ACCENT New Orleans | Event Planning & Destination Management
Event planner · New Orleans, LA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%82+12.5Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 77 event plannersiPosition by Experts Score among all companies we track in this category. · better than 51%
4.9★★★★★66 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
ACCENT New Orleans | Event Planning & Destination Management at a glance
Google reviewers rate this event planner 4.9 out of 5 based on 66 reviews, with the owner responding to 80 percent of them. Clients frequently praise the company for professional communication, punctuality, and local expertise in managing corporate events, second line parades, and childcare services. While most feedback highlights smooth operations and responsiveness to last-minute requests, one negative review cited rude behavior, though no other low-star comments indicate a broader pattern of dissatisfaction.
Google rating: 4.9 out of 5 from 66 reviews (98% five-star).
Reviews on this page: 66 Google reviews (49 with written comments, 4 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: September 30, 2026.
Service: Event Planner serving New Orleans, Louisiana.
Data from Google, last updated October 25, 2026.
Score profile vs other event planners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyEvent Planners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ACCENT New Orleans | Event Planning & Destination Management: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ACCENT New Orleans | Event Planning & Destination Management: 95/100 on this factor. Category median: 96.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ACCENT New Orleans | Event Planning & Destination Management: 82/100 on this factor. Category median: 95.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ACCENT New Orleans | Event Planning & Destination Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
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Bar = this company · dark tick = category median.
Star ratings
66 Google reviews we collected
4.9of 5
5 stars6598%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 49 written reviews
95%praise
Praise5695%
Complaints35%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1831%
Would recommend1424%
Quality & results1322%
Communication58%
Honesty & trust58%
Speed & response35%
Price & value12%
What customers talk about
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…and the entire team were creative, responsive, calm, and incredibly professional.…”
“They truly exceeded my expectations, and I would highly recommend ACCENT New Orleans to anyone looking for a trusted destination management partner.”
“They are truly great to work with, and I can't recommend them enough for anyone looking for exceptional service.”
“There isn't praise enough for the professionalism, attention to detail and creativity for the folks at ACCENT New Orleans.”
“We are always in constant communication for hands on cooking classes or live demos, and I love that their clients show up and have a good time at NOCHI.”
“They are always communicative, easy to work with, reliable, and a pleasure to partner with for our attendee's needs.”
“…vening, Colleen, Marcus, Jillian, and the entire team were creative, responsive, calm, and incredibly professional.…”
“Our attendees were over the moon - the price of working with these veterans in the experience making business is a no-brainer.”
People customers mention
Marcus4 reviews
Line3 reviews
Children3 reviews
Arrangements3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ACCENT New Orleans | Event Planning & Destination Management for 4 kinds of job. Pick one to see what they paid and said.
Toni9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
It is always a pleasure working with Marcus and his entire team at ACCENT! The event staff and operations always run very smoothly. We are always in constant communication for hands on cooking classes or live demos, and I love that their clients show up and have a good time at NOCHI. Highly recommend ACCENT New Orleans to anyone planning an event in NOLA!
AriadniLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We had the absolute pleasure of working with ACCENT New Orleans for sales kickoff, and they were phenomenal from start to finish. Their team stepped in with some very last-minute sourcing needs and handled everything with professionalism, speed, and incredible local expertise.
Most notably, they executed our Second…
Great priceCorporate and conferenceCorporate eventsEvent decor design
Priscilla1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I just wanted to share a heartfelt thank you for the incredible support Marcus and team brought to our sales kickoff event. Our team was truly over the moon with every detail and every touchpoint. From the drumline opening to the second line band and the Mardi Gras greeters — each moment created such a special…
Team building event coordinationCorporate and conference
GraceLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
ACCENT was a phenomenal partner for my sales kickoff event in New Orleans. Their team accommodated my every last-minute request - true lifesavers! Definitely use them as your go to DMC in NOLA!
Reasonable priceTeam building event coordinationCorporate and conferenceTeam building event planning
Brandie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
There isn't praise enough for the professionalism, attention to detail and creativity for the folks at ACCENT New Orleans. From the inception of our all attendee party to the final wrap up this team went above and beyond - even heading out to the center to measure space on my behalf! Our attendees were over the moon…
Nicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Accent does an amazing job for our two annual programs a year! Our attendees live their childcare services!
ACCENT New Orleans was an exceptional partner in bringing our corporate event to life. From the earliest planning conversations through the final moments of the evening, Colleen, Marcus, Jillian, and the entire team were creative, responsive, calm, and incredibly professional.
The event included hundreds of moving pieces - from a brass band parade and a one-of-a-kind train experience to live entertainment, beautiful décor, local touches, and a memorable dinner in Ponchatoula. ACCENT managed every detail seamlessly and created “wow” moments throughout the entire evening. Even when we needed to adapt or pivot, the team handled everything with ease and kept the guest experience at the forefront.
The events I lead are only as strong as the people around me, and I feel incredibly fortunate to have worked with such a thoughtful and talented team. They truly exceeded my expectations, and I would highly recommend ACCENT New Orleans to anyone looking for a trusted destination management partner. I’m already looking forward to working with them again!
Price assessment: Reasonable price
Services: Team building event coordination, Event staffing, Corporate and conference, Outdoor event planning
Response from the owner · 3 months ago
Wow!! Thank you so much for your kind words! It was such a pleasure working with you, and we're so glad we could be part of bringing your event to life. Hearing that the experience exceeded your expectations truly means a lot to our entire team. We can't wait for the chance to work together again!
Toni Bates9 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
It is always a pleasure working with Marcus and his entire team at ACCENT! The event staff and operations always run very smoothly. We are always in constant communication for hands on cooking classes or live demos, and I love that their clients show up and have a good time at NOCHI. Highly recommend ACCENT New Orleans to anyone planning an event in NOLA!
Response from the owner · 8 months ago
Toni, Thank you so much for the fantastic review of our ACCENT New Orleans team! We are always here for you! Diane Lyons, CEO ACCENT!
Ariadni PereiraLocal Guide · 14 reviewsiTotal number of Google reviews Ariadni has written across all businesses on Google Maps, not just this one.
We had the absolute pleasure of working with ACCENT New Orleans for sales kickoff, and they were phenomenal from start to finish. Their team stepped in with some very last-minute sourcing needs and handled everything with professionalism, speed, and incredible local expertise.
Most notably, they executed our Second Line parade flawlessly, the energy, timing, coordination, and overall experience were beyond what we imagined. It felt authentic, seamless, and truly captured the spirit of New Orleans for our attendees.
Their responsiveness, creativity, and ability to deliver under pressure made a huge difference in the success of our event. We are so grateful for their partnership and would highly recommend them to anyone planning an event in New Orleans.
Thank you, ACCENT team, you were outstanding!
I just wanted to share a heartfelt thank you for the incredible support Marcus and team brought to our sales kickoff event. Our team was truly over the moon with every detail and every touchpoint. From the drumline opening to the second line band and the Mardi Gras greeters — each moment created such a special energy and experience for our group. It all came together in a way that felt seamless, thoughtful, and unforgettable.
We’re so appreciative of the care, coordination, and creativity your team brought to help bring this to life for us. Thank you again for being such wonderful partners.
Services: Team building event coordination, Corporate and conference
Response from the owner · 8 months ago
Priscilla, thank you so much for the lovely review. I am so proud of our ACCENT team led by Marcus.
Grace KirkLocal Guide · 25 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
ACCENT was a phenomenal partner for my sales kickoff event in New Orleans. Their team accommodated my every last-minute request - true lifesavers! Definitely use them as your go to DMC in NOLA!
Price assessment: Reasonable price
Services: Team building event coordination, Corporate and conference, Team building event planning, Corporate events, Event decor design
Response from the owner · 8 months ago
Thank you so much for the kind words! We know sales kickoffs come with a few “surprise” moments, and we’re always ready to jump in when they do. 😊 It was a pleasure working with you, Grace, and we’re so glad the event was a success. We’d love to team up again anytime you’re back in New Orleans!
Brandie Schuchardt3 reviewsiTotal number of Google reviews Brandie has written across all businesses on Google Maps, not just this one.
There isn't praise enough for the professionalism, attention to detail and creativity for the folks at ACCENT New Orleans. From the inception of our all attendee party to the final wrap up this team went above and beyond - even heading out to the center to measure space on my behalf! Our attendees were over the moon - the price of working with these veterans in the experience making business is a no-brainer. Thanks to Marcus and Jonni!
Response from the owner · a year ago
Thank you so much for the incredible feedback, Brandie!! We’re thrilled to hear your attendees had such a great experience. Marcus, Jonni, and the whole team loved bringing your vision to life. We truly appreciate the trust and kind words.
Nicole iwinski5 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
We’ve received nothing but rave reviews from our attendees—and our staff truly enjoyed every moment. The second line to the Sazerac House was an unforgettable way to kick off the conference, and it simply wouldn’t have been possible without your support.
We also greatly appreciate Accents's help coordinating the transportation, managing logistics, and assisting with décor—those thoughtful details really made all the difference.
Response from the owner · a year ago
Thank you so much, Cecelia! It was an absolute pleasure working with you to bring your New Orleans event to life. Your kind words mean the world to our team at Accent New Orleans. We’re thrilled to hear that your attendees and staff enjoyed the experience—especially the second line to the Sazerac House (what a moment!).
Thank you for trusting us with the logistics, décor, and those little touches that help create something truly memorable. We’re grateful for your partnership and hope to collaborate again soon!
—The Accent New Orleans Team
Shana Schwartz5 reviewsiTotal number of Google reviews Shana has written across all businesses on Google Maps, not just this one.
Had a wonderful experience working with ACCENT New Orleans! They organized a second line parade to an offsite reception for our conference attendees and everyone was so happy!
Response from the owner · a year ago
Thanks, Shana! That second line was such a joy to be part of...nothing beats seeing a crowd light up like that. So glad your group had a great time!
Lea Freeman2 reviewsiTotal number of Google reviews Lea has written across all businesses on Google Maps, not just this one.
Extremely Professional in every aspect of planning and execution.
Communication with planners and DMC's is key and they nailed it .
Highly recommend .
Response from the owner · a year ago
Thanks so much, Lea! We know how important great communication is, and it means a lot to hear that it came through. Really appreciate the recommendation!
