Analyzing 9,834,9439.8M ReviewsFor 27,69627.7K Experts
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 53,011 Google reviews of 112 top-rated packing services nationwide; 10 of them in Suffolk, VA. Updated November 11, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of packing services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  The Moving Company Ltd.Suffolk, VA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $2.1k |
| 2 |  TRIUMPH MOVING & PIANO SERVICES | US NAVY VETERANSuffolk, VA | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $322 |
| 3 |  AAAA Self StorageSuffolk, VA | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%98+27.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.92 | — |
| 4 |  MyStorage CentersSuffolk, VA | A 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%92+26Replies to reviews 8%16+1.3Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AF | 4.91 | — |
| 5 |  Tidal Town Moving Virginia BeachSuffolk, VA | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.90 | $735 |
| 6 |  Absolute Moving CompanySuffolk, VA | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABAAC | 4.87 | $1.7k |
| 7 |  Anderson Self StorageSuffolk, VA | A 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%85+24Replies to reviews 8%100+8.2Experts Score= 83Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.82 | — |
| 8 |  Marathon Moving ServicesSuffolk, VA | B 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty85−1.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAB | 4.85 | $958 |
| 9 |  Southside Moving and StorageSuffolk, VA | B 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%20+1.4Craft & service penalty60−4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAD | 4.78 | $705 |
| 10 |  College Hunks Hauling Junk and Moving Virginia BeachSuffolk, VA | B 66How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%45+10.9Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty75−2.5Momentum penalty82−1.8Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCBAAA | 4.78 | $738 |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Local moving | $556 | $878 | $1.5k | 98% |
| In-state moving | $958 | $1.8k | $3.2k | 97% |
| Oversized-item moving | $209 | $351 | $621 | 99% |
| Moving-related packing | $502 | $786 | $1.4k | 99% |
| Senior moving | $556 | $882 | $1.6k | 98% |
| Interstate moving | $2.1k | $3.2k | $4.9k | 99% |
| Small furniture moving | $166 | $351 | $656 | 98% |
| Moving-related storage | $351 | $708 | $1.3k | 98% |
| Business & corporate-related moving | $527 | $880 | $1.7k | 99% |
| Long-distance moving | $737 | $2.5k | $4.3k | 99% |
How the 10 packing services we rated in Suffolk, VA compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated packing services in Suffolk, VA average 4.9★ on Google across 6,611 reviews. The Moving Company Ltd. has the top rating (5.0★), and College Hunks Hauling Junk and Moving Virginia Beach has the most reviews (2,084). Updated November 10, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (6,611 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Had a three man team who did an amazing quick and efficient job moving from my three story town house to a 2 story. They had to maneuver a very heavy awkward headboard out of a window and executed it perfectly. Very…” — Google review
“Great moving company! Jordan and William were professional, friendly, and did an excellent job. They had the best prices around, and everything went smoothly. I would definitely recommend them!” — Google review
“Cody, Seth, Tavore, James, and Josh worked solid from 9:15am to 6:45pm with the most positive attitudes and unceasing energy. They were all friendly and cared about doing the job well, right, and often asked if we…” — Google review
“Milton and James did an awesome job. 10 stars. Will use next time we need movers in Norfolk/ Virginia Beech. HIGHLY Recommend!!!!” — Google review
“I rented a unit for about a year, then, I needed a larger one. They worked with me & the transfer from one to the other was very smooth. Both ladies are pleasant and do their best to accommodate their customers. Kudos!” — Google review
“Kimberly is such an honest helpful person that I feel like she’s part of my family! She’s kind considerate makes great suggestions and I appreciate her very much! If you need storage, this is your place! It’s safe,…” — Google review
“Sal & his team did an incredible job moving a piano into our home quickly + seamlessly. Great communication and competitive pricing. Will 100% call Triumph for my next move!” — Google review
“Movers Will, Anthony and Tremell were very quick, friendly and professional. I will use them again. The communication with the office was exceptional. I was quoted the wrong price category but they still honored…” — Google review
“Amazing crew and service! They took great care of all our belongings and got them safely to our new house without a scratch or dent. Would highly recommend.” — Google review
“The facility was very clean, and Michele and Dan are extremely friendly and helpful. Highly recommend this storage facility because of the help I received by the two of them.” — Google review
We scan Google Maps for packing service listings in and around Suffolk, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
The Moving Company Ltd. has the highest Google rating on our Suffolk list: 5.0 out of 5 from 308 reviews (as of November 10, 2026).
College Hunks Hauling Junk and Moving Virginia Beach has the most Google reviews among the companies listed here: 2,084, with a 4.8★ average.
Only open Suffolk-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 9,834,9439.8M ReviewsFor 27,69627.7K Experts