iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty82−1.8Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 30%
4.8★★★★★1,272 Google reviews · 24 photos
94%five-star reviews
4.82★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
$1.1ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Adam's Moving Service for its punctuality, efficient handling of heavy or fragile items, and clear communication throughout the moving process. Positive reviews often note that the company provides reasonable pricing and online quoting options. However, lower-rated feedback highlights recurring issues with damaged or missing belongings, significant cost overruns beyond initial estimates, and occasional breakdowns in communication when addressing service errors.
Google rating: 4.8 out of 5 from 1,272 reviews (94% five-star).
Reviews on this page: 1,272 Google reviews (1,190 with written comments, 17 with photos).
Owner responses: the business replied to 9% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Adam's Moving ServiceFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Adam's Moving Service: 82/100 on this factor. Category median: 92.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Adam's Moving Service: 76/100 on this factor. Category median: 88.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Adam's Moving Service: 82/100 on this factor. Category median: 96.A
82
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Adam's Moving Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Adam's Moving Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Adam's Moving Service: 73/100 on this factor. Category median: 82.B
73
Bar = this company · dark tick = category median.
Star ratings
1,272 Google reviews we collected
4.8of 5
5 stars1,20094%
4 stars171%
3 stars111%
2 stars60%
1 star383%
Praise vs complaints
Phrases our text analysis found in 1,190 written reviews
96%praise
Praise2,93796%
Complaints1134%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price8238%
Reasonable13261%
Overpriced42%
Not sure00%
$1.1k+40% vs typical furniture delivery
Middle half of what 176 customers paid ($805–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude78926%
Speed & response78126%
Would recommend46015%
Quality & results39313%
Price & value31510%
Communication2408%
Honesty & trust722%
What customers talk about
We read 1,190 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The movers are always super friendly and happy to go above and beyond to help.”
“Their communication was not good and the management was unprofessional.”
“Adam's was very communicative through the entire moving process and the movers who helped me were so friendly, efficient, and flexible.”
“…0 minutes to find the actual location and they started moving really slow and unnecessarily dragged their feet to move items.…”
“I used Adam's Moving Company for my move because it was highly recommended by friends.”
“We are really disappointed with our experience and would not recommend this company.”
“We had a fantastic experience with Adam’s Moving Service!”
“The work was inefficient, the packing was sloppy and haphazard, and it cost nearly twice what they estimated for a 600sqft apartment moving two miles away.”
“I would highly recommend their services, their prices are fair and the movers are very friendly and helpful”
“Also overpriced packing materials, cheaper to buy off Amazon and have them pack those.”
“They communicate well in advance with reminders about the move.”
“Edit: I contacted their office like they asked and they have not followed up.”
“I would absolutely recommend Adam’s Moving Service emphatically to anyone looking for a reliable moving service in the greater Seattle area.”
“…nce shipping/delivery efficiency for multiple deliveries yet are not transparent that the semi truck is too large for certain residential areas….…”
People customers mention
Adams93 reviews
Seattle86 reviews
Ben30 reviews
Rome27 reviews
Chris27 reviews
Justin23 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Adam's Moving Service for 8 kinds of job. Pick one to see what they paid and said.
Parker2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I’ve used Adam’s three times now and it’s always been exceptional. They don’t require calling to get a quote. It’s all online. They communicate well in advance with reminders about the move. The movers are always super friendly and happy to go above and beyond to help.
Paid $1,000–1,500Great price
Kristin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We had a fantastic experience with Adam’s Moving Service! Alex, Rome, and Ethan moved us from a high-rise apartment in Belltown to a multistory townhouse in Eastlake, and we couldn’t have been happier with their work. They were incredibly efficient while taking great care with all of our belongings.
Between the…
StephanieLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Our family has used 5 moving companies in the last decade, and Adam's Moving Service was BY FAR the best out of all of them.
Ben, Brian, Joey, Marquis, and Zach showed up at our house yesterday, and I was shocked at how quickly they moved everything from our old house, including a SUPER heavy treadmill, and into…
Melissa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This week, I used Adam‘s Moving for a second time and was just as impressed with their service! They were on time, communicated ahead of their arrival, and moved my things effortlessly and safely. I will continue to use Adam’s for my moves, without a doubt!
Michael9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Three movers showed up and all had great attitudes and were quick and careful. Really conscientious about not damaging anything and patient with determining location for each item. Would hire again!
Paid $500–1,000Reasonable price
Darren10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nothing but great things to say about my experience with Adam's Moving Service - from the first phone call, to the follow ups, to the final box inside my new pad, these guys were excellent all the way through. Matthew, Matthew, and Chris were super nice and took great care of me and my belongings. Was a long day but worth it all. Thanks guys!
I’ve used Adam’s three times now and it’s always been exceptional. They don’t require calling to get a quote. It’s all online. They communicate well in advance with reminders about the move. The movers are always super friendly and happy to go above and beyond to help.
Price assessment: Great price
Price: $1,000–1,500
Kate Allen3 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with Adam’s Moving Service! Alex, Rome, and Ethan moved us from a high-rise apartment in Belltown to a multistory townhouse in Eastlake, and we couldn’t have been happier with their work. They were incredibly efficient while taking great care with all of our belongings.
Between the high-rise and all the townhouse stairs, this wasn't a small job, but they handled it beautifully. A huge thank-you to Alex, Rome, and Ethan for making our move so much easier. Highly recommend!
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Local moving, Furniture disassembly
Stephanie NielsenLocal Guide · 15 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Our family has used 5 moving companies in the last decade, and Adam's Moving Service was BY FAR the best out of all of them.
Ben, Brian, Joey, Marquis, and Zach showed up at our house yesterday, and I was shocked at how quickly they moved everything from our old house, including a SUPER heavy treadmill, and into our new one. We didn't have a single thing break (even though we're awful at packing) and they were all incredibly kind and helpful throughout the entire process. I wish I had more to say about them, but they were so fast, focused, and kind, it's like they were a super professional blur, heading in and out of our house in the blink of an eye.
Price assessment: Great price
Price: $3,000–3,500
Services: Small furniture moving, Local moving, Oversized-item moving, Furniture disassembly, Object-related moving assistance
Sean Smith7 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
This week, I used Adam‘s Moving for a second time and was just as impressed with their service! They were on time, communicated ahead of their arrival, and moved my things effortlessly and safely. I will continue to use Adam’s for my moves, without a doubt!
Price assessment: Reasonable price
Price: $1–500
Services: Local moving, Oversized-item moving
Sugar Plumb11 reviewsiTotal number of Google reviews Sugar has written across all businesses on Google Maps, not just this one.
I used Adam's Moving Company for my move because it was highly recommended by friends. I can attest that their service is outstanding. The movers were incredibly efficient and meticulous. This was hands down the smoothest moving experience I've ever had. I will definitely be using this service again for any future moves in the Seattle area.
Michael Assadi9 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Three movers showed up and all had great attitudes and were quick and careful. Really conscientious about not damaging anything and patient with determining location for each item. Would hire again!