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Absolute Moving Company

Mover · Suffolk, VA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 112 packing servicesPosition by Experts Score among all companies we track in this category. · better than 41%
4.9 ★★★★★ 693 Google reviews · 23 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
31%reviews answered by the owner
$1.7ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Absolute Moving Company at a glance

Google reviewers rate Absolute Moving Company 4.9 out of 5 based on 693 reviews, with the owner responding to 31 percent of them. Customers frequently praise the team for punctuality, careful handling of furniture, efficient packing, and reasonable pricing during local and long-distance relocations. However, a pattern of low-star feedback highlights issues with communication, such as no-shows or missed estimates, along with complaints about vehicle parking and alleged damage to specific items.

  • Google rating: 4.9 out of 5 from 693 reviews (96% five-star).
  • Reviews on this page: 693 Google reviews (656 with written comments, 22 with photos).
  • Owner responses: the business replied to 31% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Packing Service serving Suffolk, Virginia.

Data from Google, last updated November 10, 2026.

Score profile vs other packing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction91Reliability84Craft & service73Value100Momentum100Replies to reviews50Satisfaction: 91 (median 90)Reliability: 84 (median 86)Craft & service: 73 (median 89)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 50 (median 90)
Absolute Moving CompanyPacking Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Absolute Moving Company: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Absolute Moving Company: 84/100 on this factor. Category median: 86.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Absolute Moving Company: 73/100 on this factor. Category median: 89.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Absolute Moving Company: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Absolute Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Absolute Moving Company: 50/100 on this factor. Category median: 90.C
50

Bar = this company · dark tick = category median.

Star ratings

693 Google reviews we collected

  • 5 stars66696%
  • 4 stars61%
  • 3 stars00%
  • 2 stars30%
  • 1 star183%

Praise vs complaints

Phrases our text analysis found in 656 written reviews

  • Praise1,50497%
  • Complaints413%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price6246%
  • Reasonable7153%
  • Overpriced00%
  • Not sure21%
$1.7k+78% vs typical packing services

Middle half of what 102 customers paid ($738–$3.2k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude44129%
  • Speed & response33021%
  • Would recommend29919%
  • Quality & results24516%
  • Price & value1409%
  • Communication554%
  • Honesty & trust352%

What customers talk about

We read 656 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were all friendly and cared about doing the job well, right, and often asked if we were happy with how things were going, if anything needed to s…”
    “To make matters worse, when my husband called to ask about the damage, they hung up on him.”
  • “Matt, Steve, and Tony got there on time unloaded everything In an efficient manner.”
    “Tried to speak to someone the day of the move and they did not call me back.”
  • “I highly recommend this moving company to anyone looking for reliable and professional service.”
    “Would not recommend this company, very poor communication, expensive and very little assistance.”
  • “Three years since my lasy move and still providing exceptional service.”
    “I've moved 5 times in the last 7 years and this experience was definitely the worst.”
  • “Absolute’s pricing is fair and they are upfront about pricing.”
    “One if the employees lied about how many boxes he packed (so I was overcharged) and I had to carefully watch to make sure items I mentioned multiple t…”
  • “The lead mover Matt stayed in communication prior to arriving up to the end point.”
    “I figured the guy packing reached the 25 boxes he told me about and had to stop which was fine but also wasn't communicated.”
  • “I would absolutely recommend Absolute Moving Company to anyone looking for a reliable moving company.”
    “Do not trust them when they say “it’s okay, we can move it” or try to talk you out of getting additional warranty coverage.”

People customers mention

  • Lamar 40 reviews
  • Sergio 40 reviews
  • James 37 reviews
  • Dez 35 reviews
  • Seth 33 reviews
  • Tyler 33 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Absolute Moving Company for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

Dez and James did a GREAT job. Professional and super fast. Very happy with their service.

Paid $500–1,000Reasonable priceLocal moving
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Cody, Seth, Tavore, James, and Josh worked solid from 9:15am to 6:45pm with the most positive attitudes and unceasing energy. They were all friendly and cared about doing the job well, right, and often asked if we were happy with how things were going, if anything needed to shift to another location. They were…

Paid $2,000–2,500Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’ve been in my house for 30 years and I’ve been trying out different moving companies to see who I was going to allow to move my entire house. I’ve been having mini moves from my house to my storage unit just to see how the company performed and hands-down Absolute Moving Company is truly the best. Cody and Javare…

Paid $1–500Great priceLocal moving
Shivoham2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service from start to finish! The entire team was professional, friendly, hardworking, and very respectful. They handled everything with great care, worked efficiently, and made the entire moving process smooth and stress-free. The guys did an outstanding job, and I truly appreciate their hard work and…

Paid $2,000–2,500Reasonable price
Karen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

It was my second time using Absolute Moving, and they did not disappoint. Dez, Tony and Jay were a pleasure to work with. They took great care of my furniture and relocated all items to the correct rooms in the new house. I will definitely use again for my next move.

Paid $1,000–1,500Reasonable priceLocal moving
JennyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had an amazing experience with the folks at Absolute Moving! Javare, Cody and Steve could not have been more friendly, professional and detail oriented. They got the job done quickly and had us out in no time. Thanks again guys!!!

Paid $500–1,000Great priceLocal moving

Photos

Customer reviews

4.9 ★★★★★ 693 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
tiffany louvett7 reviewsTotal number of Google reviews tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dez and James did a GREAT job. Professional and super fast. Very happy with their service.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Paul Young4 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cody, Seth, Tavore, James, and Josh worked solid from 9:15am to 6:45pm with the most positive attitudes and unceasing energy. They were all friendly and cared about doing the job well, right, and often asked if we were happy with how things were going, if anything needed to shift to another location. They were very careful with furniture protection and packing and really made the day feel like we were moving with friends. Highly positive experience and will ONLY recommend Absolute Moving to anyone who asks.

  • Price assessment: Reasonable price
  • Price: $2,000–2,500
  • Services: Local moving, Furniture disassembly, Furniture assembly
Response from the owner · a day ago

Paul, thank you so much for your business and the stellar review. We pride ourselves on the quality of work we do and our crew truly makes the difference between us and others. We appreciate the personal recognition our our crew members and so do they. Dave Stephens GM

Robert Trafton1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just wanted to give Absolute moving Company a big thumbs up and a five star review. Matt, Steve, and Tony got there on time unloaded everything In an efficient manner. The movers were courteous and helped us set up while unwrapping the plastic that was protecting the furniture. Bottom line is they were super helpful and I would hire them again in a second.

Response from the owner · a day ago

Robert, thank you for your business and the 5 star review. Thank you also for the personal recognition of our team members. They truly make us different from the rest. Dave Stephens GM

Nancy Bessler9 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been in my house for 30 years and I’ve been trying out different moving companies to see who I was going to allow to move my entire house. I’ve been having mini moves from my house to my storage unit just to see how the company performed and hands-down Absolute Moving Company is truly the best. Cody and Javare were exceptional. Absolute Moving Company is getting my contract when I do move because of these two they were phenomenal.

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving
Response from the owner · 6 days ago

Nancy, Thank you for the business and the 5 star review. Our crews are especially grateful to be personally recognized. Dave Stephens GM

Lori Enderlin1 reviewTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome Job! The best ! Love love love them !

Response from the owner · 6 days ago

Lori, thank you for your business and the 5 star review. Dave Stephens GM

Shivoham LLC2 reviewsTotal number of Google reviews Shivoham has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service from start to finish! The entire team was professional, friendly, hardworking, and very respectful. They handled everything with great care, worked efficiently, and made the entire moving process smooth and stress-free. The guys did an outstanding job, and I truly appreciate their hard work and dedication. I highly recommend this moving company to anyone looking for reliable and professional service. Thank you, Cody ,Tavre DezTony for a fantastic job!

  • Price assessment: Reasonable price
  • Price: $2,000–2,500
Response from the owner · 6 days ago

Thank you for you business and the glowing review. The personal recognition means a lot to us. Our crews truly make our company great. Dave Stephens GM

Kimberlie Blatt1 reviewTotal number of Google reviews Kimberlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolute Moving company is my "Go To" company for our moving needs. Three years since my lasy move and still providing exceptional service. This time I had the pleasure of working with Matt, James and Trell. They were professional and respectful. Everything was wrapped and moved with no scratches or breakage. Well worth the price.

  • Price assessment: Great price
  • Positive: Responsiveness, Quality, Professionalism, Value
  • Services: Local moving
Response from the owner · 2 years ago

Thank you for choosing Absolute Moving Company!

Karen Kennedy9 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was my second time using Absolute Moving, and they did not disappoint. Dez, Tony and Jay were a pleasure to work with. They took great care of my furniture and relocated all items to the correct rooms in the new house. I will definitely use again for my next move.

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · a week ago

Karen, Thank your for the repeat business and the 5 star review. Our crews take what they do seriously and always appreciate the personal recognition. Dave GM

JennyLocal Guide · 25 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an amazing experience with the folks at Absolute Moving! Javare, Cody and Steve could not have been more friendly, professional and detail oriented. They got the job done quickly and had us out in no time. Thanks again guys!!!

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · 2 weeks ago

Jenny, thank you for the 5 star review and the personal recognition of our guys. We appreciate your business. Dave GM

Arlene Gardner3 reviewsTotal number of Google reviews Arlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would definitely recommend this company for your moving needs. The whole process from planning to the end was stress free and smooth. The price was very reasonable as well. Cody and Javare did an awesome job with caring for our things and making sure to be careful. If needed, I’ll be using them again!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · 2 weeks ago

Arlene, Thank you for your business and the 5 star review, especially the personal recognition of our crew members. A company is only as good as its people and it means a lot to them. Dave GM

Absolute Moving Company on Google Maps →

Business details