Moving and storage service · Suffolk, VA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 112 packing servicesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★308 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$2.1ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google users rate The Moving Company Ltd. five stars based on three hundred and eight reviews, with the owner responding to every comment. Customers frequently describe the team as punctual, efficient, and careful with heavy or awkward items during local and long-distance moves. Recurring themes include friendly communication, professional handling of belongings, and fair pricing for full-service packing and transportation. One low-star review cites repeated delays in the scheduled service time, which forced the customer to cancel and handle the load themselves.
Google rating: 5.0 out of 5 from 308 reviews (99% five-star).
Reviews on this page: 308 Google reviews (294 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 23, 2026.
Service: Packing Service serving Suffolk, Virginia.
Data from Google, last updated November 10, 2026.
Score profile vs other packing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
The Moving Company Ltd.Packing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Moving Company Ltd.: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Moving Company Ltd.: 97/100 on this factor. Category median: 86.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Moving Company Ltd.: 99/100 on this factor. Category median: 89.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Moving Company Ltd.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Moving Company Ltd.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Moving Company Ltd.: 100/100 on this factor. Category median: 90.A
100
Bar = this company · dark tick = category median.
Star ratings
308 Google reviews we collected
5.0of 5
5 stars30599%
4 stars10%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 294 written reviews
98%praise
Praise66598%
Complaints162%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2564%
Reasonable1436%
Overpriced00%
Not sure00%
$2.1k+130% vs typical packing services
Middle half of what 25 customers paid ($1.4k–$3.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude18026%
Would recommend14121%
Speed & response13920%
Quality & results8613%
Price & value649%
Honesty & trust396%
Communication325%
What customers talk about
We read 294 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was efficient and professional, and everyone on the team is so nice!”
“Can’t recommend them enough, and we will be using again!”
“Cannot recommend them enough.”
“Had a three man team who did an amazing quick and efficient job moving from my three story town house to a 2 story.”
“EXCEPTIONAL SERVICE received from Tim, Jesse and Judah at The Moving Company!”
“Nothing was broken or scratched, dented, lost or damaged.”
“This company fulfilled every expectation I had and at a more than fair cost.”
“If you're searching around for a fast, reliable, EXCELLENT moving company look no further.”
“Let’s just say , their practices were exactly what they tell you to avoid when dealing with shady movers and current scams.”
“The whole team was professional, kind, communicative and adaptive!”
People customers mention
Billy58 reviews
Tim38 reviews
Jen36 reviews
Beach18 reviews
Jesse13 reviews
Cam8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Moving Company Ltd. for 8 kinds of job. Pick one to see what they paid and said.
KathrynLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What a wonderful team of wonderful folks! The service was efficient and professional, and everyone on the team is so nice! DEFINITELY RECOMMEND!
Paid $2,500–3,000Great priceIn-state moving
M3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
EXCEPTIONAL SERVICE received from Tim, Jesse and Judah at The Moving Company!!! They worked tirelessly in hot and humid July heat to empty our third floor home (that included a full attic!) without an elevator!!! Our family's stress level was greatly lowered by their positive attitudes throughout the entire…
Paid $1,500–2,000Reasonable priceLocal moving
Lelei1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If you're searching around for a fast, reliable, EXCELLENT moving company look no further. They showed up on time, packed everything up with care, and were at our new house within hours. They even rehung our TV when it didn't fit on the wall in the new living room. Every member of the team was helpful, friendly, and…
Elisa9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Billy and his team were incredible!
As a military family we’ve moved many MANY times and this is by far the best crew we’ve ever worked with. Amazing care, fantastic attitude and work ethic. Cannot recommend them enough.
Paid $5,000+Reasonable priceLocal moving
Jesse7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Billy, Timmy, Jesse and Judah were incredible. Very friendly and did a great job.
Paid $1,500–2,000Local moving
Rebecca2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great job! Incredible work by Judah, Jesse, Billy, and Timmy! Super friendly and accommodating.
Had a three man team who did an amazing quick and efficient job moving from my three story town house to a 2 story. They had to maneuver a very heavy awkward headboard out of a window and executed it perfectly. Very personable people and would use them again!
Services: Local moving, Oversized-item moving
Response from the owner · a month ago
Thank you Brooke for your trust in our abilities and for recognizing our impeccable execution with your belongings! If you need us in the future - we will be ready!
Kathryn ThompsonLocal Guide · 24 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
What a wonderful team of wonderful folks! The service was efficient and professional, and everyone on the team is so nice! DEFINITELY RECOMMEND!
Price assessment: Great price
Price: $2,500–3,000
Services: In-state moving
Response from the owner · a month ago
We thank you and your family for having us on board for your project! Your feedback and five stars are greatly appreciated and as always we welcome your recommendations!
z man4 reviewsiTotal number of Google reviews z has written across all businesses on Google Maps, not just this one.
Love this company, they’ve moved us twice. Quick, efficient, and everything gets moved safe and sound. Friendly and considerate of customer needs. Can’t recommend them enough, and we will be using again!
Response from the owner · a month ago
Thank you Austin for your feedback here - we are grateful to have made a lasting impression not only once but twice - for your moving projects! Your recommendations are welcomed and we look forward to working with you again when you are ready!
M Thurston3 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
EXCEPTIONAL SERVICE received from Tim, Jesse and Judah at The Moving Company!!! They worked tirelessly in hot and humid July heat to empty our third floor home (that included a full attic!) without an elevator!!! Our family's stress level was greatly lowered by their positive attitudes throughout the entire process. WE THANK YOU ALL FOR YOUR EXEMPLARY EFFORTS!!! We highly recommend your services!
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Local moving
Response from the owner · a month ago
Thank you thank you thank you for your heartfelt review! Our crew is gracious and very appreciative of your feedback with the service they provided on your moving day! We understand that moving can be an overwhelming experience and we absolutely strive to make the transition as stress free as possible!
Lelei Davis1 reviewiTotal number of Google reviews Lelei has written across all businesses on Google Maps, not just this one.
If you're searching around for a fast, reliable, EXCELLENT moving company look no further. They showed up on time, packed everything up with care, and were at our new house within hours. They even rehung our TV when it didn't fit on the wall in the new living room. Every member of the team was helpful, friendly, and hard working from the moment they arrived to the moment they left.
It's so hard to find great service these days, and it was such a relief to have The Moving Company handle what can be such a long and arduous process.
Price assessment: Great price
Price: $2,500–3,000
Services: Local moving, Moving-related packing, Oversized-item moving, In-state moving
Response from the owner · 2 months ago
Thank you Lelei for your feedback here and for choosing our company and crew to move you and your family into your new home! We are always grateful to hear that moving day was an EXCELLENT experience!
Todd GarrettLocal Guide · 12 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
This company absolutely crushed it for us! Tim, Jesse, Judah & Lear were awesome to work with. Punctual, respectful and professional. They treat your furnishing as if they were their own. The price was absolutely right and we couldn’t be happier with the door to door move they performed for us in Virginia Beach. We liked them so much we’ve shared their contact info with 2 good friends who will be reaching out to them for their upcoming moves! Give them a call, you won’t be disappointed!
Price assessment: Great price
Services: Local moving, In-state moving
Response from the owner · 2 months ago
Thank you Todd for having us on board for your relocation project! Our crew has a great work ethic and we strive to provide this five star service every time! We absolutely appreciate your feedback and referrals ! Cheers to your new home!
Elisa Glass9 reviewsiTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Billy and his team were incredible!
As a military family we’ve moved many MANY times and this is by far the best crew we’ve ever worked with. Amazing care, fantastic attitude and work ethic. Cannot recommend them enough.
Price assessment: Reasonable price
Price: $5,000+
Services: Local moving
Response from the owner · 2 months ago
Thank you Elisa! From our first phone call to your feedback here - moving day for our crew was also an exceptional experience! Our crew understands the dynamics of the entire moving process and you and your family were implemental in understanding this as well! We are happy to have been a part of your transition into your new home!
Jesse Davis7 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Billy, Timmy, Jesse and Judah were incredible. Very friendly and did a great job.
Price: $1,500–2,000
Services: Local moving
Response from the owner · a month ago
Thank you Jesse for choosing our company for your project! We appreciate your five stars in recognition of our team and the service they consistently provide !
Rebecca Davis2 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Great job! Incredible work by Judah, Jesse, Billy, and Timmy! Super friendly and accommodating.
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Local moving
Response from the owner · a month ago
Thank you Rebecca for having us on board for your relocation! Moving to us is more than a simple task - our accommodating factor sets us apart from the rest and we appreciate your recognition of this!
Butch Jenkins1 reviewiTotal number of Google reviews Butch has written across all businesses on Google Maps, not just this one.
