Wood floor refinishing service · Seattle, WA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 34 floor refinishing servicesiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★213 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers rate ADL Floors highly for professional hardwood refinishing and installation services, citing strong communication, punctuality, and fair pricing. Recurring themes include the owner’s willingness to address issues and provide detailed explanations regarding color choices and project timelines. The few low-star reviews note occasional lapses in attention to detail, such as uneven staining, and a lack of responsiveness when requesting initial estimates.
Google rating: 5.0 out of 5 from 213 reviews (98% five-star).
Reviews on this page: 213 Google reviews (203 with written comments, 43 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: October 13, 2026.
Service: Floor Refinishing Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other floor refinishing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
ADL Floors, Inc.Floor Refinishing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ADL Floors, Inc.: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ADL Floors, Inc.: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ADL Floors, Inc.: 78/100 on this factor. Category median: 96.B
78
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ADL Floors, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ADL Floors, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ADL Floors, Inc.: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
213 Google reviews we collected
5.0of 5
5 stars20898%
4 stars31%
3 stars00%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 203 written reviews
97%praise
Praise48597%
Complaints163%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results10621%
Staff & attitude9719%
Would recommend9218%
Speed & response7816%
Price & value6012%
Communication459%
Honesty & trust235%
What customers talk about
We read 203 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone had the same positive experience of a project done with superior craftsmanship and attention to detail.”
“Dinu and his crew did a remarkable job on my very worn and damaged wood floors.”
“The crew was extremely professional, kept great communication throughout the project, and stuck right to the timeline they promised.”
“Our floors turned out beautifully, and we would highly recommend ADL Floors to anyone looking to refinish their hardwood floors!”
“I had ADL refinish my hardwood floor at my Seattle, WA, home and I can't recommend them enough.”
“The crew was professional and punctual, communication was smooth from the estimate to the final coat, and the whole house feels transformed.”
“The quality of the work was excellent, and I felt like I received great value for the money.”
“They were very responsive, communicated well throughout the project, and made the whole process easy.”
“He is exactly the type of craftsperson anyone would want caring for their home: thorough, trustworthy, and extremely detail-oriented.”
People customers mention
Dinu70 reviews
Bellevue5 reviews
Sammamish4 reviews
Joe4 reviews
Bona3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ADL Floors, Inc. for 1 kind of job. Pick one to see what they paid and said.
NealLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dinu and his team did an incredible job refinishing our hardwood floors. They stripped out an old oil-based stain from our red oak and applied a new water-based stain so it has that modern white oak look we wanted. The crew was extremely professional, kept great communication throughout the project, and stuck right…
Bianca3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a great experience with ADL Floors! They did a beautiful job refinishing the red cedar hardwood floors throughout our home. They provided several stain samples and worked with us to create a custom color mix to achieve exactly the look we wanted. They were also incredibly accommodating with our tight timeline…
RuiLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We recently had ADL Flooring redo the floors throughout our home. Upstairs, they installed white oak hardwood in the bedrooms and on the staircase, replacing the old carpet. Downstairs, they installed engineered hardwood, then sanded and finished it on site — the final result looks fantastic.
The owner, Dinu, is…
Laurence6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very happy with my newly refinished floor. Dino gives honest advice and has opinions. With many years in the business that is justified. Busy guy, so be patient and do your research in advance and tell him what your expectations are. Nice, polite crew and prep work was outstanding.
KenLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a great experience with ADL Floors. They were very responsive, communicated well throughout the project, and made the whole process easy. The quality of the work was excellent, and I felt like I received great value for the money. I’m very happy with the results and would definitely recommend ADL Floors.
Stuart1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Over the years we have used ADL floors for several projects at our residence. Based on our experience, we have also recommended ADL to several family members and friends who used them for their projects. Everyone had the same positive experience of a project done with superior craftsmanship and attention to…
Dinu and his team did an incredible job refinishing our hardwood floors. They stripped out an old oil-based stain from our red oak and applied a new water-based stain so it has that modern white oak look we wanted. The crew was extremely professional, kept great communication throughout the project, and stuck right to the timeline they promised. We are thrilled with how it turned out and would gladly work with them again.
Bianca Serge3 reviewsiTotal number of Google reviews Bianca has written across all businesses on Google Maps, not just this one.
We had a great experience with ADL Floors! They did a beautiful job refinishing the red cedar hardwood floors throughout our home. They provided several stain samples and worked with us to create a custom color mix to achieve exactly the look we wanted. They were also incredibly accommodating with our tight timeline and were able to complete the entire project before we moved in.
We’re now in the middle of a kitchen remodel, and they’ve been great about helping us repair and refinish areas that were previously covered by cabinetry. We really appreciate their attention to detail, flexibility, and quality of work. Our floors turned out beautifully, and we would highly recommend ADL Floors to anyone looking to refinish their hardwood floors!
Rui XiaLocal Guide · 11 reviewsiTotal number of Google reviews Rui has written across all businesses on Google Maps, not just this one.
We recently had ADL Flooring redo the floors throughout our home. Upstairs, they installed white oak hardwood in the bedrooms and on the staircase, replacing the old carpet. Downstairs, they installed engineered hardwood, then sanded and finished it on site — the final result looks fantastic.
The owner, Dinu, is friendly and truly pays attention to details. He worked with us on every concern, big or small, and kept improving things until we were completely satisfied. The crew was professional and punctual, communication was smooth from the estimate to the final coat, and the whole house feels transformed. Highly recommend ADL Flooring.
Response from the owner · 2 weeks ago
Thank you, Rui, for your thoughtful review! It was a pleasure completing your hardwood floor installation in Kirkland, WA. We’re glad you love the white oak upstairs, the staircase, and the engineered hardwood downstairs. I appreciate your kind words about our crew and communication. Thank you for trusting ADL Floors with your home and recommending us!
— Dinu and the ADL Floors team
Laurence Ross6 reviewsiTotal number of Google reviews Laurence has written across all businesses on Google Maps, not just this one.
Very happy with my newly refinished floor. Dino gives honest advice and has opinions. With many years in the business that is justified. Busy guy, so be patient and do your research in advance and tell him what your expectations are. Nice, polite crew and prep work was outstanding.
Response from the owner · 2 weeks ago
Thank you for your thoughtful review! I’m glad you’re happy with your newly refinished floor and appreciate the crew’s careful prep work. Clear expectations help us deliver a result you’ll enjoy, and I appreciate your patience with our busy schedule. Thank you for choosing ADL Floors for your hardwood floor refinishing in Kirkland, Washington!
— Dinu
Ken KirwanLocal Guide · 59 reviewsiTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
I had a great experience with ADL Floors. They were very responsive, communicated well throughout the project, and made the whole process easy. The quality of the work was excellent, and I felt like I received great value for the money. I’m very happy with the results and would definitely recommend ADL Floors.
Response from the owner · 2 weeks ago
Thank you, Ken! I’m glad you’re happy with the results and that our communication made the process easy. Bona NaturalSeal and Bona Traffic make your hardwood floors look amazing! Thank you for choosing ADL Floors for your hardwood floor refinishing in Redmond, Washington, and for recommending us.
— Dinu, ADL Floors
Stuart Holdridge1 reviewiTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Over the years we have used ADL floors for several projects at our residence. Based on our experience, we have also recommended ADL to several family members and friends who used them for their projects. Everyone had the same positive experience of a project done with superior craftsmanship and attention to detail. All projects were completed on schedule and budget. We recommend having them look at your project.
Response from the owner · a year ago
Thank you for your continued trust in ADL Floors! We truly appreciate your recommendations and are grateful for the opportunity to work on multiple projects for you and your family. It’s always our goal to provide superior craftsmanship, attention to detail, and a smooth experience from start to finish. If you ever need hardwood floor refinishing or hardwood floor installation in Bellevue, WA, we’d be happy to help. Thanks again for your support!
Micah SpringerLocal Guide · 23 reviewsiTotal number of Google reviews Micah has written across all businesses on Google Maps, not just this one.
These guys did a very good job, floor looked brand new after. Price was fair, less than one other quote I got by a decent amount.
Response from the owner · 2 weeks ago
Thank you, Micah! We’re glad you’re happy with the results and that your floor looks brand new again. Thank you for choosing ADL Floors for your hardwood floor refinishing in Bothell, Washington!
— Dinu
Brian Bartel7 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️ Flooring contractor. Owner Dinu, his crew and the whole experience w ADL Flooring was one of the best experiences with a contractor we’ve ever had. Premium workmanship, top notch communications and a terrific outcome. Couldn’t be happier.
Response from the owner · a month ago
Brian, thank you for the wonderful review and for sharing the photos! It was a pleasure working with you. We’re grateful you trusted ADL Floors to install, sand, stain, and finish your hardwood floors and stairs in Carnation, Washington. We hope you and your family enjoy your beautiful new floors for many years!
Lisa R4 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Dinu and his crew did a remarkable job on my very worn and damaged wood floors. The finish is beautiful and it was all done quickly and efficiently. I wish I had before and after pictures!
Response from the owner · a month ago
Thank you so much, Lisa! We really appreciate your kind words and are happy you love the results. It was a pleasure restoring your worn and damaged hardwood floors and giving them a beautiful new finish. Thank you for trusting ADL Floors for your hardwood floor refinishing in Edmonds, WA! — Dinu & the ADL Floors team
Tom S B2 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Dinu and his crew are the hardest working bunch of guys you'll meet!
We originally hired them to remove our carpet and refinish our 1951 hardwood floors. When the carpet came up, it was apparent the floor condition was beyond refinishing. Within hours of starting the job, Dinu rearranged their schedule to remove our old flooring and install new flooring. They worked from 0800 to 2000 just to ensure they could finish our flooring in a timely manner. They did an excellent job. Would definitely recommend ADL!
Response from the owner · a month ago
Tom, we’re glad we could turn an unexpected flooring situation into a finished project you’re happy with. Once the carpet came up, we discovered that the 1951 hardwood was too far gone to refinish, so we quickly adjusted the plan and installed new flooring. Our crew put in the extra hours to keep everything moving and get the job completed on time.
It was a pleasure working with you, and we appreciate you recommending ADL Floors for hardwood flooring installation in Lynnwood, WA.
— Dinu & the ADL Floors Team
