to have his business in the area. Thank you Abdel!
Price assessment: Great price
Services: Electrical, Auto engine diagnostic, Battery
A
Angeles Contreras2 reviewsiTotal number of Google reviews Angeles has written across all businesses on Google Maps, not just this one.
The people check my car because I have antifreeze-liking, very honest, excellent service and good price. They deserve more than 5 stars
Thank you so much!!!!
Response from the owner · 2 weeks ago
Thank you Angeles for your business and appreciate your kind words!
D
domo t2 reviewsiTotal number of Google reviews domo has written across all businesses on Google Maps, not just this one.
I met Abdel from my mother that referred me to not just a mechanic but an amazing human that knows his work! When I first arrived I was nervous I didn’t know if he knew what he was doing and how much he was going to charge for his work but coming in right off bat amazing energy he truthful and a trustworthy man I wouldn’t hesitate to leave my car if it needs work but he so fast and good at what he does he tries his best to get you in and out the same day! He is a very hard worker that lets you observe while he works shows you what’s the real problem is then giving you the run around and fixing unnecessary or around the problem! He has a 2 bay car garage with pretty much anything you need as a mechanic with lifts to check under the car! I’m happy and blessed to say I have not just a great mechanic that I can truly relied on but a great friend and I’m Thankful! Thank You Abdel for your hard work it doesn’t go unrecognized!
Price assessment: Great price
Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, Auto engine diagnostic, Air conditioning, Brake service & repair, Battery, Oil change
Response from the owner · 2 weeks ago
Thank you Domo for the trust and your business.
B
Brandon BrookfieldLocal Guide · 23 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
10/10 recommend Abdel! He was able to change out my battery last minute and I came back the next day for an oil pressure gage problem and fixed that too! Great service, outstanding prices as well. Will be using him as my mechanic from here on out!
Response from the owner · 2 weeks ago
Thank you Brandon for trusting us working on your car and your business.
K
Kia Keck4 reviewsiTotal number of Google reviews Kia has written across all businesses on Google Maps, not just this one.
Words can't fully express how grateful I am to have found Abdel Automotive Services. Finding an automotive technician with absolute integrity feels almost impossible these days, but this team has been a complete blessing.
When my car had issues, I was expecting a massive bill and a headache. Instead, Del treated me with genuine kindness, patience, and complete honesty. They took the time to walk me through everything, clearly explaining what was urgent and what could wait, making sure I felt entirely comfortable before touching a single bolt.
Not only did they save me from hundreds of dollars in unnecessary repairs, but their rates are truly the best in town—unbeatable quality without the dealership stress or marked-up prices. Thank you so much, Del for your incredible work, fair prices, and for giving me total peace of mind on the road. I am a customer for life!
Response from the owner · a month ago
Thank you kia for you kind words and trust to work on your car.
B
Brett Williams13 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Timing chain phaser replacement on my old Acura was timely and convenient. Abdel and his crew are informative and it’s run 2k miles since the repairs with no issues
Price assessment: Great price
Services: Auto engine diagnostic, Oil change
Response from the owner · a month ago
Thank you Brett for your business and your trust in us we look forward to serve you again
K
KW M (M: Missionary 4 JC)2 reviewsiTotal number of Google reviews KW has written across all businesses on Google Maps, not just this one.
Abdel is the best Mechanic that I've met in my entire lifetime of the 35 years I've been alive! 🥰🙏🏿🙌🫶🏻 And I've had many different mechanics throughout my life. I thank God so often for his help.
Price assessment: Great price
Services: Transmission, Steering & suspension repair, Transmission repair, Oil change, Service not listed
Response from the owner · a month ago
Thank you KW
A
Angela G2 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Honest mechanic!! As a single woman, I’m usually a target of unscrupulous people. Not this case!! Abdel charged me a very fair price, about half what other shops quoted AND the service was QUICK!! He ordered the parts needed so it could be a same day repair, saving me from renting a car. And rightly enough, he asked for a deposit for the parts. Too many times people don’t show up for the repair, leaving him in the lurch.
I highly recommend this shop!!
Price assessment: Great price
Services: Transmission, Steering & suspension repair, Oil change, Service not listed
D
Debbie Beck8 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Abdel is a great mechanic! He took a look at my van and assessed it methodically and honestly. The people at Valvoline had told me it had all kinds of problems that needed to be fixed and Abdel checked each item on my list and determined that they were not correct in their assessment of my vehicle. Most likely they were trying to get me to pay for unnecessary things. He found the one problem and fixed it quickly and for a great price!
I trust him to tell me the truth and will highly recommend him to others. He’s a great guy!!
Price assessment: Great price
Services: Steering & suspension repair
Z
Zach Wagner3 reviewsiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Went to Abdel for a prepurchase vehicle inspection - he was super helpful, showed me what was good and what needed work, overall I would highly recommend!
Response from the owner · 2 months ago
Thank you zak I appreciate your kind words and thank you for your business i looking forward to serve you in the future.
